Used Cadillac XT5 for sale near East Norwich, NY

Talk to Patrick Mccade very helpful and friendly so I went to look at the suv he was still helpful and friendly I wanted that Escalade and he work hard to make it happen thank Pat the cheese cake at the end was nice

Excellent handling, very maneuverable, very tight turning radius, decent fuel economy, great infotainment system and navigation, great paint job, very comfortable seats. Very satisfied with my XT5.

I always enter a new dealership with hesitation; will they have integrity while conducting sales, or be xxxxxxxx going for the quick buck? East Hills was great to work with: clearly a professional and efficient dealership and Paul Whaley, my salesperson, was incredibly thorough in answering my questions and fully accommodating, but never pushy. Karen Rose in Financing was just as through, accommodating and patient with my questions and her pup, Mia, was a joy to meet. Raul, not my salesperson, made for very pleasant conversation during my wait. While I just purchased my car, I've no barometer to guage long-term support/customer care, but I've no worries that East Hills will be just as accommodating (and if not, I'll update this review). When it's time for my new truck, I'll surely return.

I have been a loyal customer since 2017. Whenever I had to go dealership for anything it was always a positive experience! Will not let anyone else service my cars. Everyone is always nice and helpful. Next year will be my third car purchase with Atlantic Chevy !!!

Excellent service by Anthony. We have bought many cars from Anthony Pavone. He always does the right thing?

This was a very good experience. North Bay has a straightforward and honest approach to their dealings with clear pricing and costs, good communication, and a friendly/helpful staff.

Dan Ciotti and Eli Woods were an enormous help when purchasing our new vehicle. Eli prepared our car for delivery and walked us through all the features of the vehicle and even assisted with information months after the purchase! The whole team were very professional, thorough and worked quickly to complete the vehicle transaction. I also appreciated that Tommy in the Finance department was helpful and honest with what the dealership offered and what we actually needed. No pressure to purchase additional warranties or protection plans. Without hesitation I would fly to New York to purchase another vehicle at Hyundai of 110.

3rd XT5 have had no issues with '19 & '21. Current our '24 is experiencing automatic braking and cruise control issues. The vehicle is in the shop to be fixed. This issue has caused crashes. Our experience was shocking with the system slamming on the brakes while moving. Ido hope Cadillac gets this issue corrected. We are very apprehensive when driving and will be since this occured.

It has been a pleasure working alongside Carlos at stream auto. He and his team made it an easy smooth transition for me to leave there with a great car and a smile on my face thanks again team five stars to Carlos

This is my second XT5. Had a 2017 and never had a problem. Just got my 2023 XT5 Sport, and wow, maybe too much power for a senior citizen, but I love it. A few changes from the 2017, but love the car. I put other vehicles like the Jeep or GMC as beasts, my XT5 is more like a cat, still get where I want to be with luxury.

Great dealership to work with. I had the pleasure of dealing with Zeeshan, Willie and Akbar and I have to say it was the best interaction I had in any car sales. They were professional, courteous and actually cared about what we wanted. Most importantly, they were honest. Communication was too notch and I was updated every step of the way by text or call. They went out of their way to make sure we had the best sales experience from beginning to end. The car itself is beautiful and they didn't cut any corners in the sale. I wouldn't hesitate to recommend them to any one and when I'm in the market again will definitely be a return customer.

Absolutely love it. Got the bigger motor and not sorry! Comfortable as ever. Nice sound system and lots of “tech”. Pretty interior and love the exterior paint!

Robert was terrific. Knew his stuff made it easy. Was expecting fees and nonsense but he made it happen

Had a great experience with Oz. He took his time and explained everything. Zero pressure! The buying process for VW TAOS was easy. Would like to thank Jared in finance as well for explaining all the details. Definitely recommend

Got a 2023 identical to this 3 weeks ago. Bought it for retirement road travel. Have had 2 SRXs before. Traded in a sweet 2016 ATS Performance coupe reluctantly. No regrets. Electronics are outstanding. Handles better than the SRX. As peppy and nimble as the ATS. Always GM, never disappointed. Value, comfort, performance.

Came here for a specific BMW 330i I saw online. I did have a trade which is a BMW 320i that basically I wanted to upgrade. I ended up trading my older vehicle and financed the rest. It was a smooth transaction. Robert also took the time to explain to me in detail all the features of this BMW. Good experience!

We love our XT5, it drives great and looks great. The only thing is the navigation. You have to plug in your cell phone to get it.

I visited on the second day being opened and had a great experience in buying a 2022 Explorer and trading in a 2016. It was seamless. Had an issue with the new car that turned out to be a factory defect that they had Ford correct. All good. I’ll be back.

