Used 2020 Ford Escape for sale near Farmington, MI

I came in for a tire rotation and was in a hurry, the service manager drove my truck in himself and saw that it got completed quickly and finished it with a wash, thanks a lot Doug!

Drove this 2021 escape hybrid got 40mpg and the seats were nice. The interior is not bad for the price its cheap but not fall apart cheap. On the outside it's just another white SUV the ride is a bit harsh and the 2.5 4 banger is a reiable engine. All is forgiven when the price is considered $24,000 ($21,000) after NJ EV rebate not bad for the money wireless Android Auto would have been nice though.

I purchased a new 2020 Ford Escape Titanium 2.0 AWD in early 2021. Four years and 60,000 miles later, I have little to complain about. The Negatives: Like many newer vehicles, the reliabilty has kept me guessing. The car has had trips to the dealership at 2k miles for a check engine light and rough idle, and various coolant leaks at 30k, 45k, and now 60k. I may try to schedule next years coolant leak appointment at 75k, and hope nothing else goes wrong. I am nervous for reliabilty going forward outside of the warranty. Also, the car depreciated at a painful rate. The Positives: This thing moves! The 2.0 turbo has 250hp and plenty of torque, giving it a surprisingly sporty feel in a little SUV. With highway driving, I regularly get between 35-42mpg. I have also been impressed with its towing ability. It will regularly tow up to the maximum of 3,500 lbs, including a 12' enclosed trailer full of furniture. It handles towing like a champ, while getting 14-16mpg (better than some trucks empty). Other notable positives are the interior design and function, the Fordpass app, and the driving technology (HUD, Adaptive Cruise Control, and Early version of Blue Cruise). Overall, it's a great car for the value. Perfect for a small family or dog owner, looking for something economical and versatile. You may want to get on a first name basis with the local Ford service department and have a backup vehicle.

Brought my Pacifica in for a scheduled service . Work was performed promptly and correctly. Vehicle was returned clean and was well taken care of. I will continue to use this dealership.

Was looking for a reliable car to last me a few years I love it so far! Such a beautiful car the speakers sound similar to a small bass box. They are cheap reliable and the best ford has to offer for a long term car

The experience I had when buying a vehicle at this dealership is what it should always be like! I was lookin at their huge selection of pre-owned vehicles on the lot. After 5 minutes I was approached & greeted, I told them what I was looking for. After test driving 2 vehicles, I was able to make a decision while keeping me protected at a payment I was comfortable with! This dealership truly cares about there local community!

I wanted a medium SUV with towing capacity. Something a step up from by Buick Encore, which I really liked. I really liked the newer redesign of the Escape, when I first saw the image online I didn't recognize it as a Ford Escape. I went for a test drive in a SEL and the Titanium, I was definitely not sold on the SEL coming from the Buick Encore with it's awesome interior leather seats and trim. It was just too far a step down. The SEL also didn't brake correctly on the test drive, possible it needed the brakes replaced. The Titanium drove much better on the test drive and since it was raining, I got a real feel for the vehicle. I found the interior lacking, again coming from the Buick. The leather seats were not in the same class. The door arm rest also. So looking past the leather, the tech was much better. The LED, the 5 drive screens for regular, eco, sport, rain, snow, change with the drive type which is great. The 360 pilot, adaptive cruise, self parking assist, and all the other tech was awesome. Plenty of comfort and room in the back with adjustable seating. Minor repairs on the speakers and the rear door rubber seal were need. Definitely a pain but nothing is perfect. At 250 hp and the 3,500 towing capacity for future use for a pop up trailer, I'm pretty content. An Outback would have set me back 7k more for the same specs. I owned a Impreza hatch which I loved but that was not without it's flaws (for all you Sub fanatics, yes flaws) So as a long road trip car, 5 hours, it was very comfortable and with the minor repairs that were needed I'm still happy with the Ford Escape. My next car? I mix it up. Not sure what it will be.

Only problem was the invoice said that the air filter wasn?t checked then on the back side of Check list said it was. But it wasn?t checked. Transparency needs to be cleared up. I believe this should be part of the multi point check list

David was amazing. I will buy cars from him in the future. This is my second car from him. I will definitely buy a third.

Great overall experience, very nice and welcoming staff, willing to do whatever to help in anyway, offered my son and I drinks and even some food cause my son was hungry at the time

Sam is always fantastic! I have been going there for almost 25 years and he has always been a great salesman. I always know what to expect and he always has things in order and ready to go.

Easy, pain free buying experience. Definitely recommend buying from them. Emily did a great job of having everything ready when I got there and I was in and out quickly.

Salesperson Lance had 35 yrs experience as a car salesman and was awesome. I highly recommend getting your next car at this dealership and ask for Lance. My wife and I purchased an RS Blazer with no hassle and very quick. Total transaction was less than 2.5hrs. Will go back if they have another vehicle that I’m interested in.

I’m glad they offer both courtesy drop off AND pick up from your home within a certain mileage, other dealership closer to home does not

The people at this dealership are totally customer oriented and serve them with utmost care.

Serra Mazda in Brighton was the best shopping experience I have had with a dealership. Justice was a great salesperson. Having been in and around the retail automotive industry for over 30 years it was refreshing to see a young energetic honest salesperson do what he said he was going to do. The management was very friendly and efficient. Great place to buy a Mazda.

Majed help me a lot with my purchase I appreciate him. I recommend him for everybody who needs a new vehicle or even used. Thank you again.

I stopped by this dealership to look for a vehicle for my kids and they had a good selection of pre-owned and certified vehicles the staff of the four salesmen were very very professional and friendly the manager Tasha was superb I recommend this dealership if you looking for a vehicle.

Worked with Ryan Ford on getting the new CT5 Picked up. ABOVE and BEYOND what was needed to be done. Showed the whole car; the features were explained and the upgrades and new additions to car. Made the paperwork simple and easy. In and out of there within 30 minutes with the car. Wouldn't go anywhere else for business again!

My recall service appointment on 9/7/23 was reschedule by Jason Jackson. The reason was the tech going to be out for my original appointment which was 9/8/23. Jason Jackson service consultant at Suburban took care of me very well, I also ask him can we do the works package for an oil change with tire rotation. He said sure we can fit that in with your recall. Jason customer service is always on point and over the top.

Very friendly and no pressure. Would highly recommend . Thank you Briarwood ford for a easy and pleasant experience