New and used 2025 Ford Bronco Sport Big Bend for sale near West Springfield, MA

It was easy to get a convenient appointment. Staff was courteous and repair cost was reasonable. Facility waiting room was clean and comfortable. Facility location is convenient and close to shops and restaurants which makes waiting for repair completion easier.

I am very please we the entire process. Everyone has been very helpful starting with the Sales Consultant, Billy McGowan, the Sales Manager Billy Genereux and the Busines Manager, Karina Popili-Sarat, whom I thank for their professionalism and assistance throughout the entire process. I would highly recommend this dealership to everyone! Regards, Arben

Beginning with John Tapio, who responded to an inquiry then Cameron, Jillian, Matt! Jay, and (apologies, can?t remember name) Finance guy, this whole process was the best ever. Best Kudos go to Cameron and Jillian! The both were a breath of fresh air in a position that had previously filled by (not at Monaco) people who seemed to only care about commission. It seems Monaco has gotten away from that, so no dog eat dog cut throat games. Mary Jo and I are very pleased with your awesome sss ad Les team.

Kyle and Richard thanks again you guys are the best. Proud owner of a 2025 navigator

I had my Ford F-150, 2020 serviced on Sept, 30. 2025 at Sarat Ford. No complaints, Jacob M. Service Specialist was extremely busy, Dave the Service Specialist next to Jacob, picked up the ball and began processing me. Jacob returned shortly and resumed handling my appointment. Professional, courteous, all my questions and concerns were answered and delt with. John Gentile Service Manager has a great repour w/ his Staff and customers. I've not had a bad experience w/ the Service Department, since purchasing my used F-150 2020.

They took my car in on time and were done within an hour. The price was reasonable. I have always had good luck with them. They service my car 2 times a year and have for over 10 years.

So glad we went with Monaco Ford. We were treated with respect and honesty from the get go. No pushy sales tactics, no pressure to make decisions at that moment and no billion follow ups when I asked for a few days to consider my options. When it came time to finalize everything answers were promptly given and it was the smoothest car buying process I?ve had.

Called on used car availability, returned my call promptly. Was able to see car same day and purchased the next day. We had a pleasant experience all throughout. No pressure to buy.

Special ordered a new Mustang. Dealt directly with the owner to ensure order was perfect. We had an agreement but not a deal on trade. When the car arrived a month sooner than expected I was offered more than we agreed on trade, a nice rebate and MSRP was lower than when I ordered. Salesman John is honest, straight forward, and zero sales tactics. Couldn't be happier with my experience.

Had a great experience buying my truck with monaco!!! Would definitely recommend to anyone who is looking for a vehicle to take a look at monaco glastonbury!!

Dakota had me signed in quickly and service was done while I waited in a reasonable time frame. All around excellent service on my 2022 Lincoln

Just bought a 2024 Ford Edge. Process was easy and staff friendly and professional. Provides and reviewed all relevant information and documentation. Would recommend this dealership to anyone.

Excellent Service from the Dealer, I was in a tough spot that could have easily left me with a bad taste in my mouth, but thanks to their quick and friendly help, it turned into a positive experience. I truly appreciate their prompt service and genuine willingness to help.

Joshua was very thorough with regard to the sale of the Maverick. Answered any and all questions regarding the sale? The transaction was actually done the same day. I was there with regard to ensuring and registering and selling the vehicle.

AAA towed my 2014 Lincoln from Northampton, MA to East Hartford. He said it was the starter. Hoffman could not replicate problem ...had car three days. Took home. Same no start the next day. Hoffman sent Mobile Hoffman who said it was the starter. Tow truck from Hoffman said it was starter. Finally replaced. It now starts. 80,000 miles rolled over today. I love my Lincoln