Used 2021 Dodge Durango SUVs for sale near Cold Spring Harbor, NY

Novak Motors, still a hidden gem but…. Things have changed. My first time buying a car at Novak was an unexpected pleasure. Found them online claiming a no-hassle pricing policy. So, I went in and met with a sales associate named Laura. Told her I was looking for a Santa Fe. She said ‘we have eight of them. I found one I liked and we sat down with the car fax. I asked what they could do on the price and she said ‘nothing, that’s the price’. Well, I had already done my homework. Their cars seemed to be priced all at the lower end of the Kelley Blue Book range. Fair enough I thought. I asked if I could have my mechanic look at the car and she said ‘sure and if you find anything wrong, since the car was still under warranty, it would be taken to the dealer and fixed prior to the purchase’. With that said and done I came in to buy the car a few days later. Ok, here comes Amy the finance person. I’m ready for all the usual stuff that you deal with at the dealership. But no, just a little paperwork and Amy had me out the door in about 30 minutes. So now let’s jump ahead about 5 years. Is Novak still a place to buy your car? Yes, but there are changes. Namely a man named Mike who is the sales manager. Now when I talked to a sales person they have to go to Mike. Then Mike comes to me. He’s a big guy and he’s playing that sales manager role we have all seen at dealerships. I asked him if he could do better on the price testing the waters. ‘I can come down $500’ he told me (so much for no haggle). Now I’ve already done my homework and Mike is being deceiving. The prices online were $500 lower than the sticker on the car. When I asked him about that he said ‘that they haven’t updated the stickers yet’. That was another lie. I had been in the showroom on and off for over a week and been looking at their website regularly. He also negotiated several times on what they would give me for my trade in. Telling me he was going to lose money when he sells it at auction. At the price he paid me he probably will. I’m sure in his mind he can offset the loss to corporate by claiming his sales numbers. I hope corporate isn’t that blind to his games. Now jumping ahead, I decided to buy the car and gave a deposit three days prior to month-end. Afterwards, Mike says to me that we need to close the deal by Saturday (last day of the month). I said ‘no problem assuming my credit union processes my loan, if not we can do it Monday’. With that he gave me attitude. I said Mike ‘I’ll do my best but either way I have given you a deposit and we have a signed binder’. His reply was ‘I don’t have to honor it and can pull out of the deal’. My response was ‘really Mike? What kind of dealership high pressure garbage you pulling here?’ So here are the main changes at Novak: Mike Mike Mike Seems whoever brought in Mike has made a mistake. Mike has a past history of working at car dealership such as Ford from what he told me and has brought that atmosphere into Novak. Simply put, he’s a bully and likes to throw his obvious weight around. He walks and talks the stuff that we’ve all have experienced at car dealerships. Prices of the cars are now about $1000 higher. Obviously, giving Mike room to drop the prices which clearly violates their no haggle policy. He purposely prices the stickers higher than the website and then claims he hasn’t updated his floor stock yet. Bottom line, would I go back to Novak again? Yes, I would. The cars Novak sells are clean, single-owner lease returns. Out of hundreds of lease returns, Fusion gets to selectively choose which ones to sell thru Novak. They are still under the manufacturer’s warranty. They are still within KBB but as I said because of Mike they are higher and you have to negotiate some. One of the main reasons I would still choose Novak for my next car is because of the finance staff of Amy and Frank. I hope Novak’s corporate office wakes up and gets rid of the dead weight that’s bringing them down, Mike.

Bought a 2021 Dodge Durango Hellcat and it’s worth it fastest 3rd row suv in the world makes a beautiful noise when you take off almost godly insanely fast and break your neck head turner people have to literally look twice to make sure there seeing what they think there seeing

Everyone was friendly and after some time I found what I was looking for, great

Just bought a new Dodge Durango, love it so far but only have 300 miles on it and can't say much other than it being really nice to drive, very comfortable. Dodge styling far exceeds the other SUV's out there.

This one year model, 2021 Hellcat Durango is a beast! The sounds, feel, utility, comfort, quality and look are all Amazing. Highly recommend this vehicle

We dealt with Howie. He was very personable and easy to talk with. He made the whole sale quick and easy. Thank you for an easy experience.

The staff took the time to understand my specific needs and provided personalized advice without rushing me. I couldn’t ask for more

I have been a customer of Security for close to 8 years. Ray has always been kind and helpful. Would definitely recommend coming here to purchase or lease a vehicle.

Blake was our sales person and could not say enough about our interaction. We never felt pressured but we felt he heard what we wanted and showed us options that checked all of the boxes. We weren’t pressured to leave money down when we were still contemplating. Blake did keep in touch with us to see what our feelings were about the options. Again- didn’t feel pressured but it was nice to have a follow up. Once we made a decision, we were in and out the same day. We got a great deal on our trade in and could not be happier. This is our second purchase in 2 years and would recommend. I will be back when I’m ready to trade in a few years down the line. Thanks again for making this process seamless/painless!

I visited on the second day being opened and had a great experience in buying a 2022 Explorer and trading in a 2016. It was seamless. Had an issue with the new car that turned out to be a factory defect that they had Ford correct. All good. I’ll be back.

