New and used 2026 Chevrolet Equinox EV for sale near Odenton, MD

The visit for service was uneventful. I waited, informed of what was needed & when it would be ready. Had a cup of tea, finished emails and then my car was ready.

Purchased my first vehicle and the service was amazing. Sure it took a while, but that comes with buying a car. I had the pleasure to work with Reggie Wilkinson who has been working with Ourisman for 15+ years. Reggie knows everything, and the best way to expedite and complete a transaction. He is also very funny and lovely to chat with. Thank you, Ourisman team.

Courtney in service is great, keeps in touch constantly letting me know the status of the repairs. Most of the time able to get a service appointment quickly.

My experience every time I come to the Chevrolet service department is alway's top notch. You are greeted with a smile and how can I help you.

Mr. Brian Hastman in the service department was very knowledgeable, and provided very useful information with reference to my vehicle. The vehicle was prepared correctly and is working properly.

Brian was extremely courteous. Made a promise to get work done as soon as possible and kept the promise.

Great service , no I’m not writing more words was enough Paul was a great at service

Shane was very helpful in getting us into a new vehicle ; I would highly recommend their service

Great service and friendly people. Donna an is the best. The SUV is running great.

Excellent customer service! Was in and out in no time. Will continue to bring my vehicle to Koons

Excellent as expressed. Mr. Donovan was my advisor and he conducted himself in a manner that was extremely impressive. He was extremely knowledgeable and professional. He is a front man for this company and he represented himself very well. I appreciate this type service and will continue to return and will share my experience with colleagues.

Mr Medrick Mills is a awesome Service Advisor! I called him at the last minute yesterday after already having a appointment scheduled for Wednesday to get my vehicle serviced (exspecting him to say No) He asked me how long would it take me to get there? I was there in 10 minutes and He made sure that I was good and had a ride back to work as always. Great Customer Service!

Everything was made very simple and easy. Salesman (Demarco) was very helpful and easy to deal with. Provide all requested information quickly and concise. Test drives were helpful. No pressure.

It went ok. I don?t have any complaints, I would recommend this dealership to others. I like the car, I like all the features. I made a good choice.

Friendly & exclent service, The service advisor was great and knowledgeable.time wise was right under the 1.5 as the told me upon arrival to the dealer.

This was hands down the best car-buying experience I’ve had in all my years. I’ve purchased vehicles from Mercedes, BMW, Acura, Jeep — you name it — and none of them came close to the level of professionalism, honesty, and hospitality I received at Koons GMC in Vienna, VA. The deal they offered was so incredible that I traveled all the way from New Jersey by Amtrak to Virginia. I’ll admit, I was skeptical at first because many dealerships pull bait-and-switch tactics. But not here. Saleam (Sales), Sait (Sales Manager), and Isabella (Finance) all confirmed the deal ahead of time and honored exactly what was promised. When I arrived just after opening at 9 AM, Sales was still in a meeting, but I was greeted respectfully right at the door. Saleam was paged, and the process began immediately. She welcomed me warmly, gave me a brief tour of the dealership—including the much-needed coffee lounge—and handled all the paperwork, insurance details, and my Costco rebate flawlessly. Sales Manager Sait was exceptional. He thanked me personally for my business — something I’ve never experienced from a sales manager at any dealership in the past. He even told me to call him anytime if I had questions or concerns. That level of care is rare. My experience was elevated even further by Finance Manager Isabella. Her energy was absolutely to the moon. She helped close the best deal I could find anywhere in the NY/NJ/CT tri-state area and the entire DMV region. She offered an unbeatable protection package at a discount, covering dents and mileage, and explained everything clearly and thoroughly. She also respected my time, wrapping up the paperwork quickly since she knew I had a four-hour trip back home. I cannot recommend this dealership enough. If you’re reading this review, do yourself a favor and consider Koons GMC in Vienna. I would happily send any of my friends, family, or colleagues here. They’ve earned a lifelong customer.