Used 2018 Dodge Durango for sale near Cleveland, OH

Absolutely the best experience I have ever had buying a car! Dave was patient, actively listened to me describe my situation, and responded by making sure he completely understood my what had been said to him. He was honest in his response to being able to work with my challenging credit situation. He made no promises to get me to come to the location. He never once made me feel bad about my challenging credit situation. Life happens to everyone, this gentleman worked hard on my behalf so that I could have a chance at regaining my creditworthiness. He only asked that I have all documents with me when I arrived so that he could efficiently begin to work on my situation. He was pleasant, professional and most of all HONEST ….. Even when my credit was great I have never experienced the level of compassion and professionalism as I did with Dave. It did not take hours of frustrating time sitting, feeling belittled and being told one thing and then another to only find you have been taken advantage of in the end. I do believe this was by far the best car buying experience I will ever experience! I will definitely be going back to see Dave when I have to purchase another car. I highly recommend him to family and friends as well. Definitely do place a call to or go see Dave, he will provide service with integrity and professionalism.

I had problems with misfire. Cylinder #5 misfire about 135000 miles. It was under extended warranty. Still cost me some dollars because the dealership some other issues needed to be repaired that they say they found and without repaired the warranty company wouldn't replace the Cylinder #5. Now I have 151000 miles and Cylinder #6 has misfire. I have a 2018 GT Plus. Very nice looking car. Now with high mileage it seems like a problem. I had all maintenance preformed including oil changes. That was very important because without that the warranty company wouldn't have paid for the repairs.

I purchased a 2016 Range Rover from these guys sight unseen, and from day one the entire staff lead by Natalie and Craig were very honest and professional, which is a rare thing these days. They were very genuine and accommodating throughout the entire process. They are truly good people who understand, that it's not just about selling the car, but building lasting relationships, and I would strongly recommend them to anyone looking to purchase a good used vehicle. Their customer service is second to none, and their service department follow their lead in striving for excellence. Superb Job Guys!

We've had a few hiccups in the car the one I'd like to most point out that I think there needs to be a recall on the back LED light stripping failure

Had a great experience my sale guy was Vince he was very helpful and I enjoyed working with him also. The finance guys there was wonderful over all 10 out of 10

Dodge Durango GT with towing package. Great SUV for the money. we currently have 34000 miles and no major issues so far. Our Uconnect system had to be replaced because it would not update. Was covered under warranty. We tow a 5000lb travel trailer and it does fine on the flats , but struggles a bit in the mountains. I was impressed how all the operating temperatures were in check while pulling a 7% grade on a 95 degree day. (I have since bought a Ram 1500 to do the towing). This car is an excellent road tripper and I am impressed with the spunk of the 3.6. So far the only weak link has been the Uconnect system. I hope it holds up for the duration of the vehicle.

Easy, seamless process working with the amazing people at Ken Ganley Ford. We appreciate how kind and efficient everyone was to make our car buying experience top notch!

Love it rides great sport mode is fun love the leather and sun roof and works with my son's wheel chair and all the options are a plus