Used 2021 Chrysler Pacifica Hybrid for sale near Lansing, MI

Delon was so very helpful throughout the process. He made me extremely uncomfortable, kept me informed and helped me understand everything. The team as a whole was fantastic!

After driving my Pacifica Pinnacle for more than a year I must confess it is the best vehicle I have ever owned. The power and feel of this on the road is amazing and both interior and exterior has gotten so much compliments. Not to mention the fantastic gas savings running around town in EV.

Great experience. Had my car back to me in 2 days! Friendly and helpful! Answered all my questions and kept me informed about my vehicle.

Excellent overall car! Great interior space, amazing technology and outfitted so nicely on our 2021 limited. Very comfortable for adults and kids second row-although could use more legroom for over 6’ persons. 3rd row we rarely use-usually folded up and great for kids. Adults-let’s face it no vehicles with third row are huge leg room back there! Seats are comfortable but typically made more smaller sized adults. Power seats are a must for taller adults. Mechanically it’s been good up to 22k we have a major battery heater issue that it’s not working. Fixed under warranty. But early on we also had sone glitchy electronic issues in our dash but those seemed to have disappeared. Biggest issue I have is it does not regenerate electric or capture the wasted energy of the motor going down the road. Rubs on electric for 30-34 miles then it’s basically on gas. Major disappointment after owning Toyota hybrids. That said for everyday use it’s amazing. But if you drive over 50-60 miles a day or use it only for a trips etc Ild save the money of the hybrid and buy all gas. Other then the battery heater issue, lack of longer distance electric/recapturing unused energy from engine and finally the FWD only is challenging in deep snow due to low clearance-we love it! We will be going to a Toyota Sienna because of higher clearance AWD and we drive both daily and long term distances where the recapturing power is a major issue. Sad part is we can’t use our off peak charging in the sienna. Tip: installed a juice 240 charger on off peak with Pacifica. In our area to drive 32 miles a day costs us less then .35 using off peak charging making this very very economical ti drive as a daily driver!

Eric did a fantastic job. The entire team made sure everything went very smoothly. I would buy a car from them again. I am from out of state but if I lived closer I would bring my care to them if it needed service as well.

I got 2021 Chrysler Pacifica Limited in December 2021. I will not go deep into comfort, ride quality and design. All of those are present and there are hundreds of reviews out there. I want to cover a few things. EV range and fuel economy. In my case it is as advertised. At the beginning I was really frustrated with a fuel economy. I was getting 26-30 mpg, despite I charged it every night to 100%. But, I got a car in December and here in NY it can get pretty chilly. An ambient weather temperature does effect MPGe a lot! It diminishes battery performance and the heater consume the charge as well. I was getting, maybe, 26 miles on a battery the most. The first day when temperature was above 55 I saw an improvement. And after a week or two an avarage MPG raised to 37. I was able to go 41 miles on battery on a highway, cruising at 70-75 mph. Later my wife took over the van (she loves it). She drives 70 present of the time around the town, up to 50 miles, several days a week. Again, charging every night. The MPG now is around 47. With this driving behavior this can shines, this type of use was my initial plan. On a highway speeds when the battery is depleted, fuel economy is the same or even worth then my previous gasoline pacifica. Also, without electrical "help", performance is far behind it's gasoline sibling. My conclusion is - this car really pais off in town driving and, preferably, with daily charging. Otherwise, it is worth then regular gasoline version. I owned both, this is my opinion. Issues. No major issues after 4K miles. But some little and annoying are there. After heavy snowing I start to get a message that a handsfree sliding door sensor is blocked and I need to wash underneath the car. I did, but the message is still there. Both doors work fine and with handsfree function. I will look into it, when it will get wormer. Another issue was with infotainment system. The update came over-the-air and was installed automatically. After that the PHEV section disappeared. I could not see my EV driving statistics, power distribution and could not change charging schedule. I read some forums and it is a common issue. I did hard reset infotaiment system at least 10 times to no availability. The I decided to take it to the dealership, but after a couple of days it appeared on its own, all of a sudden. Wireless charging pad and wireless android auto works horrible. First one can barely charge a phone and Android auto periodically looses connection. This car has a function to tilt side mirrors down in reverse. It is nice feature, though, I think it tilts way to much down, so I can see my rear wheel and a car body, but not what is behind. The issue is that the right mirror does not comes back and remains tilted down. I need manually bring it back. Garage door opener has a weaker range compared to my previous 2018 Pacifica. Sometimes I have to press it several times standing in front of the garage door. So, I had zero problems with my 2018 Chrysler Pacifica for almost 4 years of use. With this one those little problems does give negative feeling, considering the car is 56K. The way it drives, comfort, practically and, in my case, fuel efficiency are great! Overall we are pleased with this car and hopefully nothing will add up to those little problems.

