I was not sure what kind of car i wanted but i Knew i...
by dalepwilliams from DealerRater.com
July 2, 2018
I was not sure what kind of car i wanted but i Knew i needed a van. Juan took the time to go through each one and show me features that i may like or dislike. For an old timer like me, it sure was great to see a nice young man take the time to help me out. I've been buying at Go for years now and the way I get treated there I sure will be back.
Having more trouble with the car than expected. I feel that I paid too much for the car to realize the problems I have experienced with ownership. Every time, I get my car serviced, technicians inflate my tires to 32psi. My car requires 35psi according to the label in the door. I have expressed this issue twice to maintenance, but unless I remind them they fill the car to 32psi. Nothing personal to the dealership or it's personnel, but I am really dissatisfied with the vehicle and the customer service I have received. My mother always said, "if you can't say something nice, don't say anything". This advice has not been working for me concerning this vehicle and the dealership. Usually, I do not respond or give excellent marks on these surveys, but my experience with this vehicle and dealership is absolutely frustrating. I have been a faithful GM customer for my last 5 new vehicle purchases. I am afraid, I will start considering foreign cars in future vehicle purchase decisions and would get rid of the XTS tomorrow if I could without further loss.
I shopped 3 dealerships and got the best deal with Bill. Fred , Blake and Bill worked past the dealership hours and made sure we were happy with their offer. Long story short my next vehicle will be bought at Bill Carone. Thanks Bill, Fred and Blake.
We go to Bill Carone Chevrolet because be like to trade with Gerald Cooper as a sales person. He is very kind and patient with us no matter how many questions we ask or how long it takes.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.