Used 2020 Ford Escape Titanium for sale near Chicago, IL

We were a little leary of dealerships and in the past feeling intimidated bad uncaring salespeople who treat you like your a number. We decided to go to Capital Chevrolet in Lexington as my friend had told me, her saleslady who's she's bought from for years had started working there, she has great reviews, credentials and Kim even showed us the commercials where she had been on TV and the internet. We pull up and to our suprise we are greeted with the warmest smile and welcome from the exact person we went to see, Trisha Hulin! I've never felt more welcomed at a dealership as I did that day. Immediately all of my fears melted away, without her speaking a word I knew we were in good hands and she was everything Kim said she was. She greeted us with a smile, opened our doors and even helped me get my elderly mother inside and seated. She Immediately ask if we'd like a beverage or a snack, it was like visiting family, we were treated like royalty and we felt important and appreciated. I had some credit struggles and was nervous about it but Trisha assured me that she would take care of us and indeed she did. She worked with such grace ,integrity and honesty every step of the way, she was dressed and carried herself very professionally, you knew she genuinely cared and was there to help us and guide us in the right direction. That lifted such a heavy weight off of my shoulders. Just knowing she was doing everything she could for us was such a blessing, I can see why she's highly recommended and everyone raves about her. She worked hard and diligently but, she got us approved for the vehicle that we wanted, me and mom were ecstatic. I admire her so much, for her love of helping others and with a smile on her face every step of the way. She has the sweetest spirit, very positive, she's beautiful and she went above and beyond to take care of us. I can never thank her enough for all of her hard work and determination. I also saw several of her new coworkers asking her for help and guidance and she didn't hesitate for one minute to lend a helping hand, this just isn't something you typically see at a dealership, she spoke highly of everyone, not one negative word from her even though we heard one of the managers make a rude comment towards her, that did leave a bitter taste in my mouth, but Trisha just smiled and kept moving. I have no doubt that there is challenging days for her, but her determination is that that I've never seen before in my 60 years. She took such great care of mom and I, and we are happy with our new Equinox, she took care of us from the very beginning and still calls to check in on us truly exceptional customer service and truly the best experience I've ever had. She is like family to us now and she truly made an impact for the good on me and mom that day. We will never buy from anyone else but her as Kim and so many other's do. If your in the market for a vehicle,or know someone that is, ask for Trisha Hulin @Capital Chevrolet in Lexington NC. She's active on social media and Kim even Googled her name and a whole page about her with positive feedback and reviews from her past decade as a phenomenal sales consultant. I hope this company realizes how amazing she is, and that they acknowledge that she works hard for them and her family. I'm still blown away at the quality of exceptional service that we got working with Trisha. Good credit or bad credit she treats you with the upmost respect and appreciation, that's the way all dealership sales should be, like Trisha! We will be back and send everyone we know to work with her. Also a thank you to Cody, Riz and Finance For being kind to us. Be sure to ask for Trisha you'll never stress and worry about the car buying process again, instead you'll smile and not want to leave. Go see Trisha!

I bought a used 2020 Ford escape hybrid titanium with 33,000 miles. I came from a 2015 X3 and I am surprised how well this car handles and feels firmly planted. I love the electric driving at slow speeds and you can hear the gas engine come on and it’s louder than my BMW, but I am still pleasantly surprised by the low level of road noise at highway speeds. Mine is Persian green, which is rare, and absolutely beautiful after I waxed it. The exterior is pretty good, considering its price range, and the interior is subpar with the hard plastic on the doors, but overall, the controls are very intuitive, easily reachable, and after I learned how to use all the options, my favorite feature is the adaptive cruise control with stop and go and lane centering. The car basically just drives itself, even in the city at low speeds. I just have to make the turns and stop at red lights and stop signs if there is no car in front of me. I also love the short stopping distances with the brakes, which feel great and confidence-inspiring, and the steering actually feels better than in my BMW, which was too light at highway speeds. Another feature that sold me was how much legroom there is in the backseat, especially the fact that you can recline the backseat a little bit and also push it a few inches back to create more legroom. There is definitely more legroom in the front and back than in my BMW, even though my BMW was a few inches longer than this car. I love the look of the RAV4 hybrid XLE and it has more cargo room, but if you check the user reviews, you’ll see that the Escape hybrid actually beats it in mpg and in my area, I would’ve paid $8k - $9k more for a similar used RAV4 so I felt like the Escape hybrid was a better value overall. I rarely buy extended warranties with cars, but I did with this one since it was such a good deal at only $4000 but it gave me seven years of extended coverage and up to 80,000 more miles, whichever comes first. Considering how tariffs will affect car part pricing and car repair bills, I thought this was a an exceptional value, just like the car itself. I’ve only had it for three weeks, but I am really enjoying driving the car and seeing how little gas it sips.

