New and used 2025 Cadillac XT5 for sale near Greendale, WI

This was a service related issue and I was treated like I was there most important customer by all if there staff! From the moment I drove in the service door, until I picked up my quickly repaired vehicle, like there were privalaged to help me with my all of my vehicle concerns.very satisfied with all of my service.

Couldn't be happier with the Boucher team. Found the car my wife was looking for on their website at a price that motivated me to purchase the car from out of state and buy a plane ticket to pick it up. My wife arranged the sale over the phone and email. The entire car buying process was made easy by the professionals at Boucher headed up by Mr. Zylka. I flew into Madison and was picked up by "Jim" who really set the bar for the day by picking me up on time, being personable and one of the safest drivers I've ever seen. Once at the dealership I was met by Mr. Hacker who warmly welcomed me and immediately felt like a friend. Throughout the time I spent at Boucher Mr. Hacker exemplified the quality "stellar" he's the kind of guy who doesn't aim for great - he aims to be exemplary. Mr. Hacker ensured I had a place to put my bag and we went to see the car we'd bought. It had been brought into the building and was literally spotless. I bought a 2022 Certified Pre-Owned Cadillac and it looked as if it had just rolled off the line - not even a speck of dust. After seeing the car I was taken to see Mr. Samy the finance manager. I've bought a car or two and this was the part I was expecting some pressure to purchase some additional protection package or have the numbers previously agreed to change somehow. I could not have been more wrong. Mr. Samy made the paperwork end of the process enjoyable. I was offered add ons to the purchase, but all I had to say was "no" and that was the end of it - no pressure whatsoever. All the numbers previously agreed to were accurately reflected on the purchase contract. I thoroughly enjoyed the whole paperwork end of this process and that's because of the friendly attitude and professionalism of Mr. Samy. Once the paperwork was complete, the car was out front and Mr. Hacker took over an hour with me explaining all the new features of the car I was about to drive 16 hours back home. He was knowledgeable, patient and thorough in his explanations. It seems un-needed, but I hadn't ever sat in the driver's seat of a car with all the technology this car has. I don't need to sing the praises of Cadillac - you either appreciate them or you don't. I do sing praises for Boucher Cadillac and I wouldn't do it if I didn't mean it. The place is full of friendly, happy professionals and if you are going to buy a Cadillac, you will enjoy the experience at Boucher Cadillac - even if you buy from out of state and have to drive 16 hours back :)

Team was Great James and Financing department went above and beyond for us

M. Decker is a great Service Rep. very knowledgeable and honest and keeps you informed of what is being done on your car and if anything needs to be fixed

I have worked with Dan Salisbury for years in regard to leasing various cars. Dan works very hard to find what I am looking for within the payment range I need. Dan never makes me feel bad for additional requests or continued questions. If there are any problems they are quickly resolved. During this last lease I had pleasure of also working with Alfonso Gomez. He was very quick at resolving small issue that I had immediately. Jason Garon in the service department is always amazing about getting my car for any oil changes or needed work. I am happy to recommend this team to others.

What an easy and smooth transaction. I can't say enough good things about the dealership and staff. Knowledgeable, professional, helpful.

Excellent in customer orientation, professional and courteous. Follow up as promised and attentiven to my customer requirements!

From the moment I requested information about the vehicle through cars.com until the sale was complete, the whole process was smooth, transparent and engaging. I truly enjoyed working with Cole in this transaction as he is professional, very knowledgeable and made my experience enjoyable.

Very prompt response. Gave me all the details I needed. Follow-up has been very good

Myron was a pleasure to work with on the purchase a used inventory SUV. Realizing we would be driving a distance to test drive the vehicle, he thoroughly answered my questions on the phone, double checked the car for certain features I wanted, and even filmed a video of the car to further clarify details. We would not hesitate to use this dealership and this salesperson on future purchases.

In and out, very smooth. No issues at all. The video of the service was pretty Kool. Price is very competitive. All my cars get their service there.