Used 2020 Ford Escape SUVs for sale near New Palestine, IN

Linda at Tom Woods dealership in the service department was excellent! Not only that my oil was changed but it got pint inspection. And to top it all off my car got washed. You can't beat the excellent service I've enjoyed at Tom Woods in the last four years. I so appreciate them. 20 out of 10! Great work!

I bought a used 2020 Ford escape hybrid titanium with 33,000 miles. I came from a 2015 X3 and I am surprised how well this car handles and feels firmly planted. I love the electric driving at slow speeds and you can hear the gas engine come on and it’s louder than my BMW, but I am still pleasantly surprised by the low level of road noise at highway speeds. Mine is Persian green, which is rare, and absolutely beautiful after I waxed it. The exterior is pretty good, considering its price range, and the interior is subpar with the hard plastic on the doors, but overall, the controls are very intuitive, easily reachable, and after I learned how to use all the options, my favorite feature is the adaptive cruise control with stop and go and lane centering. The car basically just drives itself, even in the city at low speeds. I just have to make the turns and stop at red lights and stop signs if there is no car in front of me. I also love the short stopping distances with the brakes, which feel great and confidence-inspiring, and the steering actually feels better than in my BMW, which was too light at highway speeds. Another feature that sold me was how much legroom there is in the backseat, especially the fact that you can recline the backseat a little bit and also push it a few inches back to create more legroom. There is definitely more legroom in the front and back than in my BMW, even though my BMW was a few inches longer than this car. I love the look of the RAV4 hybrid XLE and it has more cargo room, but if you check the user reviews, you’ll see that the Escape hybrid actually beats it in mpg and in my area, I would’ve paid $8k - $9k more for a similar used RAV4 so I felt like the Escape hybrid was a better value overall. I rarely buy extended warranties with cars, but I did with this one since it was such a good deal at only $4000 but it gave me seven years of extended coverage and up to 80,000 more miles, whichever comes first. Considering how tariffs will affect car part pricing and car repair bills, I thought this was a an exceptional value, just like the car itself. I’ve only had it for three weeks, but I am really enjoying driving the car and seeing how little gas it sips.

I would highly recommend Capital City Ford and had an Excellent experience with my salesman Dan Pribble! I was over two hours away and he was very accommodating as far as getting me all the pictures I asked for and was extremely helpful with everything and made the experience very easy and not your typical buying car experience where they are pushy, very laid-back and no pressure would highly recommend this Ford dealership and asking for Dan!

Drove this 2021 escape hybrid got 40mpg and the seats were nice. The interior is not bad for the price its cheap but not fall apart cheap. On the outside it's just another white SUV the ride is a bit harsh and the 2.5 4 banger is a reiable engine. All is forgiven when the price is considered $24,000 ($21,000) after NJ EV rebate not bad for the money wireless Android Auto would have been nice though.

Our family appreciate you all. Good people. In the future I will come to you all. WHY? You guys know what yaw are doing. Prayers answer. I will tell all my friends yaw got a 15 monthly payment plan for people who need help. I felt like I was in the hospital waiting on my car. And got it back the same day. No rental. Yes! Thank yaw good peopke.

I purchased a new 2020 Ford Escape Titanium 2.0 AWD in early 2021. Four years and 60,000 miles later, I have little to complain about. The Negatives: Like many newer vehicles, the reliabilty has kept me guessing. The car has had trips to the dealership at 2k miles for a check engine light and rough idle, and various coolant leaks at 30k, 45k, and now 60k. I may try to schedule next years coolant leak appointment at 75k, and hope nothing else goes wrong. I am nervous for reliabilty going forward outside of the warranty. Also, the car depreciated at a painful rate. The Positives: This thing moves! The 2.0 turbo has 250hp and plenty of torque, giving it a surprisingly sporty feel in a little SUV. With highway driving, I regularly get between 35-42mpg. I have also been impressed with its towing ability. It will regularly tow up to the maximum of 3,500 lbs, including a 12' enclosed trailer full of furniture. It handles towing like a champ, while getting 14-16mpg (better than some trucks empty). Other notable positives are the interior design and function, the Fordpass app, and the driving technology (HUD, Adaptive Cruise Control, and Early version of Blue Cruise). Overall, it's a great car for the value. Perfect for a small family or dog owner, looking for something economical and versatile. You may want to get on a first name basis with the local Ford service department and have a backup vehicle.

