Used Cadillac for Sale in Alcoa, TN

Great group of people to deal extremely helpful and when I have my car serviced the they do not try to push unneeded services on me, they get done what I need and answer any questions I have and send me on my way. Highly recommend service department !

Total cadillac experience I enjoy every time I push that start button it's like a different experience I've never had before I would urge anyone who's never driven cadillac xts to feel this high.

Very pleasant experience for me being a single mom trying to find the right car for my kids and myself. We love our car. Thank you, Sean.

This car fulfilled my every need when it comes to driving a smooth luxury ride. I hate to part with it, but I have two vehicles and one must go..

The SUV meet all my need more than pleased with it perfect for my family and friends. Will like to purchase a newer version in the future.

Lana & Nick were awesome to deal with when went to get a car for our new teen driver! They went above and beyond our expectations! Very nice vehicle, we are so happy we went there:}

I enjoy the comfort, ride and drive of all except the 86 Fleetwood. It has a weird ride. I only kept it less than a year. My 09 currently has 74,000 miles on it. I bought it in 16 with 39,000 miles on it. I've not found a vehicle that rides better than a Cadillac. I'm uncertain if I'll like a newer one than the DTS. There last year DTS is 11. Anyone have experience with the 12 to 18 DTS replacements? Due to health I really need a car that rides well.

Car buying online can NOT be this easy anywhere else. Submitted credit app, followed up on the app on Monday 6/11/18, got approved, received contracts on Wednesday 6/13/18, returned them back at a FedEx drop-off box, Vroom recevied them on Thursday 6/14/18, paid my deposit as well, Vroom Rep called me on Friday 6/15/18 and said my car had been moved to the shipping department to be inspected and prepared for shipment. On Monday 6/18/18, I received an email saying that estimated delivery day would be 6/20/18. At this point I'm over the top anxious and super excited for 6/20/18. On 6/20/18 evening, around 5:50 p.m., Vroom Rep calls and tells me that the delivery guy won't make the delivery time scheduled for 6/20/18 so it'll be 6/21/18 when he delivers the car. I received my car on 6/21/18 at 6:00 p.m. at a Wal-Mart super center parking lot. I signed the bill of lading and received my keys. Oh, and there must had been miscommunication between the delivery guy and Vroom, because before he handed me my keys he asked who was going to pay him, and I told him my shipping fees and all were included in my financing. So he said they are probably just going to send him a check. Other than that; everything went extremely smooth. I did not run into any problems other than the day delayed delivery (which wasn't a big problem). I am completely satisfied. I received my paperwork and my car all in ONE week!!! ONE week!! It does not get any better or easier than that. The car is freaking awesome, l LOVE it!! It's just like brand new on the inside and almost on the outside, I take that back, it is pratically brand new on the outside with just minor scratches and paint chips. I love love love my car!!! I would highly recommend Vroom to family and friends and to anyone looking to purchase great vehicles at reasonable costs. In the future, I plan to purchase again from Vroom. Thanks Vroom!!

There’s no SUV like Escalade out there with performance and Classy look my kids love it thank you Cadillac for awesome SUV. This is a best family SUV

Some people thrive on the haggle experience....I am NOT one of those people! My bank was advertising VROOM and I thought I???d take a look. Admittedly, I was scared to buy a car....site unseen....but I was purchasing a new car (2017), so I wasn???t as scared as buying an older model. I called VROOM when I saw the car I wanted and the paperwork (I financed my car through my personal bank, but I hear they finance as well). started right there and then. Literally my car was shipped a week later and was picked up at our local mall (there was 3 other cars dropped off). The only hiccup...they forgot to send my temporary tags for the car, but we got it all squared away. Love my car, been driving it for 4 months now. Positives of buying through VROOM....no haggle, fair price; easy paperwork; 3 month warranty on all cars (try getting that at a regular used car dealership); Roadside Assistantsnce on all cars; FREE shipping to your house (or nearby)! Negatives: When I realized they didn???t send temporary tags with the car, I tried to callig back the 3 people I had worked with to purchase the car and each of their numbers were disconnected which really scared me. I emailed VROOM directly about my tags and they got back to me within the hour and emailed & overnighted my temporary tags. Hopefully, they change this practice and appoint someone to work with you until the car is successfully registered in your home state! Other then that....would totally recommend them!

As we've gotten older and realized that it's easier to get into and out of and SUV, the journey began. We had previously owned cars but not an SUV. We drove the Cadillac and instantly decided this is the luxury we wanted. We are pleased with our salesperson, Mr. Duane Anderson and the great customer service he provided.

