Used 2018 Ford Escape for sale near Lincolnwood, IL

The best car purchase experience ever Everything was prearranged via msgs It took only 1hr and 15 min and all was perfectly done. Joshua Gonzales was my sales person and he was great

This is my 2nd Escape in 12 years. I drive for a living and I love feeling safe on the road. I've had no problems with this car. I personally have put over 400,000 miles on it in just 4 years. Take care of your car, and your car will take care of you.

I would like to focus my review on one particular part of my experience. Two weeks ago, after a long look at new car options, I decided to buy out the lease and purchase the 2022 Rogue I'd been driving. I wanted to make sure my car was in new car shape so I brought it to Berman for a certification inspection. I've previously not felt important bringing my car for service there, and generally my service history has felt like I'm at the mercy of the dealer or service department. However, on this occasion, I received the best customer service I've ever received in 35+ years of bringing my car to a service department. Turns out, the Best Service Manager in the car industry is at Berman, and her name is Katie Udelhoven! I'm a very tough customer, quick with numbers, and very demanding. Katie not only went out of her way making phone calls to see if she could save me money (seeking to find and use as much coverage under my lease agreement to save me as much money as possible), but she explained in great detail what every issue meant to my safe driving experience, and had feeling confident that she and Berman were acting in my very best interests! Katie is the most knowledgeable service manager I've ever encountered as well. She responded immediately with credible information to every concern I posed. If I had a dealer ship myself, I would want Katie Udelhoven to be one of my first hires, and pay her at the very highest level of the Service Manager pay scale in the United States. Having worked with every level of Berman staff in this process, I am slighting no one to say ...Katie Udelhoven is the single most valuable asset within the walls of Berman Nissan, including the cars and the highest levels of your organization, she does a second to none job of making sure each customer, I'm guessing at least 40 each week, leaves happy!

Overall ratings are awesome. Very good vehicle's!! Styling exterior design, turbo engine good gas mileage. Comfortable seats heated. Good size cargo area. Reliability, good value reputation.

We were in the market for a new Lincoln Aviator. Wickstrom is always our first stop using the Costco Auto Program. We were referred to Michael Kajdanowski. He was wonderful to work with. He knows the products like the back of his hand, and took his time to show and explain all the features in this technology-packed vehicle. He guided us through a very useful test drive, which sealed our interest in the Aviator We live nearby, and expressed some concern about how the vehicle would fit in our garage. He allowed us to take the vehicle home to check that out. He helped us narrow down the feature and color options to identify exactly what we were looking for. We are very happy with our purchase, and will certainly look for Michael again when we are in the market for a Lincoln Corsair next summer!

Bought a new 2018 escape with a 2.5L,it now has 151,000 miles,other than 3 batteries that Ford replaced for free and $2,028.00 on brakes,4 plugs,2 coil packs and some front end work it has performed outstanding,kept the oil changed with Mobil 1 full synthetic oil and have had literally NO problems,I see it easily making over 200,000 miles.

Jordan was amazing. He made sure we felt comfortable and provided us with all our options. He even spent time with us after the purchase to ensure we knew all about our vehicles features. 10/10 would recommend!

Very reasonable price tag. Good vehicle's, and the fuel mileage is efficient. Ride has a nice quality to it. Comfortable seats, heated. Cargo area is spacious, including the top luggage rack. Towing capacity is pretty good. These vehicles are absolutely popular, hold up on there value reputation.

I had a conversation with Pitor and it was positive. He suggested that I wait until a few days before my trip to Chicago and check which vehicles were available at that time.

Lot's of these nice escape suvs cruising around. Good on it's reliability, and it's value. Gas mileage is efficient and so is the low cost maintenance up keep. Comfortable seats, heated. Rear space is spacious. Towing capacity is good. Luggage rack carrier for extra space.

Awesome buying experience. I loved that they introduced me to service after buying my car so I know exactly what to do when it rime to get my car serviced for the first time

Syed, and staff worked very diligently to connect us to a car that we wanted from the available stock and to finalize the purchase.

I needed a car and my friend told me about this great place with great staff very reasonable prices and I’m loving my car from Great Lake auto very good people and I will recommend them to anyone

Recently bought a 2017 Subaru from this dealership! Had a great buying experience! Andrei was great and his entire team were very friendly! Highly recommend them!

Yesterday I purchased a car by phone for the first time. As a senior citizen I sold my car on the 9th of March thinking I would get totally travel by taxi or Uber or Lyft but I under estimated the value of getting up and going when you like. The team at CarMax from beginning to directions to the highway were the very best. Each and every member made me feel valued as a customer. And feel like they were treating me like they would their family members. You could not ask for more than that. Bj

Sebastian was amazing and so friendly to talk to, we visited a few other dealerships and came across this one , we met a few nice people while there but me and my husband wanted to see the whole lot ourselves , I guess you can say old fashion since we can look online to look into the vehicle instead. While looking at the pre-owned vehicle we came across Sebastian, he was so nice and welcoming and it being it 1st time buying a vehicle we looked into what we were looking for and he gave us some advice into what to look out for as well as what vehicles are long lasting and showed us our options. My husband was very happy with his honestly as well as his tending to us especially with my daughter with his help we were able to find a great family car that meet all go our needs with more additional features and our price range. My husband and I couldn’t be ever more happier with our new vehicle.

Hector helped us on getting a truck from my wife, he was really helpful, probably the only issue was waiting, but besides that it was a great experience.

I was from out of town and found a vehicle listing online for a used 4runner at classic Toyota. I reached out and worked with Charlie who was super responsive and helpful! The vehicle was a popular vehicle that had several people interested. He was very patient as I asked for photos, videos, and regularly bugged him about the status of the vehicle. I ended up being able to buy it! The transaction went very smoothly and I'm very happy with the car. They didn't try to add a million additional fees. Just the cost of the vehicle and a standard doc fee (always included in car sales). The car was very clean, in good shape and had a full tank when I left the dealership! I'd definitely consider buying from classic Toyota and would happily work with Charlie again as well!

Everything went very well for me, good car and very friendly staff, a very good experience

Just purchased a Toyota Highlander from the dealership! Cecilio was great, super helpful, easy to communicate with and made the process very simple. Dave also was very helpful!

The service that I received was excellent especially my salesman Jon! but everyone that I had dealings with was very nice

Excellent customer service from Marvin, he listened our necessities and put us in the correct car. Thank you Marvin.

John Czech was excellent as our salesman, giving sound advice to our needs and wants. He was aware of our time constraints with other commitments and got us done in a timely manner. Will definitely be back to purchase other vehicles in the future.

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