Used Cadillac cars for sale near Sugar Land, TX

Thanks to Mr. John Garcia/ Tom Peacock Cadillac .My experience in purchasing my new vehicle was Fantastic!! Mr. Garcia is an outstanding Salesman whom went out of his way to help . He took the time to make sure that the process went smoothly. Mr. Garcia even took the vehicle to my mechanic to have checked,which I am truly grateful for. I will definitely pass on my Great Experience!!! Thank you again..Mr. John Garcia/ Tom Peacock Cadillac...

This is my 2nd SRX Performance, unfortunately my first, a 2014, was totaled on a back road here in Southern Lancaster County PA. That car rolled and flipped during the crash that I WALKED AWAY FROM!! Thanks go to all the airbags in the Cadilac!! That wreck convinced my to buy the 2015 I presently own. I currently have over 204,000 miles on my car that I have driven all over the country as a traveling electrician and the dependability of this vehicle has been unmatched from any other vehicle I have owned. That being said, the only thing that has let me down is the CUE screen. Seems as if the screen internally separating was a known issue that GM/Cadillac left us hanging on. It's a very expensive repair from Cadillac but can be fixed if you have the time and mechanical ability fairly inexpensively. I'm sure I have the capability to purchase a new aftermarket screen and repair it, just don't have the time nor the desire at this point to go through all the hassle. Again, Cadillac should have already fixed this problem but unfortunately they ignored it. I'm actually looking for another low mileage SRX to have on standby for when or if my current car fails me.

My experience was Exceptional and Exceeded my expectations!

Test drove several models and found that the Platinum Luxury model was fitting for me since I didn't like the sport models all blacked out. The 2023 model is very classy looking yet gives you the presidential feel from the inside. Worth the money to see it turns heads!

It stands to reason that the atmosphere at a luxury showroom would differ from the chaotic, high-pressure environment at most dealerships ... and such is the case here. I inquired online about the SUV I was interested in, and was promptly contacted via text (at my request, no phone call) by Walter Dillard. We were warmly greeted on arrival, and the test drive went well. Two other cars were on our short list, and we advised Walter that we'd contact him if the '19 XT4 Premium Luxury was our choice. There was absolutely none of the typical annoyances when leaving most places without pursuing a sale ... no manager, no "price is good for today only", but rather a thank-you, with the hope that we'd choose the Cadillac ... never even went back into the showroom. After checking out the other possibilities, we decided that the XT4 was the best of the bunch. Meeting the following morning, we further explored the tons of features (Walter really knows his products) and sat down to begin what is generally a tortuous, confrontational experience. To our delight, the negotiation was calm and very professional. Even the offer for our trade-in was realistic. The usual back-and-forth-to-management thing played itself out, and we came to terms on probably the third exchange. We'd like to have paid a bit less (who wouldn't) but given the fact that they included free vehicle pickup and delivery for service (including a loaner), as well as the first three oil changes (full synthetic), it was fair compensation. This is not to say that Peacock is immune from some "car game" practices. The Certified XT4 was priced at $X, but an additional charge was added for certifying the vehicle, along with a "reconditioning fee" (isn't getting it ready for sale a cost of doing business?) and "dealer service fee" (I thought dealer prep was a thing of the past) ... so we're now at $X plus about $3k. We're savvy enough to scratch those items out, but many people aren't. Funny thing, though ... they manage to reappear, while the drive-out price remains as agreed. Fun and games with numbers! We were paying cash, but had to transfer funds. This was a Saturday, so we offered to apply for financing in order to drive the vehicle out, paying it off when the transfer clears. The Finance Manager, Skeen Mathias, offered to let us take possession of the car that day, while providing a UPS overnight envelope, so that we could forward our check when the money became available. We were also informed that Tom Peacock will provide three bonus perks at no cost: key replacement, interior/exterior protection and collision deductible reimbursement (there are limits, of course). We were obviously more than pleased. Overall, Tom Peacock is a really good place to buy. Walter Dillard is a genuine sales professional, and will treat you as the intelligent and informed consumer you are ... but just watch out for the add-ins.

I have purchase several cars from Tom Peacock Cadillac. Customer Service is excellent as well as the Service Department. I have always been a satisfied customer. The manager/sales was Ben who deserves 5-stars as well as Ron-in the service department they have both displayed impeccable Customer Service and patience to the service/sales for their customers. Great Service Always!

No issues and it is much better than electric cars. Safer and much less expensive to own. Also much more convenient for normal driving .Not weekly range anxiety as I had when I owned an electric car. Never buy electric again.

Thank you Tom Peacock Cadillac Service Department for taking care of the issue with my car and the great customer service. OUTSTANDING is the word for the good work and service. No doubt I will be back when I need my car serviced again. GREAT JOB! Evonne S.

Absolutely love this SUV. beautiful in every way. after 88k miles there are only 2 negative things i can possibly say 1) the auto-braking feature while backing up will give you whiplash if somebody walks the vehicle but its a good thing just very violent. 2) she is the biggest thing on the road that you dont need a special license for which makes my wife terrified to drive it. she has definitely become a passenger princess in it which i kinda dont mind because i get to enjoy the joy of driving it all to myself.

