Used Cadillac cars for sale near Pigeon Forge, TN

We would like to thank Trent and Kayla for their outstanding customer service during our shopping and car buying experience. They were both very courteous, knowledgeable and communication during the entire process was quick and easy. They made everything seamless and enjoyable. We will definitely recommend these 2 great associates and West Chevrolet to everyone we know! Thanks again for the professionalism displayed by this dealership! We drove out of our area to purchase a car from there and the time spent was well worth it!!!

I purchased a used 2021 model Sport and after being very impressed sold it in order to get a 2022 Sport with Super Cruise, which I absolutely love. I love all of the new technology, with the exception of Apple Car Play. I had a 2016 prior to this generation and was surprised that the gas mileage is actually better on the newer one. The ride is the best ever.

Yuliia Holland was so helpful to me, I would recommend this dealership to anyone. I’ve known 2 people who have gotten all their cars from here!

Super comfortable, easy to park, and second row bucket seats are a must for easy access. The paint is premium white. Rear seats remove easily.

Purchased a Ford F-150 at Knox Drives 6 months ago. The guys there were easy to work with and sold me the truck at a fair price. Best of all, I have had zero problems with the vehicle! Will go back to this dealer again!

We own two XT 5’s 2017 AWD and 2018 FWD. I can not recommend these vehicles more highly. Eight years with the 2017 and no major issues at all. Regular oil changes and have been diligent with manufacturing recommended services. The vehicle is comfortable, reliable and I am keeping it to the end. 78,500 miles by the way. The 2018 is 6 months old with me. I purchased it with 18,000 miles. Just finished having all fluids flushed, plugs changed out and some high quality tires on it, and look for to owning it for the long haul. I am very impressed with these vehicles. They feel solid in inclimate weather, handle exceptionally well and the fit and feel are top notch!

Very pleasant experience for me being a single mom trying to find the right car for my kids and myself. We love our car. Thank you, Sean.

Test drove several models and found that the Platinum Luxury model was fitting for me since I didn't like the sport models all blacked out. The 2023 model is very classy looking yet gives you the presidential feel from the inside. Worth the money to see it turns heads!

Very good buying experience! Most of paperwork done online before hand. Had trouble with my 08 GMC Acadia and Justin helped with the repairs even though it had been months since I purchased the car! His mechanic done a good job but couldn't quite fix everything in the front end? But I would definitely purchase another vehicle from Knox Drives!!

I have owned Mercedes GLS, Lincoln Navigator, Infiniti QX80, and now Escalade ESV. The Escalade has been my favorite. I now have 120,000 miles on it and have only had to replace shocks. Electronics work beautifully, it is unbelievably comfortable, and there is nothing like the looks of an Escalade! My only complaint is the well-known 1st to 2nd gear occasional kick from the transmission. Dealer has looked at it multiple times (flushed & reprogrammed) with not much luck. 2WD most of the time and throw it into Auto 4WD when Ohio winters hit and this thing eats snow and grabs the road like you wouldn’t believe. Have never even switched it to 4High or 4Lo. Well done, Cadillac!

Great experience ! Ron Srarr, our salesman was exceptional. He has the heart of a teacher when it comes to explaining all the bells and whistles.

This is my 2nd SRX Performance, unfortunately my first, a 2014, was totaled on a back road here in Southern Lancaster County PA. That car rolled and flipped during the crash that I WALKED AWAY FROM!! Thanks go to all the airbags in the Cadilac!! That wreck convinced my to buy the 2015 I presently own. I currently have over 204,000 miles on my car that I have driven all over the country as a traveling electrician and the dependability of this vehicle has been unmatched from any other vehicle I have owned. That being said, the only thing that has let me down is the CUE screen. Seems as if the screen internally separating was a known issue that GM/Cadillac left us hanging on. It's a very expensive repair from Cadillac but can be fixed if you have the time and mechanical ability fairly inexpensively. I'm sure I have the capability to purchase a new aftermarket screen and repair it, just don't have the time nor the desire at this point to go through all the hassle. Again, Cadillac should have already fixed this problem but unfortunately they ignored it. I'm actually looking for another low mileage SRX to have on standby for when or if my current car fails me.

They serviced our Expedition in less than an hour and the interior of the car remained spotless as it was when I arrived. The representative for Ted Russell Ford was very polite and showed me to the customer lounge for a cup of coffee.

My car has been great until the info screen went out and the headlight problem on low beams. I can’t drive it at night. To fix these 2 items were going to cost over $4,000!!! Headlights should be a recall but is not. Involved in court I understand.

Very good experience with my service advisor and the rest of the staff. Courteous, informative, and prompt. Thank you West Chevrolet for a great job!

It’s really a pretty great car. For the price, the car is quite luxurious and well-made. I had a glitch or two when I first got it, but they were quickly resolved and have had no further problems over my first year of ownership. The car is smooth, quiet, very powerful and quick. I’ve been getting close to 3 miles per kilowatt hour over the long haul using the regenerative braking system. There is a little adjustment to drive an EV over a gas engine car, but the advantages are easily stated such as the smooth power and low maintenance required. The lower range is an issue for long trips, but if you’re not in a real hurry, the stops to charge can be quite pleasant. That said, my wife and I usually use her hybrid Lexus when we go road tripping as it is just more comfortable as it is what we are used to. Kudos to Cadillac for a job well done.

