Used Chrysler Pacifica for sale near Westwood, MI

I would like to start by saying that I rarely post reviews, as you normally expect good service, but my experience was above and beyond and I had the urge to share my story. After 10 years of driving a 2008 Camry that would not die (sold it with 215K miles on it), I decided to upgrade to a new 2019 Rav4 Hybrid due to the amazing fuel economy coupled with AWD. Out of 5 dealerships, Sunshine Toyota had the best price for the trim I wanted and so I decided to lock in and purchase the car. I explained that I received an excellent offer from a buyer on my Camry that was too good to be true so and that I would be selling it in a week. Later that week I found out that Toyota issued a safety recall for the Rav4 (minor issue with the back-up-camera) and that I could not pick it up until it was resolved. Justin Etheridge was my sales consultant and offered a free loaner vehicle (2019 model) if my Camry sold before the Rav4 safety issue was resolved and said I could use it for as long as it took. Well...after the back up camera issue was resolved, Toyota issued another minor safety recall for the automatic braking and put another stop-sale on the Rav4 until it was repaired. Fast forward almost 2.5 months later (slight delay due to a credit fraud alert on my report from a stolen wallet incident in February) and I was finally at the dealership to pick up my car. The entire paperwork process was very streamlined and efficient, yet they explained all the steps. As I upgraded from an 11 year old car, another associate took me out to the vehicle to explain all of the safety features (lane assist, active braking, radar cruise control....etc). I was in and out of the dealership in less than 2 hrs driving home in my new Rav4!!!. During the entire paperwork process I had numerous people come up to me and genuinely apologize for the long wait I had in acquiring the Rav4, but I was just appreciative of the free loaner. Later that afternoon I was at the gym and saw a commercial for Sunshine Toyota stating they are #1 in customer service in the area, and normally I am skeptical of those, however, after going through the experience I did, I can honestly say that Sunshine Toyota (and the sales associate Justin Etheridge) is indeed the best dealership I have ever dealt with!!!

Have owned 6 pacificas and they are great. We get about 30 mpg on the highway. Can’t complain except the nav system needs some work.

Brian W was very helpful and patient working with us on our new car purchase.

I live more than four hours away from the dealer. We were able to do the entire deal via email/phone/text. They delivered the van and paperwork to my house. I test drove the van, then finished the paperwork in my dining room. It was a very smooth and low-stress process. Everyone I interfaced with was courteous, professional, and helpful. The van was delivered as promised, and the whole experience was flawless. Also, the price was the best I could find in a 500 mile radius from where I live.

Great job but everyone has room for improvement at their job. Why does the feedback have to be 20 words?

I have owned dozens of cars, trucks and minivans. This vehicle is the most versatile of them all. The V6 AWD is great on the hwy. And the steering is nimble in street driving. I would recommend to anyone to purchase. Stow and Go seats are best in class.

They took care of my problem very professionally. The show room and service area was clean, all the personal were very helpful.

We wanted another dodge Durango, until we drove a Pacifica, we love it and would recommend to anyone, it handles better than our Mercedes or jaguar

Our experience was made phenomenal thanks to Tyler Trus. He was super knowledgeable, refrained from mansplaining things and didn’t try to swindle me. 10/10- would highly recommend!

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

I bought my van new. It has 150k mikes and I have only had very minor issues with it. It has been a reliable source of transportation for me as I drive long distances several times a year. I particularly love the way the seats go into the floor. I have hauled so much stuff. I love my van.

I just purchased a new Jeep Cherokee from Vicksburg Chrysler, and I couldn't be happier with the experience! From the moment I walked in, the staff made me feel comfortable and welcome. There was absolutely no pressure, which was a huge relief, and they really took the time to listen to what I wanted in a vehicle. They helped me find the perfect Jeep that not only matched my needs and preferences but also stayed within my budget. The process was smooth, straightforward, and actually enjoyable. Everyone I interacted with was friendly, knowledgeable, and genuinely wanted to help me make the right decision. Highly recommend Vicksburg Chrysler if you're in the market for a new vehicle. I love my new Cherokee and will definitely be coming back here in the future!

We got the new 2021 Pinnacle edition. Most dealers/sales persons did NOT know the second row of seats were not stow n go. Most of them also really did not know how to install/work with CarPlay. We had to figure out most of the stuff ourselves because they couldn’t. You tube really helped!

