Used 2020 Ford Escape for sale near Diamond Bar, CA

Wish all service centers were as professional, honest and reputable. Kudos to Ken Goudy service center. I highly recommend Ken Goudy for Service and Sales.

I bought a used 2020 Ford escape hybrid titanium with 33,000 miles. I came from a 2015 X3 and I am surprised how well this car handles and feels firmly planted. I love the electric driving at slow speeds and you can hear the gas engine come on and it’s louder than my BMW, but I am still pleasantly surprised by the low level of road noise at highway speeds. Mine is Persian green, which is rare, and absolutely beautiful after I waxed it. The exterior is pretty good, considering its price range, and the interior is subpar with the hard plastic on the doors, but overall, the controls are very intuitive, easily reachable, and after I learned how to use all the options, my favorite feature is the adaptive cruise control with stop and go and lane centering. The car basically just drives itself, even in the city at low speeds. I just have to make the turns and stop at red lights and stop signs if there is no car in front of me. I also love the short stopping distances with the brakes, which feel great and confidence-inspiring, and the steering actually feels better than in my BMW, which was too light at highway speeds. Another feature that sold me was how much legroom there is in the backseat, especially the fact that you can recline the backseat a little bit and also push it a few inches back to create more legroom. There is definitely more legroom in the front and back than in my BMW, even though my BMW was a few inches longer than this car. I love the look of the RAV4 hybrid XLE and it has more cargo room, but if you check the user reviews, you’ll see that the Escape hybrid actually beats it in mpg and in my area, I would’ve paid $8k - $9k more for a similar used RAV4 so I felt like the Escape hybrid was a better value overall. I rarely buy extended warranties with cars, but I did with this one since it was such a good deal at only $4000 but it gave me seven years of extended coverage and up to 80,000 more miles, whichever comes first. Considering how tariffs will affect car part pricing and car repair bills, I thought this was a an exceptional value, just like the car itself. I’ve only had it for three weeks, but I am really enjoying driving the car and seeing how little gas it sips.

Although the car we wanted didnt work out, the customer service was excellent. MARCUS is a STAR! He should be in management. I have brought many mercedes in the past. Carmax is turning the tide when it comes to purchasing vehicles. The best thing to do when you buy any car is to take it to another mechanic, and then bring it back to the place to be fixed within the warranty period. The Truck I purchased from them a year ago had a few issues but they did take care of it and I've not have any problems since. Carmax has set the bar high for purchasing returning and anything to do with cars. BRAVO!

Drove this 2021 escape hybrid got 40mpg and the seats were nice. The interior is not bad for the price its cheap but not fall apart cheap. On the outside it's just another white SUV the ride is a bit harsh and the 2.5 4 banger is a reiable engine. All is forgiven when the price is considered $24,000 ($21,000) after NJ EV rebate not bad for the money wireless Android Auto would have been nice though.

I recently purchased a white 2021 Kia Soul from Sterling Imports, and I couldn't be happier with the entire experience. From the moment I walked in, the staff was friendly, professional, and never pushy. They let me take my time, answered all my questions honestly, and made sure I felt confident in my decision. The car itself was in excellent condition—clean inside and out, low mileage, and priced fairly. They were upfront about everything, including the vehicle history and financing options. The buying process was smooth and efficient, with no surprises or hidden fees. I've been driving the Kia Soul for a few weeks now, and it's been perfect—fun to drive, great on gas, and exactly what I was looking for. If you're in the market for a reliable used car and want a no-pressure buying experience, I highly recommend checking out Sterling Imports. Thanks again to the team there you made car buying easy and stress-free!

I purchased a new 2020 Ford Escape Titanium 2.0 AWD in early 2021. Four years and 60,000 miles later, I have little to complain about. The Negatives: Like many newer vehicles, the reliabilty has kept me guessing. The car has had trips to the dealership at 2k miles for a check engine light and rough idle, and various coolant leaks at 30k, 45k, and now 60k. I may try to schedule next years coolant leak appointment at 75k, and hope nothing else goes wrong. I am nervous for reliabilty going forward outside of the warranty. Also, the car depreciated at a painful rate. The Positives: This thing moves! The 2.0 turbo has 250hp and plenty of torque, giving it a surprisingly sporty feel in a little SUV. With highway driving, I regularly get between 35-42mpg. I have also been impressed with its towing ability. It will regularly tow up to the maximum of 3,500 lbs, including a 12' enclosed trailer full of furniture. It handles towing like a champ, while getting 14-16mpg (better than some trucks empty). Other notable positives are the interior design and function, the Fordpass app, and the driving technology (HUD, Adaptive Cruise Control, and Early version of Blue Cruise). Overall, it's a great car for the value. Perfect for a small family or dog owner, looking for something economical and versatile. You may want to get on a first name basis with the local Ford service department and have a backup vehicle.

