Used 2021 Chrysler Pacifica Hybrid for sale near Lansing, MI

bought a vehicle from the Austin location on airport blvd. the sale person, Jaden was excellent. where most car buying experiences are stressful, Jaden made it easy and pleasant. Caleb in finance was very convincing on extended warrenties even tho I had no intention on purchasing.

After driving my Pacifica Pinnacle for more than a year I must confess it is the best vehicle I have ever owned. The power and feel of this on the road is amazing and both interior and exterior has gotten so much compliments. Not to mention the fantastic gas savings running around town in EV.

Josh Roseke, my sales rep was fantastic! He found me the exact SUV package I wanted and I love it!!! Michael in finance was great too!!

Excellent overall car! Great interior space, amazing technology and outfitted so nicely on our 2021 limited. Very comfortable for adults and kids second row-although could use more legroom for over 6’ persons. 3rd row we rarely use-usually folded up and great for kids. Adults-let’s face it no vehicles with third row are huge leg room back there! Seats are comfortable but typically made more smaller sized adults. Power seats are a must for taller adults. Mechanically it’s been good up to 22k we have a major battery heater issue that it’s not working. Fixed under warranty. But early on we also had sone glitchy electronic issues in our dash but those seemed to have disappeared. Biggest issue I have is it does not regenerate electric or capture the wasted energy of the motor going down the road. Rubs on electric for 30-34 miles then it’s basically on gas. Major disappointment after owning Toyota hybrids. That said for everyday use it’s amazing. But if you drive over 50-60 miles a day or use it only for a trips etc Ild save the money of the hybrid and buy all gas. Other then the battery heater issue, lack of longer distance electric/recapturing unused energy from engine and finally the FWD only is challenging in deep snow due to low clearance-we love it! We will be going to a Toyota Sienna because of higher clearance AWD and we drive both daily and long term distances where the recapturing power is a major issue. Sad part is we can’t use our off peak charging in the sienna. Tip: installed a juice 240 charger on off peak with Pacifica. In our area to drive 32 miles a day costs us less then .35 using off peak charging making this very very economical ti drive as a daily driver!

Had a great experience with Silmi! Would definitely recommend using Hendrick auto for all your auto shopping needs!

I got 2021 Chrysler Pacifica Limited in December 2021. I will not go deep into comfort, ride quality and design. All of those are present and there are hundreds of reviews out there. I want to cover a few things. EV range and fuel economy. In my case it is as advertised. At the beginning I was really frustrated with a fuel economy. I was getting 26-30 mpg, despite I charged it every night to 100%. But, I got a car in December and here in NY it can get pretty chilly. An ambient weather temperature does effect MPGe a lot! It diminishes battery performance and the heater consume the charge as well. I was getting, maybe, 26 miles on a battery the most. The first day when temperature was above 55 I saw an improvement. And after a week or two an avarage MPG raised to 37. I was able to go 41 miles on battery on a highway, cruising at 70-75 mph. Later my wife took over the van (she loves it). She drives 70 present of the time around the town, up to 50 miles, several days a week. Again, charging every night. The MPG now is around 47. With this driving behavior this can shines, this type of use was my initial plan. On a highway speeds when the battery is depleted, fuel economy is the same or even worth then my previous gasoline pacifica. Also, without electrical "help", performance is far behind it's gasoline sibling. My conclusion is - this car really pais off in town driving and, preferably, with daily charging. Otherwise, it is worth then regular gasoline version. I owned both, this is my opinion. Issues. No major issues after 4K miles. But some little and annoying are there. After heavy snowing I start to get a message that a handsfree sliding door sensor is blocked and I need to wash underneath the car. I did, but the message is still there. Both doors work fine and with handsfree function. I will look into it, when it will get wormer. Another issue was with infotainment system. The update came over-the-air and was installed automatically. After that the PHEV section disappeared. I could not see my EV driving statistics, power distribution and could not change charging schedule. I read some forums and it is a common issue. I did hard reset infotaiment system at least 10 times to no availability. The I decided to take it to the dealership, but after a couple of days it appeared on its own, all of a sudden. Wireless charging pad and wireless android auto works horrible. First one can barely charge a phone and Android auto periodically looses connection. This car has a function to tilt side mirrors down in reverse. It is nice feature, though, I think it tilts way to much down, so I can see my rear wheel and a car body, but not what is behind. The issue is that the right mirror does not comes back and remains tilted down. I need manually bring it back. Garage door opener has a weaker range compared to my previous 2018 Pacifica. Sometimes I have to press it several times standing in front of the garage door. So, I had zero problems with my 2018 Chrysler Pacifica for almost 4 years of use. With this one those little problems does give negative feeling, considering the car is 56K. The way it drives, comfort, practically and, in my case, fuel efficiency are great! Overall we are pleased with this car and hopefully nothing will add up to those little problems.

