Used 2020 Ford Escape for sale near Adams, NY

My experience with Auto Nation was simply the best customer service in repairs from beginning to completion! I can?t believe they offered me a same day appointment and a loaner when the repairs extended into the next day. Shawn was so knowledgeable and explained everything in detail to me. He also saved me over $700 by contacting a previous dealer to find out what work had already been done so nothing was duplicated. The Service Department, as well as the whole dealership, is top notch with professional, high customer service people. I consider this my new home!

Drove this 2021 escape hybrid got 40mpg and the seats were nice. The interior is not bad for the price its cheap but not fall apart cheap. On the outside it's just another white SUV the ride is a bit harsh and the 2.5 4 banger is a reiable engine. All is forgiven when the price is considered $24,000 ($21,000) after NJ EV rebate not bad for the money wireless Android Auto would have been nice though.

Excellent service. Sales person was patient, knowledgeable polite and respectful and listened carefully to what I wanted to accomplish. Vehicle was delivered clean and on time.

I purchased a new 2020 Ford Escape Titanium 2.0 AWD in early 2021. Four years and 60,000 miles later, I have little to complain about. The Negatives: Like many newer vehicles, the reliabilty has kept me guessing. The car has had trips to the dealership at 2k miles for a check engine light and rough idle, and various coolant leaks at 30k, 45k, and now 60k. I may try to schedule next years coolant leak appointment at 75k, and hope nothing else goes wrong. I am nervous for reliabilty going forward outside of the warranty. Also, the car depreciated at a painful rate. The Positives: This thing moves! The 2.0 turbo has 250hp and plenty of torque, giving it a surprisingly sporty feel in a little SUV. With highway driving, I regularly get between 35-42mpg. I have also been impressed with its towing ability. It will regularly tow up to the maximum of 3,500 lbs, including a 12' enclosed trailer full of furniture. It handles towing like a champ, while getting 14-16mpg (better than some trucks empty). Other notable positives are the interior design and function, the Fordpass app, and the driving technology (HUD, Adaptive Cruise Control, and Early version of Blue Cruise). Overall, it's a great car for the value. Perfect for a small family or dog owner, looking for something economical and versatile. You may want to get on a first name basis with the local Ford service department and have a backup vehicle.

You can?t beat this dealership I will always do business here and tell everybody to buy new or used car and trucks and for service

Was looking for a reliable car to last me a few years I love it so far! Such a beautiful car the speakers sound similar to a small bass box. They are cheap reliable and the best ford has to offer for a long term car

Good sales staff and customer service. Good car at very fair price. Would do business again with this dealer. Just alittlefar to travel. 89 mi.

I wanted a medium SUV with towing capacity. Something a step up from by Buick Encore, which I really liked. I really liked the newer redesign of the Escape, when I first saw the image online I didn't recognize it as a Ford Escape. I went for a test drive in a SEL and the Titanium, I was definitely not sold on the SEL coming from the Buick Encore with it's awesome interior leather seats and trim. It was just too far a step down. The SEL also didn't brake correctly on the test drive, possible it needed the brakes replaced. The Titanium drove much better on the test drive and since it was raining, I got a real feel for the vehicle. I found the interior lacking, again coming from the Buick. The leather seats were not in the same class. The door arm rest also. So looking past the leather, the tech was much better. The LED, the 5 drive screens for regular, eco, sport, rain, snow, change with the drive type which is great. The 360 pilot, adaptive cruise, self parking assist, and all the other tech was awesome. Plenty of comfort and room in the back with adjustable seating. Minor repairs on the speakers and the rear door rubber seal were need. Definitely a pain but nothing is perfect. At 250 hp and the 3,500 towing capacity for future use for a pop up trailer, I'm pretty content. An Outback would have set me back 7k more for the same specs. I owned a Impreza hatch which I loved but that was not without it's flaws (for all you Sub fanatics, yes flaws) So as a long road trip car, 5 hours, it was very comfortable and with the minor repairs that were needed I'm still happy with the Ford Escape. My next car? I mix it up. Not sure what it will be.

The new valet service really helps getting cars serviced, very helpful for those on a busy schedule. I?ve been getting good service with them for sometime now and will continue to work with them.