Just bought my car from Carmax in Costa Mesa. Michael helped me. The whole experience was easy and painless. It really is the way car buying should be! When it's time for me to buy a car again I'm definitely going back to Carmax!

Was looking for a reliable car to last me a few years I love it so far! Such a beautiful car the speakers sound similar to a small bass box. They are cheap reliable and the best ford has to offer for a long term car

I wanted a medium SUV with towing capacity. Something a step up from by Buick Encore, which I really liked. I really liked the newer redesign of the Escape, when I first saw the image online I didn't recognize it as a Ford Escape. I went for a test drive in a SEL and the Titanium, I was definitely not sold on the SEL coming from the Buick Encore with it's awesome interior leather seats and trim. It was just too far a step down. The SEL also didn't brake correctly on the test drive, possible it needed the brakes replaced. The Titanium drove much better on the test drive and since it was raining, I got a real feel for the vehicle. I found the interior lacking, again coming from the Buick. The leather seats were not in the same class. The door arm rest also. So looking past the leather, the tech was much better. The LED, the 5 drive screens for regular, eco, sport, rain, snow, change with the drive type which is great. The 360 pilot, adaptive cruise, self parking assist, and all the other tech was awesome. Plenty of comfort and room in the back with adjustable seating. Minor repairs on the speakers and the rear door rubber seal were need. Definitely a pain but nothing is perfect. At 250 hp and the 3,500 towing capacity for future use for a pop up trailer, I'm pretty content. An Outback would have set me back 7k more for the same specs. I owned a Impreza hatch which I loved but that was not without it's flaws (for all you Sub fanatics, yes flaws) So as a long road trip car, 5 hours, it was very comfortable and with the minor repairs that were needed I'm still happy with the Ford Escape. My next car? I mix it up. Not sure what it will be.

once i arrived to the dealer, soon i have a personal attending my request, very profesional, always give them more options, always trying to get the best loan, im very satisfy with all the staff. make my experience one of the best

I emailed about info for a truck and they responded right away.

Excellent customer service and sales team was easy to work with. I bought the truck via Costco's car buying program without a hitch. Andres and Mark took great care of me!

GREAT BUYING EXPERIENCE, SALESMAN ANTONIO WAS GOOD AND FUN, HE TOOK MY BARBS AND KIDDING IN STRIDE. RONICE THE GAL THAT DOES THE PAPER WORK HAS A GREAT PERSONALITY, SHE COULD TAKE MY KIDDING AND FIRE BACK A COMEBACK, HAD A GREAT HANDSHAKE. ONLY PROBLEM, DOING THE PAPERWORK TOOK TOO LONG, I PRESUME BECAUSE QUITE A FEW CARS WERE SOLD THAT DAY

Diego sold us 2 cars today! He’s very helpful and informed. FIVE STARS DIEGO! Thank you so very much! You relieved a lot of stress!

Randy was solid, he helped me & my friend the car we wanted. We got a good price and overall the service was excellent there. I would highly recommend coming here for a used car !

Smooth transaction and all the staff are very friendly. My salesman that assisted me George was very helpful. Will do business again,

Excellent service every time I come here. Jaime Nava is great to work with and provides excellent customer service.

I've been putting off getting a new card because the exhausting process (in the past) is so anxiety provoking for me. I've had 2 Mercedes in the past, and never had a bad experience. On a whim, I began looking online and searched all the MB dealerships around and, by far, Mercedes Benz of Long Beach had the best inventory and most competitive prices. So, I sent an email inquiry about one of their vehicles and within an hour, the Internet Sales Manager (Joel Turett) got in touch with me. Even with less than perfect credit, Joel had me financed in about 20 minutes. The next day I came in, test drove a couple vehicles I liked and finally settled on one. I got a more than expected fair trade on my old Mercedes, and was leaving there in a short time with my new car. In the past when car shopping (especially at MB dealerships), I've always felt I was treated "less than", because I wasn't buying $75,000 car. Not the case here! From Joel, to the sales manager, to the woman in the finance department... everyone was so kind and helpful. I'm not one to write reviews often, but I felt I needed to express my positive experience, especially with Joel. You can't go wrong contacting him if you're in the market for a Mercedes. He's patient, has been working there for over a decade so he is beyond knowledgeable, and, most importantly, never once pressured me or made me feel like I was being taken advantage of. The entire dealership operates like a well oiled machine with a team atmosphere and I believe that is evidenced by all these positive reviews. You guys have a lifelong customer... Thank you!.