My family has bought vehicles from the Bayside Dodge Jeep dealership in the past and have always been pleased with the smooth service, however we have never had to bring any vehicle purchased from them to their service department, as we haven't had any issues. After purchasing a used Jeep Wrangler from a private sale, I noticed it had a transmission leak and had trouble finding a shop that would do the extensive repair. I ultimately decided to bring it to the bayside dodge jeep dealership to ensure the job would be done correctly and was more than happy with the process and result. The service managers Bob and Eddie were extremely helpful and attentive, and went out of their way to keep me updated and informed with the status of my car. They got the work done fast and at a reasonable price. My 2008 jeep wrangler now runs good as new! Thank you to Alan Fass and your crew at Bayside Dodge for your great costumer service, I would highly recommend anyone who needs a repair or new vehicle to give Bayside Dodge your business!

I visited this dealership yesterday and was introduced to Mr. Ray Torres. He was friendly, professional and courteous. He showed us what vehicles they had that we might be interested in. He later called us to tell us that he had a mini-van that just might be what we wanted. I visited the dealership today and purchased the mini-van. Thank you very much Ray

This is the first time I purchased a Jeep Grand Cherokee. Salesperson, Jhonatan Rubio was extremely friendly and answered all of our questions. Other employees there at Star Jeep were very friendly and helpful as well, like the finance man. The car handles beautifully and I am very happy with my purchase! I definitely recommend this dealership, and I would definitely go there again in the future! I want to thank the staff for making this experience great so far!

Eastchester is my go to dealer. They are organized and to the point service is the on point

I brought a 2019 Mitsubishi Mirage ES back in 2019 from Jason. The car will finally be paid up by October 2024. This car has never had an issue. Probably 5 flat tires in a 5 year span. I would definitely shop here again. I was in and out, even with poor credit. They work with you.

I awaited the order date for this vehicle for over a year. When the first day of placing orders arrived, I sped to my dealer for the opportunity to make the order, since each dealer was limited to very, very few orders. Four months later, it arrived. As I approached the dealership, several people, both customers and sales personnel, were gathered around my 710 Durango Hellcat. The vehicle was the focus of everyone's attention. When I approached my vehicle and made known that it was mine, quite a few onlookers were shocked to see that such a truck had been ordered by a 75 year "young" woman. Being a "hot car" buff since 16 years of age, this vehicle is the ultimate. Everyone agreed that my body paint selection was perfection: black with wide black matte stripes outlined with narrow red stripes. Along with my 2008 Pontiac Solstice GXP convertible stick- shift, what more do I need? Just a footnote: NASTY is part of my license plate reading.

The experience was good and the sales representative was very helpful. I would recommend Victory Mitsubishi to others looking for a vehicle to purchase.

I researched a lot of 7-seater SUVs before deciding on a 1 year old Durango... we needed something that could haul our 5 kids and also double as a commuter car with good cargo space for my husband, who travels to construction job sites all over the place. We both love our RAM trucks (mine is the 2500 horse hauler), so Dodge was a natural choice for us, but we opted for the V6 model for better gas mileage than our Hemis. The Durango did not disappoint!! I've seen other reviews complaining about the power of the SXT... what do you honestly expect, people?! It's a 3-row SUV, a V6 simply can't put out the HP to move it like the Hellcat would (ohh, that one must be sweet!!). That being said, we're still pleased with the performance... which is impressive for a vehicle of this size. It still hauls @ss and handles like a dream, and we live on a ranch in the Rockies so good handling on mountain roads in all manner of nasty weather conditions is an absolute MUST for us. You can tell the Durango is modeled on the Challenger chassis so it's basically a race car of an SUV, even in the V6 model. Do yourself a favor and splurge on some d@mn good all-season tires like Michelin LTX for optimum performance in any road conditions. We've been very impressed with the fuel economy, it does well - even with my husband rallying up and down the mountain and dusting people left & right on his daily commute. Haha! That's one advantage over the V8 models, which guzzle gas as bad as our big RAM trucks. We even run it with the Eco Boost turned off, and often in Sport mode. One thing my husband's not fond of is the fact that there is only one special jack included... and no mounts for floor jacks or jack stands. A second jack from the dealer is almost $300. So husband spent some time in his metal shop to fab an adapter for a second scissor jack, so he could rotate tires and change the oil. It's a non issue if you take your car in for service, but if you're the type to wrench on your own vehicles, it's something to bear in mind. Interior design is nice... the only small beef I've got is the 2nd row seat backs fold down, but the whole seat doesn't fold up to more easily access the 3rd row. It's not an issue for our kids clambering over, but it could be awkward for an adult. So the little ones go in the back. Overall, we're really pleased with our Durango SXT - even for the base model, it's got enough whistles and bells to keep us happy, and an impressive performance to economy ratio. Definitely worth every penny of the purchase price, and it's a vehicle we'll keep for a very long time.

i bought a brand new dodge ram 2500 power wagon on 6/4/2019. this has been the best new vehicle shoping experience of my life. vanessa viva-somri was a amazing sales consultant. i would recommend her to anyone that wants a new truck or car .

Smooth process, friendly staff, and unbeatable finance rates. I'm a satisfied customer with a great new car in my driveway. really happy with this company!

Over a year ago I purchased a Nissan Altima from capital motors and still enjoy driving it every day. Because of the nature of my job It is necessary to have a back up vehicle. I had a Town&Country since 2004 which recently died and I needed to replace it. My first thought was to look at the inventory at Capital Motors and they had Ford Escape which looked good and affordable price. ERIN and Nick were very friendly and helped me with my second purchase. This car is also a joy to drive. Thank you again to Erin and to Nick. - Joseph Raffaele

Manny was very helpful. Alex showed me fabulous new cars. The waiting area was very comfortable and the coffee was excellent.