New and used 2025 Chevrolet Traverse for sale near Durhamville, NY

The service department has been fantastic. I bought my car in 2009 and have never had any complaints or concerns. Any correspondence and work performed on my vehicle has been professional and completed in a timely manner.

One of the best experiences buying a car! No pressure, easy going vibe. Leo made the whole experience painless. Very knowledgable, quick and efficient. Highly recommend buying a vehicle from Leo.

I purchased a New 2014 Chevy Silverado through Den Kelly GMC. The buying experience was pleasureable. When returning for service I did not experience any high pressure sales tactics or upselling you see from other dealerships.

A deceptively large vehicle. Great third row legroom when needed, even for adults. The vehicle is full of technology, particularly on the top model that I am lucky enough to have. The large four cylinder turbo engine is plenty powerful enough for any trips.

Ashley and the service team effectively communicated throughout the process and the job was well done. I always bring my Tahoe back for service and am consistently satisfied with the service.

Great customer service. Faster service with available appointments including Saturday. Nice setting area. Everyone is friendly and ready to answer all your questions. Definitely I'm recommending this place to all my friends

From start to finish, my experience at West Herr Chevrolet was outstanding. Everyone I interacted with was friendly, professional, and focused on respecting my time. Steven in particular went above and beyond. He took my list of demands ? from ordering a custom-built 2026 Chevy Blazer EV SS, to staying within the EV tax credit window, to timing delivery so I wouldn?t have to make payments earlier than planned ? and made it all happen seamlessly. He knew I had a preapproval and still beat it with class, while getting me every discount possible. He was available around the clock, patient with my endless questions, and genuinely dedicated to making the process stress-free. The entire team worked together like a well-oiled machine. Carlos stepped in to share his personal EV experience, which helped me weigh the pros and cons as a military member who won?t be in Syracuse forever. Ethan closed things out by walking me through the EV basics in plain English, making sure I left confident and informed. And Dan, the financing manager, impressed me with his honesty ? he explained the pros and cons clearly, without pushing extras I didn?t need, so I could make an informed decision. Compared to previous Chevy purchases at other dealerships, this was night and day. Everything was fast, transparent, and done with genuine care. They even followed up the next week to check in. The synergy, professionalism, and humanity they showed made me feel like more than just a customer. I?ll be back in the future, and I?d recommend West Herr Chevrolet ? and especially Steve and his team ? to anyone looking for a Chevy. They set the standard for how a dealership should treat people.

I had one of the most fantastic car- buying experiences at West Herr !!!! All because of my salesman Ray, his sales team and management. The environment was so fun and relax!! They worked hard every step of the way and took the time to listen to me with my wants & needs. They definitely tried their hardest to get me in a vehicle for the price point. I could afford but also having everything I needed and wanted. They even picked out my vehicle, before I even looked at any. I love it so much! I never would have thought I would have a red vehicle, but I do and Love it!! We really did have a blast going there, I did not feel like I was just another sale there. I felt like we were all friends. But also having professionalism, patience, and knowledge of the vehicle(s). I am just so happy with my purchase especially with having a stress-free process.  Thank you so much ! Kudos to Ray and the team!! I'll be back and I'll be sure to spread the word!! They work with many different dealerships, to help with your car buying experience! So not just Chevys !!!

Aiden from Mitsubishi is the right person for the job. Our transaction has never been easier and faster hes great and im grateful thank you🙏

Amazing Dealership! Thomas Quinn is my Hero! I live in Dallas and the dealership is in Cicero, NY. But they made my experience so good I never was worried about not being there for the purchase.

Had roadside assistance bring car in for what I assumed was a warranty related issue since the car has only 12k miles but it ended up being a damaged radiator. Cam was incredibly helpful in setting me up with a rental for the night and the service tech who started the repair late Thursday came in on his day off to finish the repair. I wasn?t thrilled with such a bill on a relatively new car, but Cam?s exemplary service resulted in a great service experience.

Good Experience Great Job by Derek Muller- Parts Manager at Dodge, Jeep, and Ram Dealership. He personally contacted another repair shop and then ordered the parts needed to repair our vehicle. He took the added time to help us out.