Service was great! I made an appointment with Ashley for 10am but life was lifing so she rescheduled me 3x that day with no attitude and finally made it in around 3:30pm. Then I was helped by Marquell. Cool guy! He gave me a price I couldn’t afford at first so I was about to leave. He stopped me and said “Let me speak to my manager” they talked it over and gave me a price I couldn’t refuse! I really wanted a Dodge Challenger especially because Dodge aren’t making anymore high horsepower/gas powered vehicles in the Charger/Challenger line. I walked out very satisfied. Mission accomplished and a dream come true!

Love this van! Bought it new last May and have enjoyed the features and comforts of this car. Most of the time during the week, we manage without using any gas. This is very comfortable, has plenty of room and is very quiet!

My over all there was great people there was so nice and friendly to talk to . Thay helped me find a great deal on my new car a very patient

Jenna was amazing she helped me look at a car and always answered any questions I had !

Be sure to ask for Clifton he works really hard for you he's honest and transparent

Great experience great team Recommend for new or used car Very knowledgeable sales Rep Adrian the best

I had great experience with this company quick response to my email and friendly response.

They answered all my questions quickly and fully. I certainly would consider this dealership and recommend it to anyone interested in buying a car.

Sam was a delightful sales person! Quick on his feet, good communicator, thorough, and helpful. Excellent buying experience. Definitely will recommend to my friends in the retirement home.

I bought a 2025 Ford Ranger Lariat. All the all, the process was very easy and quick. Denesha was wonderful to work with and a great salesperson. I recommend contacting her for your next purchase. We arrived in the early evening (around 6:00) to purchase the truck she and David, the finance manager, stayed late to get the paperwork done and get us home with it. They are great people and made us feel very welcome.

We were so happy to have been helped by Elijah he was truly so patient with us as we were getting a bit nervous on not getting the vehicle of our choice. He was truly helpful all the way to the end. He was very informative about everything highly recommended him for any purchases at Dodge Ram. He's the man. Thank you Elijah you are truly the MVP hands down.

Jimmy Tu, who worked with me, was very pleasant, knowledgeable, and helpful. It was a pleasure to work with him.

Malachi contacted me immediately about the Certified 2022 Volkswagen Taos 1.5T SEL. Malachi communicated effectively, so chill, amazing costumer service, and he made this process was easy and painless for me. I would highly recommend Malachi with Phil Long Ford!

Best car buying experience we have ever had. Very professional , answered all our questions and not pushy. We highly recommend Nehemiah Felders and Cedric Glover and will definitely be back next time we need new car.

It would be nice if the television in the waiting area is kept on for the customers who are waiting for their cars to be serviced. Also a working coffee machine would be great

The staff very professional , Recall issues , told around 90 minutes . Arrived 9 am done at 3:30 . Had damage to right front tire( curbed it looked like) but couldn?t determine if I did it earlier or they did it while there . My opinion was I didn?t do it but whatever

I got my front and back breaks done. Quick service and Fey was extremely nice. Price wa lower than quoted at Firestone.

I've been a loyal Mitsubishi customer for over 20 years. And I've had a relationship with the service dept @ Biggers Mitsu since my local Schaumburg Mitsu dealership closed. I have been very happy with the service team since then. And now I wanted to upgrade my drive to an Outlander. I worked with Darien Ivery who was very personable and knowledgeable about the Outlander and answered all my questions and walked me through the buying process which was very straightforward. Also allowed me to take a couple of Outlanders for test drives. Also worked with Jim the credit manager to close the deal. He also was personable and put me at ease during all the forms requiring my initials and signatures. OVERALL, I give Darien and Biggers Mitsubishi an 11 out of 10. And look forward to working with them in the future.