Used Chrysler Pacifica for sale near Urbandale, IA

First Class Service My car was done correctly and in and out in the time it was promised. I am extremely happy with Service advisor Dylan Schlerman.

Third used car I've bought in the DSM area in past year, first time from Audi of DSM. Best experience of all three. Easiest process of all three. Best customer service of all three. Fastest turnover time of all three. What more needs to be said. Well done Audi of DSM.

Had a great experience with Volkswagen of Des Moines. They were very attentive to our needs and were very reasonable and fair through the whole process. Special shout out to our salesman Armin! Very nice and professional to work with. If you’re looking for a new vehicle, I’d head to Volkswagen of Des Moines.

Have owned 6 pacificas and they are great. We get about 30 mpg on the highway. Can’t complain except the nav system needs some work.

They have a customer for life! Three years ago, I leased a vehicle with them. They were very understanding of my situation, and were able to get me into a reliable car. Fast forward to the present, and I still receive their exceptional service! Todd Petrowsky was my car salesman when I leased my first vehicle, and I made it an initiative to return to him. He makes the extra effort to make sure his customers get the best deal. He is a whole hearted person who cares for every person that walks through that door. The vehicles are incredibly reliable. All I’ve owned are Corollas. I love the safety sense in the vehicle, and they also offer a 20 year warranty on newer vehicles. I’ve gotten tire rotations and oil changes through their service department. They are fast, efficient, and don’t give you the run around. They even send you live updates of your car while it’s being maintenanced. Brandon McClatchey filled out all of my paperwork, and it was ready for me when I picked up my new car. Very friendly, and was happy to answer any questions I had. Overall, I will not buy from any other place besides Toyota of Des Moines. I highly recommend them to anyone!

Been reading some of the reviews about people who have trouble with their Pacifica. I bought a touring L plus 31/2 years ago and it’s been one of the best cars I’ve ever owned. Had one small problem with the sliding doors, showing me that I should wash sensor under car. Learned that all you have to do is pull a fuse under the hood and the signal on the dash goes away. Haven’t had that problem for over 30,000 miles. Runs great drives great and is comfortable. I don’t know what more I could ask. Most of the time 29 miles to the gallon on the highway or more. It is true that stop start won’t work if the batteries are bad or low I just replaced my batteries and now everything is fine again.

We were very pleased with Matt and the whole process of buying our new car! From no pressure to guiding us in the right direction it was an enjoyable experience!

Great car we got the Pacifica limited. Enjoy all the extras on the van. Just wish the windshield was tinted. We constantly have to use the visors to help with the brightness outside

Midhat Efendic was very helpful when we were shopping at their Mercedes-Benz of DesMoines location in Urbandale. If you are looking for a great salesman ask for Midhat, you'll be glad you did.

I bought my van new. It has 150k mikes and I have only had very minor issues with it. It has been a reliable source of transportation for me as I drive long distances several times a year. I particularly love the way the seats go into the floor. I have hauled so much stuff. I love my van.

Beautiful facility, very knowledgeable staff. I?ve bought 6 vehicles here now, 5 new & 1 used throughout the years. Highly recommend Karl Chevrolet. Don?t buy anywhere else!

I have owned dozens of cars, trucks and minivans. This vehicle is the most versatile of them all. The V6 AWD is great on the hwy. And the steering is nimble in street driving. I would recommend to anyone to purchase. Stow and Go seats are best in class.

I have been on a car hunt for a while now, and while I didn’t get a car at Deery, I received a lot of help from all the nice staff. Thank you Derrick for dealing with me and finding me cars even though I’m picky. Would recommend!

Nice vehicle. We purchased new...price was one reason why compared to other vans. Our old vehicle was a Town & Country, this vehicle has some pleasant surprises. Better power and a better ride. Handling & response are very good, not clumsy like some vans. Great safety features throughout the vehicle. Things I don't like... the power rear side flare windows are gone and there isn't as much storage . In order to get better storage, you have to upgrade to higher end models. No overhead storage panel in some models. I certainly don't like the fact that there is no spare tire anymore but I know that the car industry is moving that way, which is just a cost saving measure for them. Door protection side strips have disappeared - they used to just be a standard item but now, are an "option", which is pretty lame. Roof pillars tend to cause more obstruction in my view as I'm driving but the Pacifica has alert safety features that are helpful. Information screen is pretty easy on Chrysler. Overall, its a nice vehicle.

I set up an appointment on line then the salesman said he would have it ready outside. Our appointment was 3 days out. When we got there the car handnot been processed yet It needed work done and it was dirty. We test drove it and liked the car and the price. Also when we got there the cost of the car had gone up a couple of hundred dollars. Because I copied what we saw on line and our preapproval they gave up the price we first saw. That was nice. The car needed some work done on it and they did it for no cost to us. It took over a week and a couple of phone calls. We now have the car we expected to bring home the day we got it.

Working with Samantha there was amazing, great service, quick order and ease of doing business. Once my ordered truck arrived I spent about 15 mins at the dealer and we were done! only place I'll buy from!

Very clever stow away seats make it like an enclosed truck. Comfortable. Handles and accelerates better than I expected. We'll see about reliability. I would have liked to get more of the extra cost options.

