New and used 2026 Chrysler Pacifica Limited AWD for sale near West Dundee, IL

Service was great. They got me right in. They were able to do an oil change as well as rotate the tires. I didn't have to wait long.

Wickstrom has been our dealer of choice for years, one of the reasons is the exceptional service we get from Eric Jenson, he has always treated us well whenever we needed a car , new or used

Brought my jeep in with next to no notice, and they were able to detect the problem and fix it by the next morning. Asked about my tire leaking air, and the found the leak and didn’t charge me since they felt bad for not looking before I asked. Great customer service!

The River Front service team took care of me straight away with the express oil change. I was also informed that a recall update was required for my vehicle.

Overall wonderful experience! Rob did a great job assisting me on my search for my very first Jeep wrangler. He made sure that I found exactly what I was looking for and did a fantastic job working with me and explaining all of the features of the car. Rob and Vinnie made for a great experience and smooth process on my first purchase I could not be happier!

I must take the time to express my gratitude because I had the most wonderful experience with purchasing a car at this dealership! Every single person involved in the process was responsive, helpful and very professional. I received a great deal on my Jeep Grand Cherokee Summit Reserve and I couldn't be happier with the purchase. Frank Leonette was the Sales Consultant who assisted me. He was beyond awesome and you must ask for him when you go! He has many years of experience and it really shows! Also, a super thanks to the Finance Director, John Rizdy! He really helped me with receiving a reasonable and comfortable monthly payment. Shout out to Vic and Awad as well for answering all preliminary questions I had prior to coming into the dealership! It was stellar customer service all around and everyone works together efficiently and collectively to get the job done! I definitely recommend this dealership and would indeed purchase here again!

The process was easy. Went to see the car but they were waiting for a part. We liked it right away. When it was finished they called us to test drive. Dan and Dave were terrific no pressure. They gave us a figure and we gave them ours and they did more than we asked for including accessories. John in finance and John the gm were also terrific. I rate this dealership very high.

After purchasing eight jeeps over the years, we have continued to return to the Wickstrom Jeep dealership. We have been extremely lucky to have been able to always work with Eric Jensen as our salesperson. Eric's personality makes it easy to work with him. He is more that happy to answer any questions or find the answer to our questions even after the sale is completed. It's refreshing and reassuring as a buyer to have such a person and dealership who is interested in more that just the sale.

I made a 1 star Review BY ACCIDENT. I was under the assumption that was making the review for the Napleton's Arlington Heights. I have been trying to delete my previous reviews but couldn't. Please let me know if there is a way to delete it. Your dealership is one of the best in the area... for prices and staff. I worked with Tyson and he was really helpful with everything. I decided to wait a little and will be back at your dealership for new Jeep ;)

We were thinking about purchasing a used vehicle we found online. The salesman who helped us, Zak Ullrich was very nice and personable. Zak took the time to explain the differences in warranties when purchasing used vs. new. He explained our financing options and was INCREDIBLY patient as we tried to decide which vehicle made sense for us (that took some time). He was extremely knowledgeable, not only about the cars they sell but about cars in general. We finally decided on a new Durango and were there after the dealership closed for the night. Throughout it all Zak stayed with us through the whole process. We could not have asked for a better salesman - Thank you Zak!

I was impressed by their honesty and straight forward pricing. Sales people don’t work on commission, so not pushy. I was in and out in 2.5 hours with my new car! And the price was exactly what was advertised on cars.com - no added costs once I arrived.

I cannot recommend this dealership enough we had the best experience with Jason! His customer service was 10/10 I will definitely recommend Zeigler and Jason to anyone in the market to buy a car 10/10 recommend we will be back in the future!

Great experience and no pressure from sales team. Working with John Marcus made the purchase of the vehicle and easy process.

This dealership is currently getting renovated inside and it’s beautiful! This is also the first time buying a car that I didn’t feel like I was getting “screwed over” somehow. They were very much on our side and enjoyable to work with.

Just had my 2024 Jeep Grand Cherokee serviced at Castlevand Kim was my service consultant. She was vey helpful, service completed when promised and she covered the services and that my car was washed and ready!

Absolutely incredible. Mo, Lanny, Abraar were all so easy to work with. Even the service director Curt came out to introduce himself. Being that I live in Chicago I will not hesitate to drive out to Schaumburg to be treated like family. Thank you.

Had such a great experience. Lanny and Mo were fantastic. My wife and I live in Chicago and I would not hesitate to drive out to Schaumburg to give Zeigler my business again.

I need a new radio. My oil change is fixed. I need to schedule a long appointment

Another excellent service experience with the dealership’s service staff; in this case, Service Advisor Roland and two porters, Manny and Jose! Roland addressed me immediately at my scheduled service appointment time, the inspectional and other need commenced, and Porters Manny and Jose provided transportation to and from my home during the efficient service of my vehicle (second one purchased through the dealership). Roland and the porters were attentive, professional, and friendly. Roland kept me apprised of the service process. DuPage Chrysler Dodge and Jeep is a winner!

The service experience was very good. I brought my vehicle in for an oil change and a recall. It went well but then a few minor things happened with the electronics. They were quickly fixed except I couldn’t then get the AM stations back on the radio. So the Service Dept ordered a new radio for me, which should fix this issue.