New and used 2026 Chevrolet Trax ACTIV for sale near Silver Spring, MD

Excellent as expressed. Mr. Donovan was my advisor and he conducted himself in a manner that was extremely impressive. He was extremely knowledgeable and professional. He is a front man for this company and he represented himself very well. I appreciate this type service and will continue to return and will share my experience with colleagues.

Even though I haven't had for very long, I love my car! It drives like a dream and it looks marvelous! Not to mention that it's my favorite color RED!!

Excellent!!! Everyone was polite, courteous & customer service was superb. Overall the buying process went smoothly. Definitely would recommend the dealership to others & Definitely would come back.

We received outstanding customer service from Luis Arredondo when buying a 2023 Chevy Bolt, which I am very content with and enjoy driving. The price was reasonable. Luis was always responsive to our inquiries and focused on our needs. I also really appreciate their Sunday sales hours. Service was great in reprinting the key.

Mr.Bickers & The team at AutoNation Chevy Laurel made my purchasing process very easy. I will return for future purchases. I've referred them to family and friends.

My experience was excellent! The Service Advisor, Sahray Jones kept me informed of the progress of the repair of my vehicle. She made all the necessary follow-ups required to get the work completed. I would recommend Ouirsman Chevrolet to others for their vehicle service needs!

I have never been disappointed for over seventeen years for coming to this particular dealership. The name may have change and some individuals have left. But the quality of customer services still expectational in my personal opinion.

I was having engine misfires with my 2011 Chevy Cruze and brought it to Ourisman Chevrolet. Donovan Hill, my service advisor, clearly explained the issues, the resolution, and the costs upfront. The team had everything fixed (and even washed my car) in under 3 hours. Excellent service!

Staff were professional and about their work. Whenever I called to check on my vehicle, person I talked with was polite and willing to assist me. Repair was done when promised and it was a good job.

The visit for service was uneventful. I waited, informed of what was needed & when it would be ready. Had a cup of tea, finished emails and then my car was ready.

Friendly & exclent service, The service advisor was great and knowledgeable.time wise was right under the 1.5 as the told me upon arrival to the dealer.

The customer service was awesome. Very responsive and they know these vehicles. I will continue to bring my car here to be serviced. Thank you.

This was hands down the best car-buying experience I’ve had in all my years. I’ve purchased vehicles from Mercedes, BMW, Acura, Jeep — you name it — and none of them came close to the level of professionalism, honesty, and hospitality I received at Koons GMC in Vienna, VA. The deal they offered was so incredible that I traveled all the way from New Jersey by Amtrak to Virginia. I’ll admit, I was skeptical at first because many dealerships pull bait-and-switch tactics. But not here. Saleam (Sales), Sait (Sales Manager), and Isabella (Finance) all confirmed the deal ahead of time and honored exactly what was promised. When I arrived just after opening at 9 AM, Sales was still in a meeting, but I was greeted respectfully right at the door. Saleam was paged, and the process began immediately. She welcomed me warmly, gave me a brief tour of the dealership—including the much-needed coffee lounge—and handled all the paperwork, insurance details, and my Costco rebate flawlessly. Sales Manager Sait was exceptional. He thanked me personally for my business — something I’ve never experienced from a sales manager at any dealership in the past. He even told me to call him anytime if I had questions or concerns. That level of care is rare. My experience was elevated even further by Finance Manager Isabella. Her energy was absolutely to the moon. She helped close the best deal I could find anywhere in the NY/NJ/CT tri-state area and the entire DMV region. She offered an unbeatable protection package at a discount, covering dents and mileage, and explained everything clearly and thoroughly. She also respected my time, wrapping up the paperwork quickly since she knew I had a four-hour trip back home. I cannot recommend this dealership enough. If you’re reading this review, do yourself a favor and consider Koons GMC in Vienna. I would happily send any of my friends, family, or colleagues here. They’ve earned a lifelong customer.

Great service Dina provides exceptional customer service.Her feedback is second to none.I enjoyed work with her in the future,other can learn from her . The service manager also was great.

Purchased my first vehicle and the service was amazing. Sure it took a while, but that comes with buying a car. I had the pleasure to work with Reggie Wilkinson who has been working with Ourisman for 15+ years. Reggie knows everything, and the best way to expedite and complete a transaction. He is also very funny and lovely to chat with. Thank you, Ourisman team.

Atmosphere was pleasant and all of the personnel was kind and professional. Especially my salesman Earl Jones He made the whole process so easy. The other salesmen were very kind also. Koons is the way to go when buying a vehicle.

My experience every time I come to the Chevrolet service department is alway's top notch. You are greeted with a smile and how can I help you.

Josh was great and made the whole buying process run smoothly. He was very knowledgeable and even set me up with the my Chevy app which is very convenient.

Treated very well throughout the process . Sales person very nice understanding my all my needs Sales manager very nice . Nice showroom plenty of cars SUVs to choose from

Shaky experience. Very slow response and lack of communication from my service rep, but the service manager ensured that it was a pleasant experience. All of the employees were pleasant and professional.