Used 2021 Chrysler Pacifica for sale near Arlington Heights, IL

Visited Raymond Chevrolet on 10/10/25 after texting with Blake. When I arrived I was greeted immediately by Drew and he seemed to immediately know exactly why I was there. Pulled the car around that I wanted to look at and off we went on a test drive. Drew had more of a consultative approach rather than a high pressure approach which was definitely appreciated. The car drove great, yet my hopes weren’t high due to the fact that I have bad credit because of some stupid mistakes I made when I was young and haven’t spent the time/effort to repair yet. After a quick discussion with Drew upon our arrival back at the dealership, Jerry, the Used Car General Manager, came over to sit with me and he answered every single question I had written down (and there were around 15 of them!). At this point, they already knew my credit situation since I made them aware pretty early on. Instead of just going through the motions, EVERY single employee at Raymond Chevrolet took the time to make sure my questions were answered and ensure I had a great experience and I never felt less than or judged because of my credit situation. After Jerry answered all my questions, I wanted the car! I had previously been denied for an auto loan through a local credit union (even with offering a higher down payment than I did at the dealership). It didn’t take long at all and after a very short wait Jerry came over and approached me with his thumbs up, “we got you approved.” I was literally shocked….Sure, I didn’t get the best interest rate possible, but with my credit, simply getting an approval at all was amazing. At this time it was around 9:30 PM and the dealership closes at 9:00 PM. If there was an employee that was needed to make this happen for me that night, they hung tight and worked late to make sure I was taken care of. I want to give a special shout out to Janelle, the Customer Experience Manager. Janelle walked me through some very important Tesla specific topics and was very patient with me. The entire time I felt like I was being HELPED, not SOLD. Any “add-ons” were throughly explained and literally each one made sense with my situation (kids, first time Tesla owner, Chicago winters, etc.)… They offered me what I really needed, not just what they could make extra money on. Janelle made sure that I was clear on everything and then I wrapped up the process with the Sales Manager Cooper. Cooper made the signing process extremely easy and went above and beyond to make sure that what needed to get done, got done that night regardless of the time or any obstacles we encountered. At this point, I was extremely happy with my experience & it was time to head out at which time Jerry (manager) and Drew (sales person) escorted me from Antioch to Pleasant Prairie just so that I could take the vehicle home THAT NIGHT. Keep in mind, by the time we arrived in Pleasant Prairie, WI, it was at least 1:30 AM. My plan was to check out a vehicle so that I could then go look for a co-signor because I didn’t think I stood a chance of getting an approval; however, the folks at Raymond Chevrolet made it possible for me to make ONE trip to the dealership, purchase the vehicle ai wanted AND take it home that same day… All while going above an beyond to make sure that I was taken care of and having a great experience which I 100% did. IF YOU ARE AFRAID THAT YOUR CREDIT WILL PREVENT YOU FROM BUYING A CAR FROM A DEALERSHIP, I URGE YOU TO VISIT MY NEW FRIENDS AT RAYMOND CHEVROLET AND JUST GIVE THEM A CHANCE TO DO WHAT MANY PLACES JUST AREN’T ABLE TO - ON MANY DIFFERENT LEVELS (non-judgement environment, friendly and extremely helpful staff and even the ability to obtain an approval for financing for someone with POOR credit). Every aspect of the experience was on point and I highly recommend visiting Raymond Chevrolet if you’re in the market for a new vehicle and you want to avoid the high pressure sales tactics that we see too often at dealerships! Thanks for everything, guys!

We wanted another dodge Durango, until we drove a Pacifica, we love it and would recommend to anyone, it handles better than our Mercedes or jaguar

Professionals! We are happy with the experience. Team explained to us everything, answered all questions that we had. We didn’t feel pushed. We love our Mazda!

We got the new 2021 Pinnacle edition. Most dealers/sales persons did NOT know the second row of seats were not stow n go. Most of them also really did not know how to install/work with CarPlay. We had to figure out most of the stuff ourselves because they couldn’t. You tube really helped!

A little more than we needed, but it has everything we need and then some. It should be comfortable when taking long trips. Like the SiriusXM radio.

Best experience ever in buying a new car best salesmen Ernie and best finance manager Tom They made is so easy and fast and no run around

The 2021 Chrysler Pacifica Limited is an amazing automobile. My wife loves it, and I find it to be more comfortable than the past three Cadillacs we have owned. It has so many features that I could never recall all of them accurately. LOTS of bells and whistles and conveniences are readily apparent while driving and/or riding! Highly recommend.

Issac was the best i enjoy working with him, the place was clean and neat, and everyone was amazing and fast my car was done faster than they said it would be.

We've had the Van for a little over a month and I've loved every minute of it it's easy to move around a big family everyone is comfortable great on gas and it's so safe That my insurance actually went down almost $50

Dion was a Really good person! Very professional and efficient, next time I will buy a car with him! Nice dealer everything wast fast and clear!

Sebastian was amazing and so friendly to talk to, we visited a few other dealerships and came across this one , we met a few nice people while there but me and my husband wanted to see the whole lot ourselves , I guess you can say old fashion since we can look online to look into the vehicle instead. While looking at the pre-owned vehicle we came across Sebastian, he was so nice and welcoming and it being it 1st time buying a vehicle we looked into what we were looking for and he gave us some advice into what to look out for as well as what vehicles are long lasting and showed us our options. My husband was very happy with his honestly as well as his tending to us especially with my daughter with his help we were able to find a great family car that meet all go our needs with more additional features and our price range. My husband and I couldn’t be ever more happier with our new vehicle.

Agnes was beyond amazing!!! She was so personable, helpful, and friendly!!!! We drove almost 3 hours to buy our new Land Rover and we would most definitely return to work with Agnes ANY TIME!!!