Great experience in Service. Friendly and first class treatment. All of the employees are happy and helpful. Highly recommended for Service, New Cadillacs and Pre-owned luxury vehicles.

BEST CAR EVER so cool it’s just amazing And highly recommend it’s just pure awesomeness like I said high recommended it’s so nice I love it

Always love taking my Car to Big Star Cadillac for the best customer service and they always do a great job. They have a deal where you can get 3 oil changes 3 tire rotations 3 car washes for a Cadillac for under $175 not a bad deal I have a appointment next week for my brakes Ty Big Star Cadillac.

We recently downsized from an Escalade to our XT6 Sport with Platinum, Technology, and Driver Assist packages. It is the perfect balance of luxury and sport and is a great family vehicle while still being fun to drive. The gas mileage is definitely an improvement and the ride is smooth. I love the panoramic sunroof and suede upgrade, my husband loves the fancy brakes. Our youngest son is 6’5” and I wasn’t sure he’d fit in anything other than a full size SUV back seat though he does fit fine. Highly recommend this for family or fun! While I prefer the luxury look on the Escalade, the sport package is more aesthetically pleasing to me on the XT6.

The dealership is ok, but the salesman Mr Eddie Lechuga is awesome he went above and beyond to make sure that all the process of me buying my dream CAR was stress less and quick and that I got everything I wanted. Again thank you Mr Eddie..

My wife and I enjoy our XT4 and we have drive it over 19,000 miles in 11 months. People complaining about issues apparently didn’t test drive one before they purchased other wise they shouldn’t be complaining. Performance 8 Comfort. 8 Quality. 7 Exterior finish 9 Interior 8 Ride. 7 Quietness. 8 Nimbleness. 8 Handling. 7 Rear seat room 6 Over all for the value it’s a very nice car. The sunroof had a rattle - dealer repaired a loose clip - fixed - - dealership replaced its battery it seemed weak - replaced with a more powerful one. We have at times spent 7-8 hours highway driving found it very comfortable and quiet. Headlights light of the road ahead very good. In all a very good car. Sounds like some owners should have driven one more before purchasing one or maybe purchased a larger model. We have owned many much more expensive vehicles and this one is in the top ones we have owned. We are in our 70’s so its smaller size is great for getting around. We haven’t had any issues like their complaining about. We will purchase another one possibly a 2025 model.

I did everything over the phone with zero problems. No matter how many times I changed my mind my sales person Casandra answered my questions and the finance manager Iriam did everything he could to make sure I got what I wanted. The trade in experience was just as well.

Had smooth Betty now for 2 months 2021 AWD luxury addition the ride and stylish look sets it apart from the SUV's out there the pick up is quick with smoothness that's why her SMOOTH BETTY!!!

I want to thank Mr. Matthew P. for his professionalism and patience he provided for my husband and I . This young man will go far in life with his knowledge and Patience working with customers. Look out GM, lol. Wishing Matthew the best! We had a great experience at Big Star Cadillac. Thanks Lee & Karla Williams

Got a 2023 identical to this 3 weeks ago. Bought it for retirement road travel. Have had 2 SRXs before. Traded in a sweet 2016 ATS Performance coupe reluctantly. No regrets. Electronics are outstanding. Handles better than the SRX. As peppy and nimble as the ATS. Always GM, never disappointed. Value, comfort, performance.

A pleasure to drive. Virtually no turbo-lag, responsive, comfortable and stylish to boot. My Premium Luxury has all the optional packages including massaging seats (great for my wife, who suffers from chronic back issues). Drove many competitors, but none could measure up overall to this SUV.

Glenn was very thorough, professional, and polite. He made the car buying process very easy and smooth. I will definitely recommend this dealership to any of my friends or family.

Got a 2013 about a month ago with 60K in nearly perfect condition. I have spent some time and money fixing little things - these cars are complicated and loaded with delicate technology. The CUE radio has been replaced, as has the electronic dash - which are both a very nice feature but are known to fail. It drives beautifully, has tons of room, is a fantastic value proposition, and looks very nice. The overall finish is very high and of very good quality on these cars. The owners complaining here are the ones that drive them hard and the only attention the car gets is when they drop it off to the dealer for something and then agree to fix things. Plan to spend a lot of money keeping one going if this is you. If you can do most things yourself, and keep it properly looked after, it's typical of any common luxury car. They ALL have their quirks. If you really wanted a toyota or a honda economy car then this isn't the car for you - go buy one of those, you'll hate owning one of these. Me? I just love it! Next costly maintenance is the magneride suspension - it does wear out, and typical engine cleaning - valves, injectors, plugs, etc. All fluids are new, brakes are new, tires are new. Everything is expensive for these cars.

Prompt and courteous responses! Would recommend this dealership to all serious buyers :)) 5 Star Rating!!

No other car like it. I have owned my 96 Fleetwood since, I can't remember. What a ride on heaven's cloud. If you've never ridden in one you're missing out big time.