New and used 2026 Chevrolet Traverse for sale near Smyrna, GA

Customer Service was amazing and I will return. Very professional staff and kept you informed of the progress of your vehicle.

Hi ! I am satisfied with the service that Juan Leal provided to me,He explained to me everything, I need to know, Than you so much!.

Was in town for my sons lacrosse tournament when our 2022 Equinox broke down. Limped it over to your dealership at 7:30 in the morning to hopefully get an idea what was wrong. I was not expecting any miracles especially without a appointment as a matter of fact I figured I would be stuck there a few days until they could get to it. GET THIS...Bryon Steinke(employee of the month) greeted me and listened to my problem even though he was backed up with customers as far as the eye could see. Took my car and said lets see what we can do. Had me out of there in less than an hour, WAIT...it gets better. He called me Monday morning to see if me and my family got home safely!!!! Who is this guy and where did you find him because there is nobody in customer service like him any more!!! Can't say "thank you" enough times for what he did for us, that is a great employee you have there and you are a great dealership!!

I have purchased a number of vehicles from John Thornton Chevrolet and one from John Thornton Cadillac/GMC and have had great experiences in every case. They are the only dealership I use for service for my Georgia based cars.

My salesperson was amazing! Carson was kind and respectful and did not try to sell me on something I didn’t want. He was not pushy and let me take the lead

Every one was pleasant but the truck I was interested in was sold. I looked around at some cars and trucks and left

Graham my service advisor was very helpful . I also was able to speak with Shakeana Burton the customer Service manager she was very helpful as well . If it wouldn’t have been for TJ from CDJR I wouldn’t have meet them thanks again would recommend Rick Hendricks To anyone . Great delarership

I purchased a 2025 Chevy Equinox a few weeks ago. The process from the beginning to the end was fun. Yep, I said fun. I felt no pressure. Kam understood what I wanted and showed me two vehicles. I was given VIP treatment! Kam even answered my wacky questions. Every step was explained prior to seeing William. Sitting in William's office was fun too. I was a little nervous but he made the process fun too! My husband was happy too!

My experience was with the collision department. From start to finish, Jacqueline was very kind, loving, and helpful. She made sure I was knowledgeable of everything and that I was set up for success. She help make things so much easier for this process along with the other employees that assisted. Everyone was very helpful. The turnaround time was quick and a shocker! Thanks Terry Cullen!

GRAHAM he’s helpfull amazing service and gentle with me he did good and fast

Todo estuvo muy bien y muy f�cil la compra Geovanny realmente nos ayud� mucho

Great experience with the Jim Ellis team. Friendly and helpful, resulting in one of the best car buying experiences I have ever had.

Good service at this location and friendly personnel Jermain and Service manager Shakeana . They were a great help . I would recommend this dealership

Vladimir was excellent, he was very professional and kept me informed of the progress. The mechanic did a great job and even provided a video. They fixed the issue very quickly and it was one of the best dealership experiences I've ever had! Five stars to Vladimir and crew!

Nicolas, our service advisor, kept us up to date during the entire repair process and even sent us a video when the car was being inspected. He was great! We had to have new valve lifters and a new motor mount so the work on our car was pretty extensive. The work seems to have been done well, time will tell. Overall, we?re very happy with the Jim Ellis service department.

A smiling face met us at the front door and that set the tone for the rest of our visit. Everyone we encountered was patient, helpful, and genuinely nice. Great experience.

Shakeana the young lady on the floor did an amazing job . Her and Mr Fernando , he’s funny .Ashtan was also so professional over the phone. I also enjoyed Kim

Shakeana, Graham, were great . They did a great job . I will always come back to RICK HENDRICKS CHEVROLET DULUTH

Grant, Cody and Jeremiah were great. Years ago I had a horrible experience at this dealership but todays experience was awesome. They each took very good care of me and made my buying experience memorable. With this team I would purchase from them again.