I just cannot say enough positive things about our experience with Jay M. and the entire Fayetteville Dodge staff. We have visited several area dealerships in search of the perfect minivan for our family and found that that not only was the Pacifica the best vehicle for us, but our extremely courteous, diligent and well informed dealer made the expirience both pleasant and hassle free. Working with Jay Morse and the rest of the wonderful staff has made us confident that Fayetteville Dodge will be the only place we go to for all of our future vehicles. We will definitely be highly recommending this place to all family and friends!!
Nicole went above and beyond for us. She communicated via text messaging knowing I wasn???t able to answer the phone. She followed up on my question about snow tires and went so far as to look in to getting a quote for me from the parts department. She was friendly and approachable and easy to work with as well as knowledgeable about the vehicle I was purchasing. She valued my questions and concerns and sought to make the experience easy and comfortable.
He was just amazing. Very nice, polite & thorough. I came for an oil change. He filled my tires and inspected the rest of my vehicle while I was there. They also fit me into a busy schedule which I appreciate. They???re all so great !
This is the second Volvo I've purchased from Alan Byer motors and have no qualms in recommending his dealership, though I'm not a fan of auto dealers, to anyone! We traded a 2009 S-60 we purchased with the help of Debbie in on a 2016 S-60 - love those S-60's - all except too many bells and whistles for geezers to figure out. Some day my wife and I will figure out how to operate everything in this car. Great place if you're looking for a Volvo!
Though I didn't get an opportunity to make a deal this time, i thought i should take a time and write this review for the sales rep, Shawn. What a fantastic guy he is, so calm and cool, handled all my questions crystal clear and felt no pressure from him. Great guy!!!..
Brenin Matticio and Joe Golden could not have been more helpful and understanding in my recent car purchase for my wife.
I was out of state at the time and they made the transaction as easy as if I was there.
Cannot recommended them more highly!!
I worked with Shawn and he is great. He is humorous, responsible and easy to work with. For me as a college student, the most important thing is to know that the used car I am buying is in a good condition without potential problems, and Shawn made sure that the inspection went through and the vehicle is in its best condition. He is the best car sales rep that I've talked to. The buying process is also easy and quick. Great people here.
When things looked like they were not going to happen, Moe went that extra extra mile to make it happen...I know others were involved too.... It was a miracle that you all made happen....That shows me what kind of folks you are.
We are use to working directly with Billy for the best deal. We were VERY pleased with Steve and Dan and had a great experience. Will highly recommend as we always have.
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