Used 2019 Ford Escape SUVs for sale near Grosse Pointe Farms, MI

Exceptional-friendly, courteous, knowledgeable, and very professional. Also, very patient and helpful in answering any questions.

Love this car. It is my first time owning an SUV and it is great. Meets all comfort & convenience requirements . Probably my most enjoyed is elevated seating provided by an SUV. Also enjoy heated seats now that I am older.

Went for oil change for my 2019 ram 1500. As usual went flawlessly and quickly. The lounge is comfortable and covid compliant. The manager of this dealer always greats me when I walk in and takes care of me in a friendly professional and consistent manner. I would recommend this dealership for service without question. Andrew Kozak

We have a 2019 Ford Escape ST Line made in Spain Fab Car looks great , goes great comfy , big enough for the wife n i n the pooch very happy with it 😉👍

Kory was an exceptional sales rep. Very positive and informative. No pressure purchase. This is our first KIA!

Nice car,bought it in July 2021 had 24000 thousand miles.I am 77 years old always wanted a small suv.i have problems with it keep saying Low tire pressure i need to know why it keep on doing that i have to keep putting air in the tires.

Tadd was fantastic. Very helpful throughout the process and got me out of a rough spot. I will always use him for advice/next vehicle. Will recommend to family and friends!

Looking for good gas mileage and comfort. Also, looking for closer place to get service which Raabe provided. The reliability of the vehicle was also a consideration.

Top Notch. Very Professional. I bought the car. Salesman John Howze is a real professional.

Went above and beyond to send me a real time video of the vehicle, very helpful since I’m 4 hours away. Truly appreciate your help!

Kaycy was amazing to work with. She helped me get into the vehicle I wanted and stuck with me through the entire process. Drove 12 hours from Southern Virginia to pick up my vehicle and it was well worth it! Thank you Kaycy!

Called my friend Mike Rey to see if he has the vehicle My wife was looking for. He did, we stopped in to check it out. Then we bought it the same day.

Erik Boyes is fantastic to work with! I will recommend Champion Hargreaves in the future to family and friends. Also this survey should not require more than 25 words it will deter people from doing the survey.

Kelsey was at lunch when I've arrived but was smiles and asked about my service(s) my car was due for. Just an Oil change was needed, she did an overall maintenance check up on the computer since my last visit. Told me about the conditions of Wiper blades & tires, since we are going into early fall season. I appreciated that. Teresa had the day off, Kelsey stepped up and filled some big shoes, Thank you Kelsey for listening to me and telling me what's due in the coming maintenance mile marker chart. I'm very happy customer doing business with Serra Kia as of 9/02/2025

This dealership is the greatest in the metro Detroit MI and around the Toledo OH areas. I emailed thirty dealerships to negotiate on a 2025 Hybrid Toyota Camry. This dealership was the only one that would negotiate with me. It was also the nicest dealership. I negotiated with them on 1/27/25. That is a time period when dealerships should negotiate. Dealerships make bonuses based on monthly quotas, incentives, etc. Sales people are normally only commission pay in the car sales business. If they don't rnake there quota they need to pay back the dealership for a pro ration of there quota shortage. Please learn about commission only payment for employees. I emailed thirty dealerships to negotiate pricing on the camry. This dealership answered my many questions. They didn't push me to come into there dealership. They respected my request to communicate via only by email (until I was ready to make a phone call to the dealership). They still do not phone me after I phoned them and honored my communicate by just email. I didn't agree with a charge dealerships gives to customers. This dealership was the only one negotiable on that charge. When I received my new vehicle the tank was filled up with gas. It was also very clean. They also threw in some options with my negotiated price. Don't waste much time calling other dealerships. This dealership is the only one that will give you respect. This dealership is the only one that will be negotiable. The other dealerships did not even want to give me $1.00 off the price. Also, the dealership will give you the out the door price. The dealership will not do the usual games of pushing you for "what do you want for a monthly payment". Also, I wasn't lied to by this dealership. I caught at least one lie from one person at every other dealership. Normally, if i were talking to more than one person it would be at least one lie per person per dealership. I also shopped at dealerships for a used vehicle this past summer. i followed the same procedures. all of the same things happened to me this past summer. it is very sad and sick. sadly, in the summer time page toyota didn't have my sought after vehicle. after my experience in the summertime i was exhausted from the horrible experiences. i have to shop so that is why i'm back shopping for a vehicle. Please ask for Dominica Moore (Internet sales person) and Anthony Aquino (sales person) at Toyota in Southfield, MI. My gratitude goes out to both of them. Thank you so much Page Toyota - A. Hamilton

the sales rep was great, the experience was great overall. we were able to communicate really well. leaving as a happy customer. thank you. 100% recommend

I came in for a tire rotation and was in a hurry, the service manager drove my truck in himself and saw that it got completed quickly and finished it with a wash, thanks a lot Doug!

Most dealers are a pain to deal with when turning in a lease to release, my sales guy Mark Clish makes it pain free at Southgate ford! From ordering my new truck to delivery it was a seamless process! Highly recommend

Mike Wiebelhaus was my salesman and has sold me several vehicles over the last several years. His professionalism was second to none. He gave me exactly what I wanted and was able to keep me at the price point I asked for. I will only buy cars from Mike.

I Loved my 2019 Ford Escape! It was my third Escape, as I previously owned a 2005, and a 2011! Sadly, it was my last as FORD's new version of the Escape is AWFUL! I NEVER had one issue with my 2019, and I drove over 94,000 miles over the 6 1/2 Years that I owned it! However, the resale value SUCKS! I know it's just the game they play at the dealers, but it's an ugly game where the consumer always loses! But - it's only money,,, and you can't take it with you!

Brian crayne excellent salesman very friendly. Got us in a car, quick and fast👍🏻😁best salesmen ever

The purchase experience was efficient and the dealership personnel were very professional and helpful. I would recommend this dealership. I will be back the next time I am looking for a new vehicle.

Ed Lazette is awesome. Very kind and thorough. He got me into the perfect vehicle for me. He's the best!!

Excellent Customer Service all around timely and efficient from the salesperson to the young man who showed me the technology end of the service. Thats all I have for today. This requires to many words that's my only complaint! It wouldn't take my city and state this took me another 15 minutes. Thats another complaint. The survey is annoying. Other than that your people are awesome.

Everyone was inviting and helpful. Charlie Green assisted me throughout the process and was extremely knowledgeable and made everything easy!