I bought 2 cars in late December, 2015. There was also a trade-in on one of the purchases. In both instances, and on all accounts, including maintenance service since then, I would highly recommend D&P. Phil is an excellent individual to interact with, as well as all the staff. Nothing is complete unless Phil agrees, and his method and mode of business are excellent. His philosophy of selling cars in based on total satisfaction. Everything is performed on a car for sale with the idea that the buyer will not have unexpected necessities for at least a year, or more on very low mileage cars. I recommend D&P without qualification.

The XT5 was well maintained, inside and out. The ride is smooth. Up-to-date technology. I rode 324 mile road trip was with no problems. My family was impressed with the ride, interior and technology.

I worked with Daniel Brendler. Because of his knowledge, experience, and easy going personality, I will definitely come back to him when I am ready to purchase a vehicle.

The XT5 has met all of our expectations in handling, performance and comfort. The 3.6 engine has excellent mileage and power. Interior is very comfortable and stylish. The XT5 appearance does distinguish itself from a lot of SUV's out there. I bought vehicle from a lease return and it looks like it belongs on the show room floor

Wilbur Pichardo was great! Efficient, Excellent communication skills and very professional. I Will definitely contact him again for his great service. Thank you

My car was giving warning messages so I called the Cadillac dealership to make an appointment. I caught on that it was the wrong dealership because of the HORRENDOUS, DISCOURTEOUS customer service I received! The woman that answered the phone had no empathy for my situation. I informed her that I was getting “steering assist reduced” messages, my thermostat was not working and my AC was not working - unfortunate for me because we were in the middle of a heatwave!! She told me there were no appointments for two to three weeks and even if I brought the car in then - there was no guarantee as to when it would be attended to. Also, no rentals for another month! She then put me on hold. I was on hold for so long that my call started bouncing all around throughout the dealership. I grew impatient and frustrated, so I hung up and called back. She answered and literally told me she forgot about me! The whole time I was holding I thought she was trying to get me in sooner!! SMH That’s when I realized that something was wrong because I have NEVER EVER encountered such rudeness and disregard at the Freeport location. I asked if it was the Freeport dealership and she said “no - this is the FARMINGDALE location”. I replied “that explains it” and I hung up! When I called my correct dealership - Paul Conte Freeport - the greeting alone by Christine gave me warmth. Initially, I just asked if there were any available appointments that day. Christine informed me that they were swamped. When I told her what was happening with the car, she POLITELY asked me to hold and when she returned shortly after, she told me to bring the car in right away!! At the dealership I spoke with RYAN. He is AMAZING - he is so professional and has such a pleasant personality (like all the others in that office). After checking the car he informed me that I would have to leave it for at least two days because they were so busy. With concern, he asked me if that would be too much of an inconvenience - I replied that it would not be. He explained everything to me thoroughly and arranged for an Uber to pick me up. I felt well taken care of - two days sounded way better than three weeks at Sarant Cadillac. Much to my surprise - after being home for a couple of hours - Ryan called me and told me THE CAR WAS READY!!!! I was shocked and soo thankful. It really made me feel like a valued customer!! I’m not writing this survey because I was taken care of in such a short time frame - I’m writing it because of the OUTSTANDING CUSTOMER SERVICE, PROFESSIONALISM, TRUE SINCERE CONCERN FOR MY WELL BEING IN MY VEHICLE, THOROUGHNESS, COURTEOUSNESS, THOUGHTFULNESS, (I really could go on and on LOL) that I received. Now that I’ve experienced elsewhere, I know without a doubt that PAUL CONTE FREEPORT/SERVICE DEPARTMENT is truly OUTSTANDING - NO WHERE ELSE CAN COMPARE!!! I will Forever be in Awe of Paul Conte Cadillac in FREEPORT!💖 Extremely Grateful XT5 Owner, PATRICIA JENKINS

First of all, I purchased the XT5 Sport AWD with the Platinum package, sticker $69,530. Truthfully, this is a fine ride, and a pleasure to drive. Everything is at your fingertips and easy to use. A couple of items I miss would be the floating high beams that come with intellibeams, the accent lighting in the interior was a nice feature. My final complaint, not enough USB ports. It could use a couple on the dash just below the radio.

The service was fast and Jonathan, the seller explained me every detail of my vehicle. I definitely recommend Bomnin Nanuet and ask for Jonathan, he is the best!!

I have nothing bad to say. The salesman was knowledgeable and pleasant.

This is the 3rd XT5 I have had and I think it is a great car for the money. perfect size with enough room for most everything you would need for trips or just around town.