Used 2023 Chevrolet Equinox for sale near North Brentwood, MD

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

I have done several long trips, 2 cross-country trips and in town commuting. It is a smooth comfortable ride, easy layout for gauges and controls, roomy, holds tons of cargo, and has great fuel economy (I have gotten up to 38 mpg on the highway going 70mph). All of these were listed in the "bad"- and this has not been my experience. Furthermore, my dad was side-swiped hit and run on the 210 freeway at 80 mph in his equinox and it took it like a champ. It is an easy smooth ride, I feel safe. I strongly recommend this vehicle- really the best bang for the buck- you get way more than you pay for.

Excelente servicio Louis es una persona muy amable excelente personal en antencion recomiendo un 100%

Handles great on road very good brakes and stopping power, Good on gas. Had for over a year now and no flaws or complaints. Attractive interior and exterior!!

The facility was comfortable and clean. The Service rep did an outstanding job of updating me on my vehicle in a timely manner. Excellent customer service!

Great value with lots of standard features. Even though others in this class state low price online, I was unable to find those prices in our market. The equinox was about 4k less for the same features as Honda or Toyota or Kia or Ford.

I had a wonderful experience at Fitzgerald. David was very helpful and made the whole process of buying my car smooth and stress-free! I would definitely recommend Fitzgerald and its employees to anyone. Thank you David!

My wife and I have had several Equinox`s over the past 15 years. They have great comfort and space and are priced well. Very satisfied !!

I went in last week to check out a 2019 Honda Accord EX-L, only because it was close to another car I was scheduled to test down the road in Pasadena. May sales rep was Mark and he's awesome. He is extremely helpful and knowledgeable and even better, showed me with minimal research that the other car I was going to see had TWO previous accidents (shame on me for not seeing that) and they met me at the price I needed. So I ended up buying the Accord (very low mileage) at a great price. The best part was how easy Mark made the experience. My wife is on the loan but she didn't even have to be there. I drove the car off the lot about 2 hours after I arrived. They let me keep my old Honda in the lot until we were able to return that afternoon to pick it up. Overall the best car buying experience we've ever had. Thanks Mark and JBA Auto!

I just leased my fourth Equinox. That's probably the best recommendation I can give it. Very few problems and none that weren't taken care of right away.

They worked late to make sure all of our needs were met. We will be back again!

I am buying a used car after 8 years, and this was great experience. No haggle is what I care. I was not forced to buy GAP insurance or anything else. The only complaint is, the lady taking down payment at the cashier was hesitant to tell me the details of the transactions before making a payment and showing attitude, but everyone else was great. I highly recommend this carmax.

THANK YOU SKIP AFTER I TEST DROVE MY SHELBY I WAS OUT OF THE FINANCE OFFICE WITHIN 20MIN THIS DEALERSHIP HAS THERE ACT TOGETHER I WOULD HIRE SKIP TO WORK FOR ME

Terri Anistead was a warm, professional and wonderful salesman. I was impressed with the no mess no fuss flow of the overall process. I was able to say what I want to put down, what price range I want to stay in. Terri followed my ques and not the other way around. What a pleasure. I had a family member go through drive time and I was not sure if it was a good choice. I can see why they picked Drive Time. Thumbs up!

Edward W. was an incredible salesperson. He was kind, and truly showed concern for me as a customer and making sure that I was happy before I left the lot. He was honest with me when I asked questions, and did not take advantage of me, even though he had the power to do so. I highly recommend this dealership for your automotive needs.

The customer service was awesome. Very responsive and they know these vehicles. I will continue to bring my car here to be serviced. Thank you.

Very good and friendly place, Charles was very welcoming and respectful, if youre looking to get a new vehicle I recommend coming here!!

If my credit was on point I would've been driving my dream car. The K900 is a sleeper for those who do not know. But they did try to help.

Matt is really helpful and friendly. Even though we didn’t make the purchase since I was looking for to get a better trade in price, but overall it’s very good! I have been to carmax twice and both of them are all very good facilities and very professional working process, definitely recommend Carmax!

My salesman Tim was very professional and knowledgeable about the vehicles. Overall the sales experience was decent. Just make sure that before you leave the lot that you have your paperwork and insurance cards in order.

I was having engine misfires with my 2011 Chevy Cruze and brought it to Ourisman Chevrolet. Donovan Hill, my service advisor, clearly explained the issues, the resolution, and the costs upfront. The team had everything fixed (and even washed my car) in under 3 hours. Excellent service!

David was the person I had dealt with and it was a good experience and he was easy to deal with, good people!!

it was a good experience, he tried to help me the most he can and he did a great job thank you so much for your service

It was a very relaxed and no pressure day at DARCARS Silver Spring. Moses was my salesman and I would highly recommend working with him!