Used 2018 Ford Escape for sale near Nashville, TN

I’m not typically one to write reviews, but my experience with CarMax has been so outstanding that I feel compelled to share. From start to finish, they’ve redefined my expectations for buying a vehicle. I found a car online that checked every box for me—low miles, all the specs I wanted, and fantastic photos that gave me confidence in its condition. The only catch? It was located at a CarMax dealership in Florida, while I’m in Nashville. For just $200, they shipped it to my local CarMax dealership. Knowing the worst-case scenario was losing that $200, I felt reassured to take the leap—and I’m so glad I did. Within just a few days, the car arrived. I had a trade-in—a mid-mileage VW Atlas in good condition—and to my surprise, CarMax offered me an amazing price. I’ve done my research, and they gave me a value that was very close to what I’d seen comparable models selling for, and significantly more than I owed. Needless to say, I accepted their offer with ease. As for my new (used) car, I was impressed by the comprehensive warranty options. The extended warranty they offer feels like an insurance policy: $200 deductible for coverage up to 150,000 miles. With my car’s mileage at around 50,000, this was a no-brainer. I’ve seen glowing reviews about the warranty online, and after my own experience, I can see why. Now here’s the part that truly sets CarMax apart—the post-purchase experience. The vehicle is used, so it’s impossible to catch every little thing during a quick test drive. Thankfully, CarMax provides a 90-day warranty and has a full-service garage. I’ve been back a few times for small fixes, like the gas door not working properly, tire monitor sensors, an alignment issue, and even replacing a rear entertainment system screen. Every single issue was handled promptly and professionally, leaving me with a car that feels brand new. Shoutout to Elvis in the service department! Not only did he remember my name when I returned, but he also ensured I had a free loaner car anytime my vehicle needed to stay overnight. The customer service I’ve received from him and the entire CarMax team has been nothing short of exceptional. This entire process has been so seamless that I can confidently say CarMax will be my first stop the next time I’m in the market for a car. I’ve purchased brand-new vehicles before and never felt this satisfied. CarMax has raised the bar for what car buying and ownership should feel like. If you’re on the fence about where to purchase your next vehicle, I can’t recommend CarMax enough. From great trade-in offers to their stellar warranty program and impeccable customer service, they’ve won me over as a fan for life. Here’s hoping they stay around for a long, long time—because this is how car buying should be done.

This is my 2nd Escape in 12 years. I drive for a living and I love feeling safe on the road. I've had no problems with this car. I personally have put over 400,000 miles on it in just 4 years. Take care of your car, and your car will take care of you.

Overall ratings are awesome. Very good vehicle's!! Styling exterior design, turbo engine good gas mileage. Comfortable seats heated. Good size cargo area. Reliability, good value reputation.

I have now purchased (2) vehicles from Rick Shaffer (Owner) of Hendersonville Auto Brokers. From both of my experiences RICK IS A STAND UP GUY: PERIOD! I purchased a 2013 Mercedes SL 550 back in June of 2022. Loved it, great car. After owning it for a couple of days I noticed that one of the eyebrow lights on the headlight wasn't working. Since I had purchased the car "as-is" with no "we owe" or anything else I called Rick asking if he knew someone that could replace it AT MY EXPENSE and that I understood that my purchase was "AS-IS". To my surprise and delight Rick said that it WAS NOT ON ME and to bring the car in and he would get the light replaced. Not a cheap or easy fix as the whole front fascia of the car has to be removed in order the replace the headlight. He provided me a loaner car while the light was replaced; again GREAT GUY. I know this is long but just before Christmas this year my step sons car threw a rod. $11,000 repair bill to replace the engine was not an option on his 2011 Hyundia Sante Fe. I thought we would take a look at what Rick had available. My step son found a 2015 KIA Soul and Rick made us a great deal on it. The car did have an open re-call from KIA which Rick (again) took care of and (again) provided a loaner car while this was done. Did I mention that he came in on Christmas Eve, Eve to meet us and make the whole thing possible? He did. GREAT GUY, GREAT DEALERSHIP. Rick is a man of integrity. I will recommend his dealership all day, everyday. Very rare in today's world.

Bought a new 2018 escape with a 2.5L,it now has 151,000 miles,other than 3 batteries that Ford replaced for free and $2,028.00 on brakes,4 plugs,2 coil packs and some front end work it has performed outstanding,kept the oil changed with Mobil 1 full synthetic oil and have had literally NO problems,I see it easily making over 200,000 miles.

It will take a week to get your car looked at because they are so busy, but they fixed my truck quickly and properly with daily updates. Great service. And I highly recommend buying the 2-3 year warrenty. I'm very very thankful I did.

Very reasonable price tag. Good vehicle's, and the fuel mileage is efficient. Ride has a nice quality to it. Comfortable seats, heated. Cargo area is spacious, including the top luggage rack. Towing capacity is pretty good. These vehicles are absolutely popular, hold up on there value reputation.

Lot's of these nice escape suvs cruising around. Good on it's reliability, and it's value. Gas mileage is efficient and so is the low cost maintenance up keep. Comfortable seats, heated. Rear space is spacious. Towing capacity is good. Luggage rack carrier for extra space.

These guys are awesome! I highly recommend. Joe Semmes made this my easiest car buying experience ever!

Connor went above and beyond to get me in the car I love and even gave me a ride to drop off my other car. Great service and cool people. Very important for me (as a woman) to feel respected and taken seriously at a dealership, and they did just that. I’d recommend this dealer and dealership to EVERYONE and you now have a loyal customer for life. 😁 I cannot thank you enough. Much love. Jen G