2021 Chrysler Pacifica consumer reviews

$36,675–$39,670 MSRP range
side view of 2021 Pacifica Chrysler
75% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.4
  • Interior 4.4
  • Performance 4.2
  • Value 4.0
  • Exterior 4.3
  • Reliability 4.0
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In dash computer is a disaster!

This my 3rd Chrysler Corp minivan. This Pacifica gets poor rating primarily due to needing multiple trips to the dealer for computer issues! Very difficult to use. Sadly dials and switches were eliminated in favor of a nasty computer requiring an engineer to operate! Trip odometer and radio are examples of driver frustrations.. Driver must stop the vehicle to make adjustments formerly made safely with switches while van is in motion.!


Electrical gremlin

This is my third Chrysler minivan in 10 years. Every single van has had electrical issues. Especially the last two with the uconnect program. Have had radios replaced more than once. Electrical gremlin everything just seems to go wrong. This is a brand new van and I am beyond frustrated. We have minivans because our family needs one so when it needs to be serviced and is not reliable, this becomes very aggravating. Drives great. Electrical issues are the huge problem. With my Chrysler town and country and now the last two pacificas. Would have been nice to have our minivan for this Christmas weekend but instead it’s in the driveway and we’re crammed in the other car because it is broken again.


Poor evaluation

Very much like the Pacifica, but the radio system is terrible. The android auto system is terrible. Would not recommend the system. Sometimes works than it doesn't. You get messages with NO explanation of the meaning nor how to manage the system. Switches betweenb audio programs w/o notic. Android Auto system is hit and miss. Like the veh except for the terrible audio system.


Dont Recomend

Uconnect system is awful, Most of the time the Bluetooth system will not work and when it does how long will it last is always on your mind. Transmission is jerkey Had a recall (I forget what it is was) and no dealership had parts or could get it in. ABS warning light comes on periodically Tailgate stopped working and after it was fix it now opens spontaneously. On the good side the ride is quite and smooth, plenty of cargo space. I would never buy a Chrysler product again, all 3 I have had have been problems



We wanted another dodge Durango, until we drove a Pacifica, we love it and would recommend to anyone, it handles better than our Mercedes or jaguar


Mechanically perfect but U Contact a horror story

I have 2000 miles on my new Pacifica ànd love it mechanically. No problems, except the stop - start is a pain. Other than that the U Connect hasn't worked right from the start. It will not recognize my wife's voice at all; if you try to answer an in coming çall by using the steering wheel controls, it will drop the call. The worst part is the dealer has no clue what Is wrong or how to fix it. They tell me there is no technical school to cover the U Connect. There is an opportunty for Chrysler to Improve training. I wish they would train someone to help fix mine.


Chrysler dealers not in the know about new model

We got the new 2021 Pinnacle edition. Most dealers/sales persons did NOT know the second row of seats were not stow n go. Most of them also really did not know how to install/work with CarPlay. We had to figure out most of the stuff ourselves because they couldn’t. You tube really helped!


Just another new vehicle.

A little more than we needed, but it has everything we need and then some. It should be comfortable when taking long trips. Like the SiriusXM radio.


Minivan Nirvana

The 2021 Chrysler Pacifica Limited is an amazing automobile. My wife loves it, and I find it to be more comfortable than the past three Cadillacs we have owned. It has so many features that I could never recall all of them accurately. LOTS of bells and whistles and conveniences are readily apparent while driving and/or riding! Highly recommend.


Safest car I've owned

We've had the Van for a little over a month and I've loved every minute of it it's easy to move around a big family everyone is comfortable great on gas and it's so safe That my insurance actually went down almost $50