Had a wonderful experience! Purchased a 2019 Tundra last month and had nothing but great things to say. Joel answered all of my questions and I felt taken care of!

Drove this 2021 escape hybrid got 40mpg and the seats were nice. The interior is not bad for the price its cheap but not fall apart cheap. On the outside it's just another white SUV the ride is a bit harsh and the 2.5 4 banger is a reiable engine. All is forgiven when the price is considered $24,000 ($21,000) after NJ EV rebate not bad for the money wireless Android Auto would have been nice though.

I made the service appointment which was scheduled easily. Took the car in and was acknowledged immediately. Signed in with Randy who was my Service Advisor. He kept me informed through the whole time that it was being serviced. It took less time than what I expected. Randy was great to work with, very pleasant with an awesome sense of humor! I hope I always have him as my Service Advisor!!

I purchased a new 2020 Ford Escape Titanium 2.0 AWD in early 2021. Four years and 60,000 miles later, I have little to complain about. The Negatives: Like many newer vehicles, the reliabilty has kept me guessing. The car has had trips to the dealership at 2k miles for a check engine light and rough idle, and various coolant leaks at 30k, 45k, and now 60k. I may try to schedule next years coolant leak appointment at 75k, and hope nothing else goes wrong. I am nervous for reliabilty going forward outside of the warranty. Also, the car depreciated at a painful rate. The Positives: This thing moves! The 2.0 turbo has 250hp and plenty of torque, giving it a surprisingly sporty feel in a little SUV. With highway driving, I regularly get between 35-42mpg. I have also been impressed with its towing ability. It will regularly tow up to the maximum of 3,500 lbs, including a 12' enclosed trailer full of furniture. It handles towing like a champ, while getting 14-16mpg (better than some trucks empty). Other notable positives are the interior design and function, the Fordpass app, and the driving technology (HUD, Adaptive Cruise Control, and Early version of Blue Cruise). Overall, it's a great car for the value. Perfect for a small family or dog owner, looking for something economical and versatile. You may want to get on a first name basis with the local Ford service department and have a backup vehicle.

Thank you for the great experience Everardo. Will definitely recommend to friends about Gillespie ford.

Was looking for a reliable car to last me a few years I love it so far! Such a beautiful car the speakers sound similar to a small bass box. They are cheap reliable and the best ford has to offer for a long term car

My service manager, Tony Hang, is the best and he is the reason I continue to go to Crown Lexus Of Ontario. I I am always able to make appointments however I always ask for him. If he is not there, I tend to wait until he is. He is very professional yet makes me feel very comfortable. If Tony is busy when I call, he always returns my calls in a timely manner. I have absolutely no complaints about Lexus and I think Tony is a great asset to your dealership. Please feel free to contact me if you have any questions.

I wanted a medium SUV with towing capacity. Something a step up from by Buick Encore, which I really liked. I really liked the newer redesign of the Escape, when I first saw the image online I didn't recognize it as a Ford Escape. I went for a test drive in a SEL and the Titanium, I was definitely not sold on the SEL coming from the Buick Encore with it's awesome interior leather seats and trim. It was just too far a step down. The SEL also didn't brake correctly on the test drive, possible it needed the brakes replaced. The Titanium drove much better on the test drive and since it was raining, I got a real feel for the vehicle. I found the interior lacking, again coming from the Buick. The leather seats were not in the same class. The door arm rest also. So looking past the leather, the tech was much better. The LED, the 5 drive screens for regular, eco, sport, rain, snow, change with the drive type which is great. The 360 pilot, adaptive cruise, self parking assist, and all the other tech was awesome. Plenty of comfort and room in the back with adjustable seating. Minor repairs on the speakers and the rear door rubber seal were need. Definitely a pain but nothing is perfect. At 250 hp and the 3,500 towing capacity for future use for a pop up trailer, I'm pretty content. An Outback would have set me back 7k more for the same specs. I owned a Impreza hatch which I loved but that was not without it's flaws (for all you Sub fanatics, yes flaws) So as a long road trip car, 5 hours, it was very comfortable and with the minor repairs that were needed I'm still happy with the Ford Escape. My next car? I mix it up. Not sure what it will be.