Working with Big Country, Joe Montgomery, former Marine and Vet at West Chevrolet in Alcoa was such a great experience! He’s incredibly personable, easy to talk to, and not pushy in the slightest. Sitting at his desk felt more like relaxing on a front porch with an old friend than talking numbers at a dealership. He made the whole family feel welcome and included as we checked out a pre-auction Jeep Liberty. The test drive was fun, and the atmosphere he created in the office was just as enjoyable. You can tell he genuinely cares about people, not just sales. If you want an honest, down-to-earth experience with someone who treats you like family, go see Big Country!

Was a pleasure doing business with service and the bodyshop. They always take care of us.

Having owned 1 srx and 2 xt5. Now an xt4, I think it is the most appealing. My loaded sport has all the luxury and safety features. I drive it in sport for kicks, and 2wd for economy. If you don't need cargo space but like the xt5, go for it! Enjoy!

I just purchased a used 2016 Luxury Coupe 2.0. Love the driving experience and the styling/interior. 64,000 miles. The Kona interior with sapa wood trim is beautiful . Only problem so far is one of the HID headlights is going out, expensive to replace.

They are a good dealership and talk to me when I call them or if it’s late they call me back the next day. The only problem is they will not move on the price of the Vivid Orange Metallic Camaro. My 2019 Colorado ZR2 is a low mileage (15,679) which is loaded and 100% of the miles are highway miles with superior maintenance and records! Please work with me and let’s make this trade possible! Thank You

The ride is the best ride I ever had I have had many Cadillacs and the comfort is amazing little pricey but well worth it.

Great service advice and follow-up by Service Advisor Ashley, and thorough, first-rate mechanical work by Nick on my classic Corvette. Car has never run better!

The Cadillac XT4 Is a good SUV,it just falls a little short in some categories that could make it great.A little better performance.better quaity interior pieces and some reliably issues.

Went in to get my 2018 Chevy Tahoe serviced as it was having some issues. The repair ended up being more than we were anticipating and we had been needing a truck so my husband started looking. They showed us a 2016 GMC 3500 with very low miles. They made the process as seamless as possible and even helped to keep our kids entertained during the wait. This is our 3rd vehicle we have bought from them and we love using them! Hudson and Chris were both fantastic!

Bought the ‘19 in ‘18 off the lot at 90K- have never held onto a vehicle this long. I can not upgrade this model- better then the ‘23 thanks to world issues that affect vehicle manufacturing. Excellent ride, comfort, and superior durability. My vehicle is pristine and l love it. 40 years old, over 25 brand new purchases and this one is still a daily driver!!!

I sat and watched all the YouTube Videos I could find on the Lyriq. I decided on the 2024 Lyriq Luxury 2 because of the select features that It came with or I could add to the vehicle. With a personal check to place an order, I went to my favorite Dealership " Plaza Cadilac in Leesburg, FL. When I arrived to place my order I could see several Lyriq's lined up. The one main Item that I wanted was the 19.2 on-board charging system rather than the 11.5 system. My salesman scoured their inventory and found one with the equipment I wanted but not the color. He found a 2024 Lyriq Luxury 3 with a 19.2 charging system and a whole lot more. One of the main items this time around was the all-glass roof with the power shade. They brought up an all-white vehicle with a beautiful real leather interior and all the bells & whistles that Cadillac is known for. The car is a stunning showpiece in gleaming white paint and just enough chrome to make it stand out without being gaudy. A Vehicle that folks stop and look at in the Church parking lot, The Post Office, or the Grocery Store. At night the vehicle lights up the way around it as it glides along. When you see it, you know it's a Cadillac lyric.

Worked with Corie Silvers and was the best experience I have ever had with purchasing an auto. I bought a Sant Fe with a trade in and Corie never pressured me or was not pushy. He is extremely friendly and very professional. I would recommend him and dealership to anyone interested in purchasing a vehicle. Corie is an asset to Twin City Hyundai.

Smooth a delightful ride with a sound system to boot and it looks so beautiful with its wide stands . I love mine . I would recommend it .

I see people waste their money on the the new jeep grand wagonnier and shake my head on the daily. For the price they could have better luxury and fewer recalls.

good deal on a used car.salesman was polite and did a good job showing and telling about used car that I was looking at and road test went well

The vehicle has been good so far. I like the handling and style. I would like to see a little more padding on the console where my knee rests. It would make it more comfortable. The seats could use a little work also. I have a Ram truck and the seats are more comfortable.

This is our 3rd vehicle from them and Bo and the team are great! Will be back!! That make it a easy process everytime thanks!

I traded my 2019 Acura MDX for a 2020 Cadillac XT6, so far my wife, my family and my kids, were very impressed with the comfortable seats and overall spacing. The trunk space, while using the 3rd row seating disappeared, you only have room for 2 carrying on luggages. I like that the outside noise disappears when all the windows are closed. The Bose system is excellent, the touch up screen is great. The heated steering is nice, and so are the heated seats. The panoramic glass above our heads, everyone enjoyed. The ride is very comfortable. The engine responds very well, especially when you step on the Accelerator, and has excellent system breaking. I only had this Suv for two days, drove it from the car lot. Paid $58.00 for wheel balancing after i drove it home though, also the back tires air were low. That would explain, why my back seats were swinging from side to side. Hopefully, my dealership can reimburse me........lol. So far, so good. My first experience driving a Cadillac.

Very pleased with my shopping experience with Volunteer. This is my third purchase with this dealership.

No issues and it is much better than electric cars. Safer and much less expensive to own. Also much more convenient for normal driving .Not weekly range anxiety as I had when I owned an electric car. Never buy electric again.