Used 2020 Ford Edge for sale near Trout Valley, IL

Salesmen and all staff were helpful and worked with me on a great deal for the Gladiator.

Bought used with 16k miles. 2 years later 52k miles. Only issue was transmission shutter. A fluid exchange service solved issues. Fluid was black. Strongly recommend transmission service every 39-50k miles. I get 32mpg on highway

I walked in the dealership and was immediately greeted by a salesman. I told him that I work with the father of one their managers and would like to see her. She was very busy at that moment. So I waited until she introduced me to the salesman she thought would best suit my needs. Ricky S. then went over a couple of trucks that he recommended. Went for couple test drives, probably 6-8 miles each. Both highway and residential which was good for me. I settled on the truck I was interested in and got down to business. Agreed on the right figures, filled out the credit app and gave him my title for the (undesirable) trade in I had. Even if they wouldn't take the trade in, I wasn't leaving without the new Tacoma. Ricky took me back to business offices and introduced me to Jordan who closed the deal like he does day after day. Smooth and hiccups. Afterwards Ricky took me to the truck and proceeded to sync my phone to the truck systems. We went over a few other items and we were done. Very patient with me and knew what he was doing. Thanks Rick

I love the size if the Edge. Big enough, but not too big. I can transport large items, such as furniture. The look is great. The interior is well finished. Enough compartments and gouges, but not overdone. I have the model that has what I think is called 'Vista View' which allows nearly the entire roof of the car to be uncovered from inside allowing a great view of the sky. It also opens which is great because I love fresh air and the feel of being outside. One of the two drawbacks I have found in approximately two years of ownership is that the transmission is not smooth at lower speeds - say under 35 or 40. Not really a problem- just a little annoying. I'm also wondering if the balkiness of the transmission now will cause any issues in later years. The second drawback for me is that the gear selector is a dial. Even after two years of using this gear selector, I have not grown uses to it. It is not at all intuitive; dials are for radios not gear shifts. I do like the car, and I'm happy I bought it. Just use this review as a heads up if you start looking seriously at an Edge.

The very best car I have ever owned! So many great reasons I like it there are too many to list! I would highly recommend this car for anyone to own! Truly a remarkable automobile. Ten times better than a Cadillac I owned!

I had done all my homework, on the vehicle I wanted, they had it, detailed to the 9’s, they were quick and thorough, the buying process went quick, because I was prepared and they were organized, and I didn’t spend a whole day there! Excellent!!

I love my car and recently purchased it from a dealership as a former rental. It handles well and has an extremely smooth ride, the moon roof provides extra light even when it is a cloudy day !!

Prompt and courteous reply to my inquiries. Remained in contact but not pushy... good balance. Good 'dealer-sense' and manners.

So far, I love my Edge - 3 weeks owned. It is roomy and has leather, heated seats and knows how to parallel park which I haven't used yet. It seems to get good gas milage and ready to take it on a trip up north this weekend. We carry with us our "stuff" and two cats and they will have plenty of room to lounge as we drive when we put the seats down in the back. It was a good buying experience at Royal Oak Ford as I had to have a vehicle after my Ford Escape was totaled in a hit and run accident, I need a dependable vehicle that had plenty of room to haul food for Blessings In A Backpack. It was a good fit!

Jose is the best i have bought multiple cars from him in the past years. when you get here make sure you ask for him.

Yesterday I purchased a car by phone for the first time. As a senior citizen I sold my car on the 9th of March thinking I would get totally travel by taxi or Uber or Lyft but I under estimated the value of getting up and going when you like. The team at CarMax from beginning to directions to the highway were the very best. Each and every member made me feel valued as a customer. And feel like they were treating me like they would their family members. You could not ask for more than that. Bj

Excellent experience with the dealership and the staff I?m a repeat customer for life and I definitely will refer friends and family to this dealership in all my years of buying cars. This has been the best experience I have ever had so I?m customer completely

Had a problem with the service department on Saturday when price at payment time was more then discussed. Left dealer pissed off and called when I got home with a cooler head. Nothing was accomplished so I wrote a review that was seen by upper management. Saturday afternoon a gentleman named Mark called to discuss the issue with me. After talking in order to keep me happy and being a returning customer he first had offered his apology for the misunderstanding then refunded the entire service charge price to me. This showed me they're a stand-up dealership. The icing on the cake was the owner Dave called me on Sunday to apologize and assure me he was behind the total refund. Sherman in Skokie a place ypu can feel your needs will be addressed no matter what they are. I will be back in the future. Thanks again Mark and David!

Thank you for the great experience Everardo. Will definitely recommend to friends about Gillespie ford.