New and used 2026 Chevrolet Trax ACTIV for sale near Wheaton, MD

Friendly & exclent service, The service advisor was great and knowledgeable.time wise was right under the 1.5 as the told me upon arrival to the dealer.

Made the whole process as quick & easy as possible. We live 2hrs away from dealer location & I had been exhaustively car searching & kept going back to a specific vehicle at Auto Nation. The deal felt too good to pass up. I work full time & have small children, so I am not the best at communicating especially over the phone. They were patient with me communicating with me over text & always responded quickly. I did shop around for financing options but with a quick online form & a super brief phone call, they took care of my financing at a good rate.. maybe not the best, but frankly the convenience of it all was worth it. We last minute headed to the dealer (with our small kids) late afternoon & did not arrive until a little after 6pm (they closed at 7pm). The vehicle was pulled up front & ready to test drive, instantly loved it. I never felt rushed even though we ended up being there until after they closed. The physical location was very clean, my kids made themselves right at home. Everyone we had interactions with was very friendly & helpful. They made things at quick as possible, we sealed the deal & off we went!

Scott was awesome to work with. Very knowledgable and help full without being pushy. The dealership had a great selection of SUV's, so we had plenty to choose from and we are very happy with our selection as well as the whole process from sales to finance. All a great experience and that doesn't seem to happy often anymore.

I have never been disappointed for over seventeen years for coming to this particular dealership. The name may have change and some individuals have left. But the quality of customer services still expectational in my personal opinion.

I appreciate the excellent work and the communication throughout the entire process of my repairs.

This was hands down the best car-buying experience I’ve had in all my years. I’ve purchased vehicles from Mercedes, BMW, Acura, Jeep — you name it — and none of them came close to the level of professionalism, honesty, and hospitality I received at Koons GMC in Vienna, VA. The deal they offered was so incredible that I traveled all the way from New Jersey by Amtrak to Virginia. I’ll admit, I was skeptical at first because many dealerships pull bait-and-switch tactics. But not here. Saleam (Sales), Sait (Sales Manager), and Isabella (Finance) all confirmed the deal ahead of time and honored exactly what was promised. When I arrived just after opening at 9 AM, Sales was still in a meeting, but I was greeted respectfully right at the door. Saleam was paged, and the process began immediately. She welcomed me warmly, gave me a brief tour of the dealership—including the much-needed coffee lounge—and handled all the paperwork, insurance details, and my Costco rebate flawlessly. Sales Manager Sait was exceptional. He thanked me personally for my business — something I’ve never experienced from a sales manager at any dealership in the past. He even told me to call him anytime if I had questions or concerns. That level of care is rare. My experience was elevated even further by Finance Manager Isabella. Her energy was absolutely to the moon. She helped close the best deal I could find anywhere in the NY/NJ/CT tri-state area and the entire DMV region. She offered an unbeatable protection package at a discount, covering dents and mileage, and explained everything clearly and thoroughly. She also respected my time, wrapping up the paperwork quickly since she knew I had a four-hour trip back home. I cannot recommend this dealership enough. If you’re reading this review, do yourself a favor and consider Koons GMC in Vienna. I would happily send any of my friends, family, or colleagues here. They’ve earned a lifelong customer.

I was having engine misfires with my 2011 Chevy Cruze and brought it to Ourisman Chevrolet. Donovan Hill, my service advisor, clearly explained the issues, the resolution, and the costs upfront. The team had everything fixed (and even washed my car) in under 3 hours. Excellent service!

I came to this location for routine service because the location is convenient for me. Rashawn did the service on my Equinox. He was very professional, friendly and communicative.

Good experience. No issues with the service. Obviously the cost for repairs could be cheaper but the service is good. At least I'm able to know what is wrong with my vehicle and make a decision on what I want done.

Equinox was in for repair from accident. Repairs were expertly done. The color was matched totally. Had to make numerous calls for updates since I never received a call until SUV was ready

Great online experience but I receive too many duplicate emails. Online rep, sales rep and another sales rep. Multiple emails, BUT I prefer that over little email.

The only chevy dealer I ever delt with and will use. Quality service, friendly, and i never had an issue with repairs. Repairs are timely.

Atmosphere was pleasant and all of the personnel was kind and professional. Especially my salesman Earl Jones He made the whole process so easy. The other salesmen were very kind also. Koons is the way to go when buying a vehicle.

Great sales representative he was patient and explained the car features. A lot to learn. Financing could have given me better deal financing. Not much personality in that department .

Very quick and easy process, everyone was friendly knowledgable and helpful. Good change from what you typically expect from dealerships. I?ll be back for my next vehicle.

I have not been to this location in many years. I was so pleased with the level of service. The gentleman that assisted me was very helpful and explained the process of the repairs for my car. He also helped me with a rental car. I was not feeling well and exhausted but he made the process very easy and he was patient with my many questions.

Nice and easy. Very professional and got the works done on time. The service advisor Adam done a perfect and professional job!!! The entire experience was very enjoyable.

I do not have a review. your finance person was interested in giving us a higher interest rate. may be they make more money as such

I recieved EXCELLENT service from Mike Furman!!! He was honest and didn't even take a deposit until he had the allocation and ordered my 2026 Corvette Z06. He set me up with courtesy delivery in Colorado and made everything as easy as possible for me. His sales managers Bobby Linthicum, and Jason Witte were also helpful and available to answer all my questions every step of the way. Wyman Chow was exceptional as well coordinating the signing via FedEx and setting me up with my extended service warranties and making my purchase via wire. Criswell has an exceptional team and I will definitely refer you to anyone looking to purchase a corvette!!!

Took awhile for part to come in especially during Christmas I finally got my cat back the Friday after Christmas, running well now but was expensive