Used 2018 Chrysler Pacifica for sale near Venice, IL

They did it again exceeded expectations and I set a high bar will be back soon

I bought my van new. It has 150k mikes and I have only had very minor issues with it. It has been a reliable source of transportation for me as I drive long distances several times a year. I particularly love the way the seats go into the floor. I have hauled so much stuff. I love my van.

Jeff Reed provided great service. He is attentive to what we want to know and goes the extra step to make sure he provides that. All the people we spoke to were professional and friendly.

I leased a new Pacifica Limited S in 2018 and when the lease expired after three years I bought it and drove it for three more years. I liked it so much that I just leased a new 2025 that is very similar to the 2018. The 2018 was extremely dependable and served us well for transporting my boys (grandsons), other family and friends, kayaks, bikes, skis, and numerous trips to Goodwill Industries. It never needed any significant mechanical repairs and it never left us at the side of the road in the nearly 90,000 miles we had it.

Only negative I could say about the company and it isn?t really a negative is that they don?t accept my vehicle warranty and other dealerships do and it has been proven to pay out on claims. Other than that the service they offer is great

bought 2018 Pacifica in January 2019. lowest base model they had. no power doors or power folding seats (manual so nothing to break later). was disappointed in navigation option (looked like it was included, but was not). we ended up using android auto and that works ok so not a big deal. love the power. 3.6 liter engine gets us onto freeway with 7 people and luggage very quickly and easily. auto engine off at stops is great gas saving feature along with 9 speed auto transmission. no issues with transmission after 5 years of usage. plenty of space for storage. 2018 model complaint. no auto headlight on/off. Really Chrysler? that should have been a no brainer default in this day and age. Purchase price was $40,000 for the base model. (I always like to know what people paid for the car :)

My experience was outstanding with Mathis Motors and their sales team. The salesman Jacob was incredibly responsive and knowledgeable. He responded nearly immediately and was able to work the deal in the moment. We were able to set it all up in 30 minutes or less. The SUV is exactly as described and was cleaner than any used vehicle and most new vehicles I’ve ever bought. I appreciate all they did. I would and will give them my business again.

This vehicle is perfect for what my family needs right now. Both my kids (5 & 2) can climb into it unassisted (any mom knows, giving the kids any level of independence is great). Both rows of seats stow into the floor. We have the back row stowed to give us lots of cargo room for the stroller, diaper bag, scooter, karate bag, etc etc etc. Love the automatic doors on both sides... a nice upgrade from when I was a kid and it was a manual slider only on one side! Our one downside, but it's a big one... the media center in this car was a total after thought. It does not connect as expected to my iphone, and the AppleCarPlay seems to open a secondary window (it's not native to the car like the Ford Sync). So far, I have not gotten the phone to connect correctly via bluetooth - I have to plug in. The audio varies wildly - I have to turn the volume up almost all the way to hear someone on the phone, but when the radio kicks on, the whole car vibrates. I can't turn the audio off without turning off the ENTIRE screen. There is no native GPS to the car that I can tell, which isn't a huge downside since we have our phones, but was definitely surprising to see. All in all, this is the car we need right now as a young family with a lot of stuff to cart around. It has a lot of family friendly features that I 100% appreciate. I imagine that the newer models have better media integration with the iPhone.

This is the perfect cross between a van and a luxury vehicle. Plenty of room inside for anything you want to do. The engine is so smooth and powerful, you have to watch for creeping on the speedometer. We have owned Chryslers for over 30yrs and this is one of their best.

When I purchased my dream car Genesis GV70 from this dealership I noticed how well kept the service area was. I only take my car here for service because it is professional, clean, organized and the staff is amazing. They do great work and often have you in and out in less time than expected. Josh and Brad have been so helpful. Their knowledge and experience is much appreciated.

It was amazing. The salesman understood my needs and wants and financial situation and found me the perfect car

Exceptional experience very good price Brian Ries is a excellent salesman had vehicle equipped exactly what were looking for

Taking a 12-year-old CTS Sport Wagon to a Cadilllac dealership for service tends to make one brace oneself for the onslaught of potential sales pitch that naturally occurs when an older model comes in for service and the dealership is in the business of selling brand new ones. To my pleasant surprise the approach was quite the opposite and Terry, along with members of the sales staff, all seemed genuinely happy to provide service work without the sales pitch. The work was completed quickly and the car remains the reliable and fun-to-drive car that has been a testament to the make's time-honored claim as "Standard of the World". Even when I mentioned that a new Cadillac might be in the cards someday, the staff was happy to know they were helping keep one of the most iconic models that Cadillac has produced in recent years on the road. Thank you, Terry and the staff who worked diligently to get my car repaired and back to me well within the time frame that had been promised.

Paige W. In the AUFFENBERG Service Department does an excellent job. She’s friendly, knowledgeable, and efficient. She is a true asset to AUFFENBERG.

Everyone has been very conscientious and courteous checking back with me to determine what I want and if I was aware of the age of the vehicle. They also informed me that their service department wanted to work on some issues with the car and that they would let me know what they did and what work they believe still needs to be completed.

After intense negotiations we reached a deal that I feel was a descent deal of course I would have liked to have gotten more for my car and given less for theirs along with a few more concessions from them but overall I think things worked out pretty good.

Exceptional service from my initial internet inquiry to our in person appointment at the dealership. Our sales representative had the car all ready available and warming upon our arrival. Will definitely make the 4 hour trip again.