Used Chevrolet Silverado 1500 Limited trucks for sale near Decatur, GA

I have purchased new and used cars before, from different dealerships all over the Atlanta area. A total of 10 counting this one. Plus 2 bikes, but I'm not counting those. I have had absolutely TERRIBLE experiences, and I have had okay experiences. This was, without a doubt the best of them. What made the difference- Sam Rangel. My wife shopped around online and found a van she wanted to look at, and it happened to be at the Hardy Superstore. She went by herself to check it out. She met Sam. Sam was the opposite of what many come to think of when they think of a used car salesman. Sam was very kind and helped her. He listened to her and genuinely desired to help her find what she was looking for. I know most good sales people are like that, but there are some that don't have a customer service quality to them, but Sam does. She never felt pressured. Sam made us feel like he was on our side of things- whether it was the vehicle, the negotiation, the financing, or whatever. He was our representative. I love looking at cars, and investigating them, but absolutely HATE haggling and the actual car buying part. Sitting and waiting forever, going back and forth. Then when you are done, you have to wait for the vehicle to be cleaned and gassed...ugh. Did I say I HATE car buying? So this time, I done the whole deal with Sam through text messaging! A first for me. Whenever I asked for something, Sam replied. Sam's manager, and Finance closer- Mitch Feraco made a great team. And he had the van ready so when we got there, we signed and drove away! So, if you find a vehicle at the Hardy Superstore, or need someone to help you find one, call Sam Rangel- you wont regret it. Tell Sam I sent you, he will take great care of you!

Manny diagnosed the issue others missed. Because of him, my car is running like new again. Thank you, Manny!

Ryan Doom helped my husband and I pick our used vehicle out. He was not like most salesman we have met. He is extremely knowledgeable, polite, and professional. I advise you to go to this dealership and pick out any GM vehicle. One of the best dealerships my husband and I have been too!

Was in town for my sons lacrosse tournament when our 2022 Equinox broke down. Limped it over to your dealership at 7:30 in the morning to hopefully get an idea what was wrong. I was not expecting any miracles especially without a appointment as a matter of fact I figured I would be stuck there a few days until they could get to it. GET THIS...Bryon Steinke(employee of the month) greeted me and listened to my problem even though he was backed up with customers as far as the eye could see. Took my car and said lets see what we can do. Had me out of there in less than an hour, WAIT...it gets better. He called me Monday morning to see if me and my family got home safely!!!! Who is this guy and where did you find him because there is nobody in customer service like him any more!!! Can't say "thank you" enough times for what he did for us, that is a great employee you have there and you are a great dealership!!

Multiple options available, in their lot of vehicles, they treated me very well when I contacted them, they earned a positive rating from me

Customer service is top tier at ALM kennesaw they are so understanding and patient I would highly recommend to anyone in need

It seems pertinent to share my point of view regarding them, saying that this a particular dealer has excellent customer service, a dedicated staff, and a fast system to serve you

The few minutes that I spent with the dealership was very good and it would be better if I could see them in person and look over their inventory I know that they have a vehicle that will fill my needs

Customer Service was amazing and I will return. Very professional staff and kept you informed of the progress of your vehicle.

I really appreciated how upfront and honest Esthephany was. No games, no gimmicks—just straight answers and a smooth process from start to finish. Highly recommend!

I was completely satisfied with my new service advisor. His name is Melvin Thomas 3.

Kim Nichols rocks, and Sean is also excellent. I ternrt ad, we have emailed and spoken, but not too much!!! Waiting to hear if I'll be able to upgrade. They str excellent sp far!

They are simply Magnificent, very good customer service, when it comes to used cars, here is one of the places where to see and choose purchase options I have felt more confident with the service

I have purchased a number of vehicles from John Thornton Chevrolet and one from John Thornton Cadillac/GMC and have had great experiences in every case. They are the only dealership I use for service for my Georgia based cars.

I drive 30 minutes from my location to service my 2007 Honda Civic at this dealership because the customer service here is far superior to the Honda location just 10 minutes away. Today, I was assisted by David Parks, who was outstanding. He was patient, personable, and made sure my car received the attention it needed. He also took the time to explain everything in detail, which I greatly appreciated. The manager here Ronnie Butler is always welcoming!

It’s rare to find someone in sales who you feel you can truly trust, but Esthephany is exactly that. They were professional, kind, and made me feel confident in my purchase. I’ll definitely be back!

Manny always greets me with a smile and remembers my name. That personal touch makes all the difference!

I had a lot of questions and Esthephany took the time to answer every single one. Their knowledge and patience really stood out, and I left with the perfect car for me.

Robert Williamson is the greatest salesman. This is the second vehicle I have purchased from him at this dealership. He knew I was kinda picky but he didn’t stop until he got me into the car I wanted and a good monthly payment. I highly recommend this place. They take the time to work with you and your situation.