Thank s to this dealership for the call and the explanation for my extended wait for the service on my truck. This showed me that there are auto dealers that put their customers first on their list. Thanks again Joe D.
So far it has been a great experience
My daughter has only had the car for a couple of weeks and has been very satisfied.
The true test will be the follow up and if something needs repair , I have faith that a dealer with the reputation they have will honor her car
After shopping at several dealerships in the Lansing area, a friend of mine recommended Alex Malone at Glenn Buege. From the get go, Alex was extremely transparent with me. It was my first time leasing a vehicle and Alex made the entire buying process less stressful and ultimately more enjoyable than my experiences at other dealerships.
Alex really goes the extra mile to cater to his customers and treats them like family. After buying the vehicle, Alex contacted me a couple days later to see how I liked the car and let me know I can reach out to him if I need anything. I would highly recommend Alex to any of my friends and family shopping for a new vehicle!
I worked with Alex Malone and he’s the most honest salesman I’ve ever met. As a young female, car shopping on my own is scary and intimidating at times. Alex literally went out of his way to give me all the knowledge I needed even if I didn’t end up buying a car at this specific dealership. He genuinely cares about what I want in a car and has worked around the clock to find me what I’m looking for. I’m so thankful that he was the first salesman I met with when I started this process! He’s professional, caring, friendly, efficient, and passionate about what he does! I can’t say enough about him and honestly all of the staff there. They’ve all been amazing!
Worked with Brad and would work with him anytime. Fast and friendly experience with no pressure to buy. The used vehicle I was purchasing was pulling to the right and they performed an alignment. Afterwards it was still pulling and ask if they would rotate the tires, which they did. Pulled left, then. At least it was isolated to the tires and I appreciated Brad's patience and the service department for their speediness.
I had a great experience at Williams Auto World. The staff and the owners were very knowledgeable and friendly. The service we received was excellent, we were able to get financing on site with ease and received a great rate. The car that I purchased was in excellent condition. I love my Audi R8!!!! My husband and I are very pleased with the purchase price, automobile and the staff.
I have had the best experience working with my sales person Paul Rawlins. I was involved in a car accident (not my fault) and my 2010 Forester was a total loss. Paul was able to get me a new car in less than 2 weeks. I am a loyal customer of Williams Subaru, primarily because of how much I like working with Paul. I trust him and he knows exactly what I want from a sales consultation. In addition, the new dealership showroom is beautiful and the staff were all friendly and helpful. If you are interested in buying a Subaru, this is the place to start.
This was my first time shopping for a Subaru and wasn't sure what to expect. Everyone we came in contact with was extremely friendly and helpful. Their inventory was almost non-existent, but according to the research we had done before going to the dealership, this is pretty common right now. The supply is low but the demand is high...which made us worry that they would be unwilling to negotiate. However, we were able to test drive what they had, and then place a deposit on a car that met our needs that is inbound to them in the next two weeks. We were able to quickly and easily come to an agreement on price. It looks like a new facility, everything was clean and well taken care of. We really enjoyed the popcorn and drinks while we waited for our car to be appraised. All told, we would/will come here again for our future car needs.
Was looking for a used late model VW Jetta for my daughter. Buying process was smooth, no heavy pressure and we got a great car at a fair price. I don't like the car buying process one bit, but the folks at Williams made it easy. Jason was very knowledgeable and helpful, as was the financing person. I would definitely buy from them again.
My husband and I were interested in a few different cars including a Ford Fusion and Chevy Malibu and the VW Passat. We test drove the Passat SE first - our salesman, Dan, really sold us on this car. He took the time to show us just about everything on the car from safety features to the spare tire storage. We visited a Ford dealer to test drive the Fusion and although we liked the car, the salesperson did not make an attempt to "sell" us this car and the staff seemed lazy - other staff had their feet up in a chair and groups of sales people were clustered in groups talking. So back to Williams we went to test drive another Passat SE and ultimately buy. Dan literally walked us through everything we needed to know about our new car and made sure that we were completely satisfied before we drove off the lot.
Got callback from sales person within few hours. He was nice. Did test drove and made offer. Unfortunately, vehicle sold when called next day. Service facility is ok, they do service fast, but quite expensive.
Capital Honda was great. I recently purchased a new 2017 Honda Ridgeline and I am very pleased with the truck and level of service my family received from Capital Honda. Specifically my sales consultant Brittney Vachon was excellent.
I would highly recommend Capital Honda for your next Honda purchase.
Overall, I had a great experience. Everyone there was friendly and did their utmost to get me into the car I wanted. And I love the 2016 Honda CRV I got. I find myself looking forward to getting behind the wheel.
Chris the body shop manager and Scott the painter did a great job repairing my cherished 1969 Corvette. The cracks were repaired and the front of the car re-painted. They finished on time and did a super job. What a pleasure!
The chairs in the waiting room are hard for an older person to get up from. Your surveys are too long.
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