Service was great! I made an appointment with Ashley for 10am but life was lifing so she rescheduled me 3x that day with no attitude and finally made it in around 3:30pm. Then I was helped by Marquell. Cool guy! He gave me a price I couldn’t afford at first so I was about to leave. He stopped me and said “Let me speak to my manager” they talked it over and gave me a price I couldn’t refuse! I really wanted a Dodge Challenger especially because Dodge aren’t making anymore high horsepower/gas powered vehicles in the Charger/Challenger line. I walked out very satisfied. Mission accomplished and a dream come true!

Love this van! Bought it new last May and have enjoyed the features and comforts of this car. Most of the time during the week, we manage without using any gas. This is very comfortable, has plenty of room and is very quiet!

Kevin was incredibly helpful and diligent in finding cars within my parameters and was willing to move at my pace! I love the car I ended up with and would be happy to work with the dealership again!

My salesperson Sharon was great. They worked to get me what I wanted at a price I could afford. I would recommend them for your next purchase.

Great experience great team Recommend for new or used car Very knowledgeable sales Rep Adrian the best

Very professional with customers.Service performed and explained in detail, for a better understanding. Thanks David.

Be sure to ask for Clifton he works really hard for you he's honest and transparent

The buying experience was smooth and efficient. I think both sides felt that we got a good deal.

Had a loose battery cable and came in without an appointment. My car was fixed in 20 minutes.

User - Friendly experience overall. Staff Was good to work with and despite being very busy we were able to get the deal done relatively quickly. Really appreciated their flexibility in letting me keep my old plates (I had just paid the tabs). I have no hesitation with working with this dealership again in the future.

Excellent customer service and support in getting me an awesome deal was excellent by Ellis V. The finance department with Jeremiah F. was smooth speedy and helpful.

I got my front and back breaks done. Quick service and Fey was extremely nice. Price wa lower than quoted at Firestone.

Joe was great to work with and the experience was above and beyond. Would recommend him to anyone looking for a vehicle.

The sales team were very friendly/helpful. They tried their best to present to good deals for me/offered financing/and would call me back to set up appointment. I really appreciated their respect

Just finished purchasing a 2022 Hyundai Tucson from Miguel Ortiz, who was very professional and courteous.

Sherry was easy to work with and made buying my truck hassle free. I would recommend this team to anyone.

Had a tough start with my purchases of the 2 cars I planned to purchase as salesperson Luis Moreta was very non responsive as time went on and numbers changed as far as my trade in values on my 2 cars. He started at one number and the next day that number went down when I asked for number to possibly go up. First time I?ve ever had that happen. So I was done dealing with him and was planning on going to another dealership. Then I figured I?d give them one more shot and Amy Rodrigue and Nancy Vega made my experience as I would have expected. They were super responsive and listened to me explain my issues with original salesperson. They made the purchases of 2 cars extremely easy and from start to finish everything was put together in just over 24hours. Between me and my parents we have purchased many cars from Salem Hyundai and the relationship was almost going to end going forward but Amy and Nancy repaired it very fast and professionally. So I thank you both. Wes Leroux Sr