Used 2019 Chevrolet Equinox for sale near Cicero, NY

Service Manager is very professional and she is very helpful! Fantastic customer service! Thank very much!

This review is for a 2.0 turbo AWD Equinox Premier that I bought new six years ago and put 95,000 miles on. Sadly, this 252 HP engine was discontinued shortly after I bought it. Only maintenance in its life were infrequent car washes, twelve oil changes, twelve tire rotations, four new tires at 66,000 miles, rear brakes at 72,000 miles, air and cabin filters replaced twice. I’m still on my original battery and original front brakes. It should be noted that I only use 5W-30 Mobil 1 oil and I change the oil myself religiously as the car tells me to, and rotate tires the same week. For disposal, I pour the oil back into the same container that it was purchased in, so I can say without a doubt that the car has never burned (or leaked) a single shot glass of oil in its entire life. I have never reset the odometer since the car left the factory, so I can say that it has averaged 26.2 miles per gallon over its life, terrific given the power that it has, though I will say that almost all of its miles are highway. That also explains why my mileage on my tires and brakes are so good. And I should add a comment on the auto stop/start that so many in here don’t seem to like. I love it.

Anthony L sale rep… Was a amazing and politely, honest rep… You need a car come ask for him…

I've been driving this car for nearly two years, have added 38k miles on it so far, and am now pushing 95K everything's been great, I haven't had any reliability issues, and everything is running smoothly. However, the gas mileage is nowhere near their claims, granted to don't drive conservatively but I'm getting anywhere from 19-22 mpg. Great car overall, especially for the price.

Ashley and the service team effectively communicated throughout the process and the job was well done. I always bring my Tahoe back for service and am consistently satisfied with the service.

The car is a good gas saver however the performance is a little off. The system as far as coils or tune up will go out without warning . Also the tire sensors are off

Great customer service. Faster service with available appointments including Saturday. Nice setting area. Everyone is friendly and ready to answer all your questions. Definitely I'm recommending this place to all my friends

My second Equinox. Love the size and performance for around town. Just wish there was air vents in the back seat. The interior is well layed out.

Great service as always. I would only ask that service techs make sure they clean off the oil pan after changing oil/filter so it does not drip/pool on the garage floor when I get home. Otherwise, outstanding! Thank you.

I have only had my 2019 for a few months, after I traded my 2017 Equinox for the 2019. I have no complaints about it thus far.

Amazing Dealership! Thomas Quinn is my Hero! I live in Dallas and the dealership is in Cicero, NY. But they made my experience so good I never was worried about not being there for the purchase.

Amazing customer service from start to finish I dealt with Kori and I must say he was just so kind and helpful and you can tell he truly cares about his customers! I truly don’t think I’ll ever go anywhere else again! Everyone there is just so welcoming and nice and it just felt like a family atmosphere! So thanks again for everything and I will be recommending this place to all of my family and friends and especially to see Kori and his team 😁

Great experience from start to finish they did exactly what they said they were gonna do I don’t think a lot of these people realize there buying used cars but as long as you are nice and treat them like humans they go above and beyond for you thank you Devon and everyone from service you were awesome!!

Had roadside assistance bring car in for what I assumed was a warranty related issue since the car has only 12k miles but it ended up being a damaged radiator. Cam was incredibly helpful in setting me up with a rental for the night and the service tech who started the repair late Thursday came in on his day off to finish the repair. I wasn?t thrilled with such a bill on a relatively new car, but Cam?s exemplary service resulted in a great service experience.

Bought a 2019 Hyundai Sonata from these people; it's pretty great so far. There are definitely some issues here and there, but what do you expect from a used car? Ilmar was the goat, great dude, always helping me out, no issues as of yet, won't say anything about the car, as its too early, but costumer service was fantastic, couldn't have asked for better.

From start to finish, my experience at West Herr Chevrolet was outstanding. Everyone I interacted with was friendly, professional, and focused on respecting my time. Steven in particular went above and beyond. He took my list of demands ? from ordering a custom-built 2026 Chevy Blazer EV SS, to staying within the EV tax credit window, to timing delivery so I wouldn?t have to make payments earlier than planned ? and made it all happen seamlessly. He knew I had a preapproval and still beat it with class, while getting me every discount possible. He was available around the clock, patient with my endless questions, and genuinely dedicated to making the process stress-free. The entire team worked together like a well-oiled machine. Carlos stepped in to share his personal EV experience, which helped me weigh the pros and cons as a military member who won?t be in Syracuse forever. Ethan closed things out by walking me through the EV basics in plain English, making sure I left confident and informed. And Dan, the financing manager, impressed me with his honesty ? he explained the pros and cons clearly, without pushing extras I didn?t need, so I could make an informed decision. Compared to previous Chevy purchases at other dealerships, this was night and day. Everything was fast, transparent, and done with genuine care. They even followed up the next week to check in. The synergy, professionalism, and humanity they showed made me feel like more than just a customer. I?ll be back in the future, and I?d recommend West Herr Chevrolet ? and especially Steve and his team ? to anyone looking for a Chevy. They set the standard for how a dealership should treat people.