New and used 2026 Dodge Durango for sale near North Chicago, IL

Edgar Gonzalez has been the best Service Representative that I have ever experienced with this dealership. He is truly a professional at customer service, knowledgeable about the vehicles and warranties. He was awesome in the repair of my Ram truck. Thank you for hiring this gentlemen, a true professional!!

My wife and I were pleased with our recent purchase experience. Frank Domino was very nice and pleasant as well as Sandy who kept us entertained with pleasant conversation while we waited. Overall one of the best shopping experiences of my life. Thank you, Stefan and Chris Lang

Nothing much to say just talk to Sam.Very Profesional sales person highly recommend him, he didn't push me to run through hoops just showed results am greatful thank u Sam

Had my car serviced there (used car) & the staff was very nice, and communicated well. Had a small concern after i picked up my vehicle from service, but spoke with a team member who was very kind and explained what was to be expected after services. Would definitely recommend them to anyone.

Vince did a great job as our sales rep. Mark did his best to get us the price that we wanted. This is the third Jeep that we have purchased from Palmen.

Always Our experience with Juam Carlos And Marino Dealer is excellent!!! We are happy with 5 new car!!! |||●●||| Thank you again!!!

Doug was as great as ever. Thanks again for everything you do for me and my family. You are a true professional and will be seeing you soon when my car needs further servicing.

Did everything as explained with no surprises. Work was done in a timely manner! Found a repair I was unaware of and took care of it saving me a future problem.

Chris was fantastic. Spent a ton of time with me. Found the car I wanted without the options I didn't want.

The part i really appreciated about it was the fact that of the fine gentleman i worked with, Tim, Matt and Teddy, they understood that the 1 truck they had on the lot I liked but had one feature that I did not want to have on a truck I would buy for the future. I had said feature, Ramboxes, on the truck I traded and I think they was a great creation by Ram. I like the Ramboxes and the way they create extra storage on the outside of the truck for ease of access. However with my current and expanding family situation, I was going to need a standard bed. After I explained this to all 3 of them, they were polite and receptive of my request and worked hard to find a truck they could do a truck for truck swap that was on my wheelhouse of options. They were able to accomplish just that and I am very appreciative as the truck I purchased will hopefully be a lifelong vehicle turned into a collector's item since it is a special edition truck.

Sales staff professional. All questions answered. History of interest vehicle reviewed. Nice experience. But, a better price was not offered to me. So I lost some interest. This visit was the initial phase of my research, so everything was expected.

Tim is an excellent salesman. We haven't closed a deal yet due to other issues not relating to Palmen Even though they are an hour and half away from me, they earned my future business.

You don't necessarily need an appointment for oil change..service writers all ignored me when first came in..not one of them was with a customer either..terrible customer service!

We couldn't have had a better experience. Josh was amazing and one of the nicest people you could meet. He went out of his way to make sure everything went smoothly. Everyone was very friendly and helpful.

I have purchased many trucks over the last 35 years. I have never had a purchase go as smoothly and efficiently as this one! Kunes is good! Very professional, responsive, polite, fair and communicative. Great trade in value on my truck and very fair price on the new one. Love it!!! Thanks to Dan and all his effort.

Enjoyed the experience and knowledge of our salesman. Highly recommend this dealership Very clean place. Everyone was very friendly beautiful weather. A great day to buy a car

I made a 1 star Review BY ACCIDENT. I was under the assumption that was making the review for the Napleton's Arlington Heights. I have been trying to delete my previous reviews but couldn't. Please let me know if there is a way to delete it. Your dealership is one of the best in the area... for prices and staff. I worked with Tyson and he was really helpful with everything. I decided to wait a little and will be back at your dealership for new Jeep ;)