New and used 2025 Cadillac XT5 for sale near East Brookfield, MA

The sales manager and staff were cordial. I dislike car buying because it?s usually high pressure and high stress. At long, we discussed the car, agreed on price and proceeded through the purchase process. There was no haggling or pressure put o on by the dealership.

I can not say enough about my experience at Long Cadillac. I was referred by a friend that has worked with Long over the past several years; his referral was nothing short of spot-on. The atmosphere at Long sets the gold standard for what every car dealership should strive for. My Sales Associate, Ron, greeted me with a smile and was eager to answer my questions. He was extremely knowledgeable and took the time to understand exactly what I was looking for. During our visit, we were also warmly greeted by Tom, the Sales Manager, who solidified that we were truly in the right place. On the day of pick-up Ron remained in contact with me to ensure a seamless transition. When I arrived at the dealership he had the car ready and was excited to go over every inch of my new vehicle. Even after leaving Long, the experience hasn't ended. Ron has remained in contact with me to answer any additional questions and to ensure I?m completely satisfied. All any customer wants is to feel valued and listened to; Long Cadillac certainly drove those feelings home. They deliver a top-notch customer experience and have certainly gained a lifetime customer in me!

Great experience, very helpful, good representation of the vehicle, whiling to go the extra mile!

I had a great experience with Long Cadillac. Their services were very excellent. I definitely recommend them for car purchases.

Great experience. No pressure. Good communication among sales people as my guy was busy but he told a colleague I was coming. The car was ready for my review. There was follow up with good information. I really appreciated their time.

Great old fashioned way of doing business. Professional, smooth, non-rushed atmosphere. Mr. Paul Macchi is a great, concientious employee. I thank him for his courtesies and cordiality.

It cost a lot to get the car repaired.. overall dealership is good but every six months I need to spend $300 on service? it?s very costly to afford a car.

Sales process was very easy and quick. Sales, financing and service/parts department were all knowledgeable and helpful.

I recently purchased a used vehicle from Imperial. the salesman Gabriel Borrero was amazing. I told him my finance limit and he did not try to sell me a vehicle I could not afford. Ahmad Al-jallad worked for 2 days to get me financing with my low credit score. They will be my go to dealership from now on.