Was ok but car sold 1 day before I was scheduled to go in and purchase

Best Purchase experience we have ever had buying any vehicles. The Ram 1500 4X4 is outstanding. Huge shout out to our Salesman Terry Kelly and the Business Manager Dwayne Lyons who could not have been any nicer or squared away Dave + Robin

I didn't have an appointment for oil change, car was taken in shortly after arriving and finished in a hour.

Since 2014 I have purchased three new cars at Janesville Subaru (a Legacy, Forester Premium and recently a Forester Limited). Allow me to share my experiences. The salesperson I deal with is Deana Watry. Deana sold me my first car from this dealership – but it was not my first Subaru which was purchased back in the 1980’s! I was impressed with Deana from the start. She was able to answer questions and get me into a vehicle my wife and I were seeking. If Deana did not know an answer she would find it. Over the years of brining cars in for servicing Deana maintained contact and ensured things were continuing to go well. As a buyer in his late 60’s I have dealt with a variety of salespeople in other dealerships selling other makes and models. Most in sales are simply out for themselves and will tell you whatever they like to get a sale – buyer regret usually followed. Deana is personally interested in helping us get what we wanted within our budget. She understands that customer satisfaction is about integrity, being honest, follow-up and continuing to build trust. Yes, I will continue to buy from Deana – I hope you do as well. Now for the dealership. After purchasing a 2015 Legacy the driver’s seat could not be moved forward or back. A Rockford Subaru dealership wanted $2,000.00 to replace the seat. Subaru of America had me reach out to Janesville Subaru to have them evaluate the seat. Within 10 minutes the problem had been fixed. A quarter had fallen into the seat track and stopped the seat from moving. There was no charge. I gave the bent quarter to the service manager with my thanks! I’ve only had service done there since. Buying tires - they are competitive with the large retailers. This means free rotation with oil change and free car wash. Travel is part of my job. Having a dependable car is essential. The dealership is good at keeping me updated about regular maintenance. In the service department, Jonathan and others work to schedule according to your time frame. It has been common for me to get in on short notice. I like the dealership and believe you will as well. Be sure to ask for Deana if you want to buy.

Anthony and Jocelyn made a great team for us! They helped us find our two cars at the right price and were very kind and helpful! We definitely recommend them!

My sales agent, Matthew Christian was extremely supportive. He thoroughly explained my options and made recommendations that he felt best fit my needs. I highly recommend him. My finance person Ana was also very helpful in making the purchase of my Lexus a smooth transaction.

I was able to get a car for my daughter at an affordable price all thanks to Jesus Hernandez

Bought my Jeep from Stephen . Pleasant professional guy . Good experience . Would not hesitate To recommend this dealer .

I can’t say enough about the outstanding service at BMW of Barrington, especially thanks to Justin in the service department. He always goes above and beyond to take care of us. Justin is professional, responsive, and truly committed to making sure everything is handled quickly and correctly. No matter the situation, I know I can count on him to provide updates, answer questions, and ensure the work is done right the first time. It’s rare to find someone so dedicated to their customers, and Justin has made every experience stress-free and enjoyable. Thank you, BMW of Barrington, and especially Justin, for always delivering such an exceptional level of care and service!

Excellent service visit they did everything in a timely manner while I waited for my vehicle to be finished I also purchased the car there so I take it there for service

Budd Baer provides us with consistently good service in a professional manner from ease of scheduling appointment thru the final checkout process. No hesitation to recommend them.

Salesman was informative, kind, and patient wit all our questions. Not pushy either. We appreciated how friendly the whole staff was as well.

Outstanding professional experience would highly recommend this dealer and specifically Michelle to anyone. Top notch!

As always excellent experience, Molstead men are professional and friendly, Jack helped me find a new vehicle after my 3 month old vehicle was totaled. Deb worked with me for the sale. Thank you

Process was smooth and straight forward and I would do business again when I?m ready to purchase another vehicle when the time comes thank you