I thoroughly enjoy being able to walk into a car dealership to just look around and sit in vehicles, without being chased around the parking lot by a salesman! That is Carmax. You can go in, walk right out to the cars and browse, and all of them are open, have stickers with pricing and details, and you can get a feel for them without being bothered; no hassle, no haggling. I have purchased one car though them and was happy with the test drive, the buying process and the car has been great. Thanks Carmax!

Been a great car high 20’s mpg at 85 mph going cross country . Recommend a quality extended warranty -parts are expensive . Wish you could be able to shift it manually

This was my first car buying experience from Willis Nissan and I was so impressed. Our sales rep KAM was easy and fun to work with, he was attentive and not pushy. I always pictured the experience as intimidating and KAM made it anything but! The rest of the team there was just as impressive - Austin in financing took his time explaining things - Jake sat with me and went through EVERY button patiently with me. My experience ended with the sales manager personally thanking me and shaking my hand. Class Act Willis, nice job.

I leased a new Pacifica Limited S in 2018 and when the lease expired after three years I bought it and drove it for three more years. I liked it so much that I just leased a new 2025 that is very similar to the 2018. The 2018 was extremely dependable and served us well for transporting my boys (grandsons), other family and friends, kayaks, bikes, skis, and numerous trips to Goodwill Industries. It never needed any significant mechanical repairs and it never left us at the side of the road in the nearly 90,000 miles we had it.

Great people Matt and Matt 2 and Brian very nice smart guys . Best Buy ever. The service and communication was terrific. Very informative and happy guys.

Tom was great to work with. All staff was very nice. I would recommend to anyone looking for a great vehicle. I will be a return customer; )

Best car I have owned. Great style and wonderful mileage. I have I no maintenance issues and the free oil changes are great also. Stow and go is a great space provider.

Demarcus, I definitely appreciate your help for helping me find what I was looking for! Great customer service and quality cars. Highly recommend their service.

Purchase car used in 2021 from rental car company, 70Kmiles. So far have had no problems. Stow and go seats makes this a great utility vehicle plus seats are comfortable for road trips and concert going. We’re empty nesters so it’s the party bus. The transmission can buck during “hill assist” but keeping the gas steady and allow it to do its job, it doesn’t need your help. 90K miles on it now. Swore I was done with minivans, our adult kids laughed so hard when we got it but they borrow it all the time.

Three-peat customer - total satisfaction again. Excellent sales and service on our previous 2 vehicles led us to return for our third purchase. Ryan, Evan, Stan, and Cindy in service are always friendly and helpful. Iman with her management team of Randy, Jason, and Andrew made a great trade-in offer that made the deal an easy 1.5 hour deal. We look forward to continuing our business with Deery Waukee!

I love the no hassle car buying experience and my salesman was a good guy that was a veterans car salesman. They took care of getting me set up with a second key very quickly and got me a great interest rate on my loan I quickly paid off within 6 months. I will shop there again and have sent many members of my family there!!

We wanted another dodge Durango, until we drove a Pacifica, we love it and would recommend to anyone, it handles better than our Mercedes or jaguar

Excellent service. I go to this location for servicing my VW vehicles and yesterday purchased a nearly new Taos. The Sales man (Jeff) worked to find out what would be most suitable for my requirements (long commutes and night driving) and what would fit into my limited budget. The whole team (service, sales and finance) worked seamlessly together to get an optimal solution to my predicament. Jeff and the Finance/Lone gentleman stayed well past closing time to get the paperwork completed and get me on the road with a nearly new vehicle. I would strongly recommend the Merle Hay Lithia to anyone wishing to have a stress free purchase without any heavy sales pitch performance. I might also add that the service group is also very helpful and polite.

Originally went to dealer for a quote, but sales rep had exact vehicle I was interested in and was quite agreeable. So I purchased the vehicle. Staff was quite friendly & answered all questions.

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

I was in town only to drop off my daughter at ISU when the check engine light came on. It was late, but they worked me in and addressed the problem. This was amazing and appreciated service, as I had a multiple hour drive back home. Thank you!

Had the older SUV version Pacifica & never had a problem in 8 years, excellent on road trips. When the new version came out I was hesitant to go back to a minivan look (kids are grown) but we do many road trips a year and need room and comfort. We got a 2017 Pacifica which exceeded our expectations on road trips by far! We camp in the back, luggage on roof, fabulous gas mileage! Even went to each coast for xmas in heavy snow up in NH Mtns & the car did great (We drive appx 5,000 each trip) The bad-back issues someone mentioned...I don't get it, the lumbar is fabulous, the seats are comfy, lots of leg room (we are in our late 50's and climb all around in that car and on the roof, no problem). However two years in we started to have electronic issues, had to replace the big battery ($300 or so, all the flashy safety features suck it up) then the small battery. Lots of the "alert" signs appeared for various things, but there wasn't ever a real problem. (Hate to say it but we have a lot of safety features turned off, not once have I trusted a back-up camera, we are SO old school) Then 4-1/2 years in, driving down the road, the transmission went. NOT happy! The warranty was still good for it and it was all taken care of, but still...a 3 1/2 year old car?? But we're keeping our car, I LOVE my Pacifica! I do believe ours, a 2017, since it was the first year of the re-made Pacifica's, was trial & error with issues, we should've waited till 2018! I would absolutely get another!