Thomas Havnen was great! It was my first car purchase, and he helped walk me through the process and answer any questions I had. I am super satisfied with my car and the quality of service that was provided.

Even though I didn't end up purchasing a vehicle, I have to give major credit where it's due—Ariel Almonte was hands down one of the best sales professionals I've ever dealt with. From the moment I stepped onto the lot, he was friendly, patient, and genuinely interested in helping me find the right fit, not just pushing a sale. What stood out most was their honesty and transparency. They took the time to answer all my questions (and there were a lot), offered insights without any pressure, and gave me the space to think things through. It's rare to feel like someone has your best interests in mind during a big decision like this—but that's exactly how Ariel made me feel. While the car just wasn’t the right one for me at this time, I’ll definitely be coming back when I’m ready—and I’ll be asking for Ariel by name. If you’re looking for a trustworthy, professional, and genuinely kind person to guide you through the car buying process, do yourself a favor and talk to Ariel. They made what could have been a stressful experience feel easy and positive. Highly recommend!

waiting on call back from mr smith, regarding depreciation on 22 tucson vehicle, relating to asking price on 3 yr s old vs deprec. from 32 k new purchase. he is to call after thanksgiving, no call as of yet.

Absolutely the best! Friendly staff. Great service. Will continue to go to Valley Buick and GMC for service of my vehicle and for future vehicle purchases

This was the quickest and smoothest car buying experience I have ever had. Tony answered all of our questions, gave us a test drive, then told us what their lowest price was. No running back and forth to "the boss," no sob stories about how he's losing money on the deal, just a fair price on a nice car. We drove up from Jackson for a specific model of a specific car (FIAT 500L), but I'm sure I'll be coming back for other car needs. Thanks Tony!

John was wonderful helped us through our buying process today very friendly, great sales. #LuckyBuyersClub

BY FAR BEST EXPERIENCE EVER! Adam and Korey are amazing! Go here! Buy from here! We will return for our next vehicle. Adam was honest, straight forward, accommodating, reliable, relaxed, such a good ol boy. He had our used vehicle ready for us after a 2.5 hr drive. You can trust what they say here. They are intelligent and create the best experience. By Far BEST CUSTOMER SERVICE OUT THERE! It was 100% worth the drive. Quick and efficient, and know what they are doing. A million thanks yous for our beautiful Suburban and fantastic service! ❤️ Clean and Gorgeous used vehicles. Smooth purchase. We are extremely satisfied and happy. Ran like a champ all the way home. Adam was very attentive to my requests and needs with no hesitation!

This Review all about Sharr Garza! She is the only person you want to deal with at this location. The patience and time she took explaining things to me was above and beyond appreciated. She communicated and even double checked my car and found things the collision shop missed and I wasn’t even upset about it because she was honest, upfront, and got everything ordered and fixed right away! She really makes it a point to make sure the customer is fully taken care of and satisfied with their service! As far as I’m concerned she should be the Manager of this location! Employees there could really learn a lot from the way she does things.

The whole team was pure joy to work with. They were very knowledgeable and were more than willing to go the extra mile to answer all my questions.

This was my very first time buying a vehicle from race coming Hyundai Avon Brandon, and the amazing finance team from the second I pulled into the lot they treated me as a human being, not just as someone there to make a commission off of. I love my car, love my service that I got from them Highly recommend Ray skillman Hyundai Avon! Cannot say enough about them

My brother Brandon is a Sales Manager at Bob Allen and I came up to see him. He introduced me to Payton Craig, a salesman, and we started a car deal. I highly recommend Payton as a salesman because you can easily see he has a good personality, cares what youre looking for, and tries hard to get the deal done and make you happy!

Luke went above and beyond to make my car buying experience great. I will be contacting Klaben Ford and Luke for my next car purchase.

The service was very good and the staff was knowledgeable and friendly. I was notified when to come pick up my car. I was offered the opportunity to wait in their lounge where they provide a variety of food and drinks for their customers.

Cody did a great job, as always. When they installed my new battery, the after factory remote starter they installed stopped working. He tried to get ford to replace after only 3 years. They wouldn’t. They would split it but it had doubled in price. Not using a Ford product that quit working. Cody tried his best.

The truck was perfect and the price was really good! We were out of town and the dealership made it super easy. Perfect auto transaction.