Garrett Miller has gone the extra mile to help me and my family and friends. We have purchased several vehicles from him and he assisted us in some warranty work. He has listened carefully to our needs, diligently offered options, and has ultimately offered solutions that have met our needs. He is VERY knowledgeable, very friendly, and very helpful.

I bought a car online from Logan . He did a outstanding job representing me in the buying process . He did a detailed video of the condition of the car including the running of the car . He follow-thru with all paperwork and made sure the car was loaded by the shipper . Logan is the reason I made the purchase and I am a satisfied customer .

Cole Krum made it very easy and fun buying my new truck. The process was very quick on both my purchase and trade in. Thank you

Been reading some of the reviews about people who have trouble with their Pacifica. I bought a touring L plus 31/2 years ago and it’s been one of the best cars I’ve ever owned. Had one small problem with the sliding doors, showing me that I should wash sensor under car. Learned that all you have to do is pull a fuse under the hood and the signal on the dash goes away. Haven’t had that problem for over 30,000 miles. Runs great drives great and is comfortable. I don’t know what more I could ask. Most of the time 29 miles to the gallon on the highway or more. It is true that stop start won’t work if the batteries are bad or low I just replaced my batteries and now everything is fine again.

Three years ago I bought my Jeep from Bill Been, at Hinkle auto sales. I decided it was time for a new vehicle. I went to other dealerships and no one came close to the offer they made me to buy my jeep. I was shocked and very pleased with the offer

Outstanding working with Neida. Took care of all the details very quickly! Answered all my questions and made for a pleasant buying experience!

I have been a customer at Metro Toyota for 15 years. And I can honestly say they have always treated me very well. And my last visit there was no exception. I had a fantastic service manager Zach. He took very good care of me and my Highlander. I will be recommending Metro and Zach to all my friends and family. Thank you so much Metro and Zach.

I leased a new Pacifica Limited S in 2018 and when the lease expired after three years I bought it and drove it for three more years. I liked it so much that I just leased a new 2025 that is very similar to the 2018. The 2018 was extremely dependable and served us well for transporting my boys (grandsons), other family and friends, kayaks, bikes, skis, and numerous trips to Goodwill Industries. It never needed any significant mechanical repairs and it never left us at the side of the road in the nearly 90,000 miles we had it.

Tyler has always been accommodating and making sure my family gets in the best car. From leases to purchases he has covered it all. He is knowledgeable and honest! Highly recommend

Nancy was wonderful in every step of my process in purchasing my car. She has a great personality and very professional, plus knowledgeable.. The dealership is very fortunate to have her and I will always buy from her. Karen Warren..

Nice vehicle. We purchased new...price was one reason why compared to other vans. Our old vehicle was a Town & Country, this vehicle has some pleasant surprises. Better power and a better ride. Handling & response are very good, not clumsy like some vans. Great safety features throughout the vehicle. Things I don't like... the power rear side flare windows are gone and there isn't as much storage . In order to get better storage, you have to upgrade to higher end models. No overhead storage panel in some models. I certainly don't like the fact that there is no spare tire anymore but I know that the car industry is moving that way, which is just a cost saving measure for them. Door protection side strips have disappeared - they used to just be a standard item but now, are an "option", which is pretty lame. Roof pillars tend to cause more obstruction in my view as I'm driving but the Pacifica has alert safety features that are helpful. Information screen is pretty easy on Chrysler. Overall, its a nice vehicle.

Bill R. was easy to work with, attentive and found us the perfect fit! My new ‘used’ car was purchase was a smooth easy process. Thanks Bill!

great place for a great buying experience friendly staff takes time to go over everything.

I am a first-time buyer who purchased a Subaru from Zeigler in April of 2023. Their team worked with me and my mechanic and did a great job guiding me through the process and working with my budget. I would definitely trust them again when purchasing a vehicle in the future!

I worked with Noah, he was kind and patient. Very fair and transparent and never made me feel pressured to do anything! I'm very happy with the service I received and will be back when it's time for another car! Thanks Noah!

Been a great car high 20’s mpg at 85 mph going cross country . Recommend a quality extended warranty -parts are expensive . Wish you could be able to shift it manually