New and used 2025 Chevrolet Suburban for sale near New Windsor, MD

Excellent customer service. Maintenance/service was completed quickly and professionally. Customer service representative was outstanding and knowledgeable . Tracked the service process and reported the status. I will return for future services.

OK, so I have owned 2 previous suburbans (2002 & 2013), so the 25 is an amazing upgrade to both of these! First of all, we do a lot of highway miles and the ride is simply amazing! It rides more like a luxury sedan than a truck. Since this is our primary vacation vehicle, we were careful to order 18 inch wheels, as they have a much smoother ride versus the larger ones. I also love all of the new cameras, which is a big help in tight situations. Also, the adaptive cruise control and lane assist make long road trips easier and safer as well. I also love the new exterior design features, particularly the front grill and the aerodynamic wings on either side of the rear window. I'm a bit surprised that those small design features have really updated and enhanced the look so much. The only real disappointment, so far, is the owners manual was really poorly done. Information is difficult to find, nonexistent and they even neglected to put in the required scheduled maintenance requirements (what were they thinking?). Overall, our first impressions on this vehicle have been superb and I would definitely recommend it to others who need a large family/vacation vehicle!

Our sales person was very helpful and a hard worker.i would buy another car from this dealer. All of the employees were very helpful.

Love this vehicle. Adaptive cruise is great on trips, the adaptive air ride suspension is incredible. Fit and finish is great. The 6.2L has great performance. Seats are firm and very comfortable. The 10 speed trans handles the power well and is very smooth.

I had the best experience ever when buying a car! Erik went over everything and had me on the road!! Everyone very friendly !

Overall, we had a great experience. We started our process late last year by first meeting with Bingle, our sales rep. Due to production delays, Bingle laid out the timeline and let us know what to expect. A couple months later we came back and placed our order for a 2023 Suburban. Bingle kept us updated with possible matches that would come in to the dealership and/or the next steps in the process. A couple weeks ago, Bingle let us know that our Suburban had arrived on the lot. We went in and completed the sale seamlessly. Everyone we encountered was pleasant, informative, patient, and very easy to work with. Mario (sales manager) and John (Finance) worked out a great deal for us that satisfied our needs. This has been one of the best vehicle buying experiences we have had.

Customer service is always great at Criswell. They are communicative and knowledgeable. I would highly recommend them to anyone who needs their GM vehicle serviced or repaired!

Repair was completed when promised. Service Mgr went over the bill with me. Repair was professionally performed. Thought the bill was reasonable based on the repairs made.

Service manager Jody is top notch he is attentive and makes sure we understand the work to be done and the cost. He is always upbeat.

I felt I received a great deal. I was treated fairly and with respect. The buying process went very smooth.They worked with me and everything was explained.

Ourismon made my buying experience easy. Maria was knowledgeable and made the buying process smooth. Ourismon did a great job, and Maria is a great asset to the team!

Sharee at Ourisman Chevy on security blvd. In Baltimore serviced my vehicle. I believe she goes above and beyond, she lessons and has patience and that means a lot.

I get my vehicles serviced there and they are prompt and accommodating. The waiting room is comfortable and they offer some beverages and snacks. So the best service experience. Charlie is the best, he keeps you informed throughout the process via text.

My experience was excellent! The Service Advisor, Sahray Jones kept me informed of the progress of the repair of my vehicle. She made all the necessary follow-ups required to get the work completed. I would recommend Ouirsman Chevrolet to others for their vehicle service needs!

I have never been disappointed for over seventeen years for coming to this particular dealership. The name may have change and some individuals have left. But the quality of customer services still expectational in my personal opinion.

Bryan DeCarlo service advisor in service was exceptional, since the moment I left my car for service and with all my concerns with warranty issues. He explained to me every step of the way, he called me every day to give me updates. I am beyond thankful I went I and had him as my advisor he told me what was needed after and felt no pressure. I am 100% happy with the service I received and from the team also working with him. He was really professional and polite and really smart at what his job is. I could keep going in bragging of the service I received. Hopefully people think same as me. Trust me I have had enough ther advisors and not even close to this kind of service.

I was having engine misfires with my 2011 Chevy Cruze and brought it to Ourisman Chevrolet. Donovan Hill, my service advisor, clearly explained the issues, the resolution, and the costs upfront. The team had everything fixed (and even washed my car) in under 3 hours. Excellent service!