Used 2023 Chevrolet Equinox for sale near Derwood, MD

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

I have done several long trips, 2 cross-country trips and in town commuting. It is a smooth comfortable ride, easy layout for gauges and controls, roomy, holds tons of cargo, and has great fuel economy (I have gotten up to 38 mpg on the highway going 70mph). All of these were listed in the "bad"- and this has not been my experience. Furthermore, my dad was side-swiped hit and run on the 210 freeway at 80 mph in his equinox and it took it like a champ. It is an easy smooth ride, I feel safe. I strongly recommend this vehicle- really the best bang for the buck- you get way more than you pay for.

Went here randomly one morning and had the pleasure of working with Lorenzo as my sales rep. Wonderful customer service, personable and not pushy! Walked my wife and I through the process & we even played cards while we waited for everything. 10/10 would recommend. Made the stressful car buying experience an absolute breeze.

Handles great on road very good brakes and stopping power, Good on gas. Had for over a year now and no flaws or complaints. Attractive interior and exterior!!

I had a wonderful experience with Nick and other team members. At Koons Toyota. It was my first visit since I purchased my RAV 4 last December. They checked the whole car to ensure all was in order. Excellent service and all my questions were answered A 5 star experience!

Great value with lots of standard features. Even though others in this class state low price online, I was unable to find those prices in our market. The equinox was about 4k less for the same features as Honda or Toyota or Kia or Ford.

A Five-Star Experience at Heritage Chrysler Dodge Jeep Ram (MileOne)! Let me start by saying—WOW! My experience at Heritage Chrysler Dodge Jeep Ram (MileOne) was absolutely unforgettable. From the moment I walked in to the moment I drove away in my brand-new Jeep Wrangler, I was treated with the utmost care, professionalism, and efficiency. Unlike other dealerships where you’re stuck for hours negotiating back and forth, the team at Heritage made the process seamless and stress-free. They left no stone unturned, ensuring I got exactly what I wanted and making sure every detail was perfect. I traded in my previous Jeep Wrangler, which I had always serviced at Heritage, and they once again exceeded my expectations in every way! A special shoutout to Nina, my incredible salesperson, and Chris, the outstanding manager, who truly went above and beyond to make this deal happen. Their dedication, honesty, and kindness made me feel like family—not just another customer. There was no pressure, no gimmicks, just pure professionalism and genuine care. This was my third Jeep Wrangler, and thanks to Nina and Chris, I fell in love all over again! I left the dealership knowing I made the best decision, got the perfect deal, and was taken care of from start to finish. I cannot recommend Heritage Chrysler Dodge Jeep Ram enough. If you’re looking for an honest, professional, and truly exceptional car-buying experience, this is the place to go! Kudos to the entire team—especially Nina and Chris—for making this experience one I will never forget. THANK YOU for everything!

My wife and I have had several Equinox`s over the past 15 years. They have great comfort and space and are priced well. Very satisfied !!

My husband and I were so pleased with our recent purchase of a new truck from Koons in Clarksville. Our sales person Jack was absolutely amazing. From pricing to just plain great customer service we were so pleased. No pressure just a great deal. Thanks Jack. Will definitely share our experience with others.

I just leased my fourth Equinox. That's probably the best recommendation I can give it. Very few problems and none that weren't taken care of right away.

They worked late to make sure all of our needs were met. We will be back again!

Awesome experience! Team over really looked for me and made sure I was satisfied and received the vehicle I wanted!

Was a very efficient process, everyone seemed nice and I felt I didn't have much to worry about. Had a concern with vehicle's battery - they replaced it and allowed me to get it inspected at their Honda dealership, just to make sure everything was in place. 2 months in so far and no car troubles - I'd recommend this dealership to anyone in the area.

⭐⭐⭐⭐⭐ Outstanding Experience at Easterns Automotive (Laurel) – A Shoutout to Mr. Lorenzo Joseph! From the moment I walked into the Easterns Automotive Laurel location, I knew I was in good hands. The dealership itself was clean, organized, and had a welcoming atmosphere—but what truly made my experience exceptional was the customer service provided by Mr. Lorenzo Joseph. Mr. Joseph went above and beyond to ensure my car-buying experience was seamless and stress-free. From the initial greeting to handing me the keys, he was patient, knowledgeable, and genuinely invested in helping me find the right vehicle. He took the time to understand my needs and budget, provided expert recommendations without any pressure, and answered every question I had with honesty and professionalism. What really stood out was his attention to detail and the way he treated me like more than just another customer. His calm demeanor, transparency throughout the process, and commitment to making sure I left happy made all the difference. In an industry where great customer service can be hit or miss, Mr. Joseph is a true standout. If you’re looking for a new or used vehicle and want a team that values integrity and top-tier service, I highly recommend Easterns Automotive in Laurel—and be sure to ask for Mr. Lorenzo Joseph. He turned what is often a stressful process into a truly enjoyable one. Thank you, Mr. Joseph, for your stellar support!

Jason Barrow is amazing at what he does. thank you for helping my family today!

Brian Chanin did a great job working with me on my purchase. He was upfront with me on the whole process, because my budget was a big concern. We knew the car we wanted, but we were tight on funds. At no point did I feel pressured to make a decision. He just explained where we were during the discussion and make sure both my wife and I understood. Once the deal was in place, he checked in on us with the finance department, and even helped migrate the items from our trade in to our new car. Great experience.

A very pleasant experience from the time I drove into the service entrance. It was my first time to have my car serviced there and they explained everything and showed me the options for where to wait until they finished. My only disappointment was they didn't use synthetic oil, which I thought was standard with them. It wasn't their mistake. It was mine. I will be sure to ask for it the next time it is seviced.

Carla was amazing, she ensured continuous communication throughout the process. There were no surprises during this transaction. Most of this purchase was over the phone because I live 3 hours away.

Punctual. Good service. Worth the time and money. Plan to return for 75,000 mile service.

this was a Great purchase, went very well and they had the car i wanted

The customer service was awesome. Very responsive and they know these vehicles. I will continue to bring my car here to be serviced. Thank you.

Lonnie is a great salesman. Helped me with the 2nd car I bought from Easterns Alexandria. 1st an Audi now a Tesla. Thank you Lonnie for Everything

Terri Anistead was a warm, professional and wonderful salesman. I was impressed with the no mess no fuss flow of the overall process. I was able to say what I want to put down, what price range I want to stay in. Terri followed my ques and not the other way around. What a pleasure. I had a family member go through drive time and I was not sure if it was a good choice. I can see why they picked Drive Time. Thumbs up!