I will say that I was a bit apprehensive after reading some negative reviews; but due to the volume that this dealer ships out, I can only assume that poor experiences are a small percentage of their business practice. I visited Vroom???s website in the evening and decided to purchase my wife a Cadillac SRX. Within minutes I received a call from a sales rep. Within an hour of that initial call, he collected my $500 ???hold fee??? that was later applied to my down payment. The following day, my sales rep called to inform me that financing was secured, even with blemished credit. (Required an additional $600 down payment which I had wire transferred). 3 days later, I received my contract via FedEx, completed it, and shipped it back. Once they received and reviewed, I was sent an email with an expected delivery date. From start to finish, the entire process took 10 days, and we received a used Cadillac SRX in EXCELLENT condition. The interior was spotless. The exterior needed a wash, but it was understandable because the car was shipped from Texas to Florida. I have already recommended this service to others, and will likely use them again. *Car does come with a 60 day temp tag, and I have not heard back from Vroom about acquiring my actual registration and plate. - However, I believe that I still have a couple of weeks left on the current tag.

love the lane departure feature, heated seats, AC and gas mileage. The elegant look with pearl white ,LED lights, wireless remote,4G & hands free calling.

Vroom personnel were thoroughly professional and I received great value in my trade and new car. I took my car to the local dealer for a through inspection upon free delivery. (Vroom offers a 7 day free return policy.) The BMW service manager told me my 2015 X3 Xdrive28i was in such good shape, it would qualify as a certified per-owned on their lot. I easily could have paid $3K more for the car than I did from Vroom.

The car exceeds my expectations. Easy to drive and Maneuver. Very comfortable and stylish. Handles very well.very pleased with the purchase and the Financing. Would recommend the car to anyone purchasing a new vehicle

Vroom is great because going into car dealerships is a complete friggin nightmare where you have to battle your xxx off to not get scammed.(and I still lose) Vroom had a huge selection of newer used vehicles to choose from; you don't haggle over price, just do your homework on the price to see if it looks in line. (KBB)They also lined up financing with a very good interest rate, everything was transparent, not a bunch of hidden xxxxxxxx with trade ins, extended warranties to buy, maintenance plan tricks...etc. Delivery did take a little longer than they estimated, but no biggie, they delivered our 2016 Dodge Grand Caravan and other than it being dusty from the trip, it looked GREAT. Feels brand new and it has 40,000 miles, looks just like it did in the pictures. They also set up the registration and I got tags/license plate in the mail. I think they're super and I'll be buying another car in the next few months from them again. I HOPE this is the future of car buying and companies like this are profitable and stay in business.

This vehicle has everything I need extra charging ports and lots of leg room. One of the best purchased I have ever made. Thank you!

Over all you should have new tires on your new car after spending all that money. After getting my car check out I was told that my tires will not pass my next inspection and my rear brakes were half way worn. Who needs to worry about that now after a week of purchasing.

We recently drove 2 1/2 hours to check out a 2008 Volvo C70 that this dealership had for what we thought was a very reasonable price. Upon arriving, it was evident they were a high end dealership of foreign luxury cars!! We were treated very well as we bought a vehicle that was tens of thousands cheaper than every other car on the lot. I would not hesitate to recommend or go again and purchase another car if it were something that was affordable for me!!

Beautiful, sporty, and luxurious. Great comfort and performance. It is a great investment and well worth the money. It is reliable and comes with a great warranty and service plan from manufacturer

After experiencing trouble with coming to a complete stop in my 2011 Jeep Grand Cherokee, I brought my vehicle to Jim Cogdill Dodge because that's where it had been purchased new. After finding out my car was faulty due to a recall, I called and spoke with Chris who set up my appointment and was very polite. The lady who I paid after having a fuse replaced was very polite as well. David (the mechanic) was most helpful and I wish I could have gotten his last name. He walked out to my car with me and acted with as much concern for my car as I had. He showed that he cared and expressed that I did not need to be making an hour and a half drive back home in my vehicle. He took me back inside and set me up with a rental car. Thank you Jim Cogdill Dodge for hiring great employees. I work in retail and it's very refreshing to not have to deal with ill mannered people. A huge thank you to David for fixing my car.

Jamie Weinberg was amazing. Between him and Denise I have never had such an easy flowing experience when buying a car. With that said, I haven't bought a car in eleven years. My anxiety was through the roof!!! Thank you Jamie and Denise for making me a happy customer. I will definitely recommend you to my friends and family.

I have purchased various vehicles from Ted Russell. I like to work with Douglas Peak. Douglas is the very definition of professionalism. This purchase had its challenges ( not at all a reflection of this facility ). With Douglas as my salesman I really wasn't too worried. With his help and the help of the sales managers Mark and Dag, this experience was as great as all of the previous experiences. I left happy , in my new vehicle. I will continue to purchase my vehicles from this dealership and I recommend anyone else to give them the opportunity. P.S. I would also like to mention that the service department is also unmatched. Thank you, All.

Our previous car was 1 year old and we hated it, premium gas, no get up and go etc etc. Our new Cadillac is wonderful, comfortable, handles well, no road noise. Night and day between our Mercedes.

The very best car sales experience I have ever had, and at age 70, I've purchased many cars. Darrell Robinette, the sales manager, was the first person I contacted as the car was advertised on the internet and I live in Texas. Darrell gave me very accurate and detailed information about the car and then referred me to his sales associate, Bill Francis. Bill Francis did every single thing anyone could want when it comes to a professional sales person. He stayed in touch with me and my wife, pretty much on a daily basis, as we went through the process of purchasing the car. He was always available and helped through the sometimes frustrating maze of paper work when buying a vehicle from out of state. Bill made sure all the correct forms (there are a lot of them) were filled out and when we brought them to our local DMV, there were no problems. Thanks also to Sara McGill who assisted Bill with the paperwork. We love the car we purchased from Rice Buick GMC but it's even more special because of the wonderful people that work at that dealership.

The interior is like a space ship! The interior leather is just the color I was looking for. It is so smooth riding and quiet!

Drove from Nashville for a better experience. Courteously greeted and made to feel valued. I had called about a car-it was ready and waiting. I was offered refreshments and an immediate test drive. Afterwards I was met and we talked about the car. I wanted to look at another and was given the keys for another test drive. I picked the vehicle-the negotiating was typical-but friendly, back and forth to "the decision makers?" We arrived at a price and that was that. I was going to arrange my own financing but Grayson BMW offered more competitive BMW financing rates. Done deal! I was going to pay a large downpayment-the finance manager suggested I could invest the downpayment amount (my own choice of options) and most likely earn more interest/return $ than I would save by paying down my low interest loan. Great suggestion. I'm glad I made the drive-then the Product Expert (BMW Genius) offered to go over the major features. He scheduled a follow-up a few weeks later to go over questions (second delivery.) Excellent service! Great buying experience.

I’m enjoying my Cadillac CTS to the fullest. It is comfortable and relaxing to drive the most comfortable vehicle I’ve ever had awesome driving experience

Terrific job by all......................................;…;...............This is ridiculous to have to make a statement with 50 characters please correct this

I needed a car that could absorb the road due to multiple back surgeries. This car takes care of that. Zero road noise so a conversation can actually happen. Will continue to be loyal to Cadillac!

Michael Rodriguez is a GEM! "M-Rod" is such an asset to your company; he is thorough, well-spoken, witty, and he explained the services needed and even helped to pare down some of my bill. I have 100% confidence that everything is right with my 2005 SC430 and have always enjoyed my experiences with Lexus of Knoxville.

My dash keeps saying service transmission had it back the the dealer 3 times and it has yet done it again so back to the dealer again! The interior has faded terribly and I keep it in my garage I work at home. The interiors seems cheap to me. The tires have faded they look so ugly. I am not satisfied with my XT5 at all. Key fobs went dead after 2 1/2 years so everytime I unlocked my doors the car alarm would go off so embarrassing. I am currently leasing it and plan on turning it back in when the lease is up and buying something else. I would of bought this XT5 but way too many issues.

One of the quickest car transactions I've ever experienced. Saw the car online late last night and clicked the "check availability" button. By 8:20 this morning, I had a response from Brian .. we chatted on the phone, he texted pics. As I live over 2 hrs away, they held the car with a refundable deposit. I got there around 4pm. The car was priced well below anything within 150 miles so no haggling fixed price. They cleaned it up a bit and filled the tank. I showed with a cashier's check, the car checked out, we signed a few papers and were home by dinner. Nice folks, straightforward business. My wife now wants that car so, Brian, if you can find me another deal like this .....

Simply just the best full size SUV imo. Excellent power. Great styling and ride for a "truck". Love everything about it. Elegant, great power and handling.

Jeremy and wife very kind. I purchased my dream car I have wanted since 1996, never thought I would get one with such low miles, and so well cared for...Thanks ..highly recommend

The foam coming from the vents seems to be an issue in every car ! It gets on the interior and my clothes! A pain in the butt!

Robert keene was great. He went through the process neat and clean. I would recommend him for a promotion.

This car meets my needs perfectly , its the smallest version of the Cadillac . Its fun to drive , the interior is all leather , very good sound system and is very comfortable.