Todd worked with us and made us feel welcomed. Our questions were answered and service was great Thanks Todd see you in 6 monrhs!

Was looking for a reliable car to last me a few years I love it so far! Such a beautiful car the speakers sound similar to a small bass box. They are cheap reliable and the best ford has to offer for a long term car

Best buying experience I have ever had. Informative, nice, clean facility amazing purchase packages! I love my new truck and feel like I received the best deal out there! Everyone has been available for any questions I had before, during and after my purchase.

I wanted a medium SUV with towing capacity. Something a step up from by Buick Encore, which I really liked. I really liked the newer redesign of the Escape, when I first saw the image online I didn't recognize it as a Ford Escape. I went for a test drive in a SEL and the Titanium, I was definitely not sold on the SEL coming from the Buick Encore with it's awesome interior leather seats and trim. It was just too far a step down. The SEL also didn't brake correctly on the test drive, possible it needed the brakes replaced. The Titanium drove much better on the test drive and since it was raining, I got a real feel for the vehicle. I found the interior lacking, again coming from the Buick. The leather seats were not in the same class. The door arm rest also. So looking past the leather, the tech was much better. The LED, the 5 drive screens for regular, eco, sport, rain, snow, change with the drive type which is great. The 360 pilot, adaptive cruise, self parking assist, and all the other tech was awesome. Plenty of comfort and room in the back with adjustable seating. Minor repairs on the speakers and the rear door rubber seal were need. Definitely a pain but nothing is perfect. At 250 hp and the 3,500 towing capacity for future use for a pop up trailer, I'm pretty content. An Outback would have set me back 7k more for the same specs. I owned a Impreza hatch which I loved but that was not without it's flaws (for all you Sub fanatics, yes flaws) So as a long road trip car, 5 hours, it was very comfortable and with the minor repairs that were needed I'm still happy with the Ford Escape. My next car? I mix it up. Not sure what it will be.

I was looking for a used Honda Accord and Fadi had one that was in great condition. We had some minor concerns that he took care of before we came back to purchase the car which included replacing the front grill that had a little cosmetic damage. He and the team offered a low pressure sale and were committed to helping us if any issue should arise. He was our last visit on what was a long day of car hunting and I'm glad we ended the day on a high note. Thanks Fadi and crew!

They tinted my windows and did a great job! They were quick and called to let me know it was ready and helped make arrangements for a late pickup.

I had my 2022 F450 serviced there last week. They were on time and very fast. Thanks for the quick service!!

Salesman Corey and finance manager Babu both wonderful to work with! Friendly and informative! Highly recommend working with the 2 of them, great experience especially in comparison to the other two dealerships I’ve bought vehicles at in the past!

I had a great experience buying my car from Carmel Auto Gallery. The whole process was smooth and straightforward, no pressure at all. Everyone I dealt with was friendly, honest, and made me feel comfortable the whole time. The car was exactly as described, clean and well taken care of. They answered all my questions and made sure I felt good about the purchase. You can tell they really care about doing things the right way. I’d definitely recommend Carmel Auto Gallery to anyone around here looking for a solid used car and good people to work with.

Very up front and honest about all costs involved. Helped with common sense decisions. Did no pressuring on any purchases.

I have been dealing with Pearson Ford for several years now and just bought my second vehicle. Their sales staff and service department as well as maintenance are top notch. The sales people are courteous and do not pressure. Their service staff and maintenance do not do any more than is necessary to fix your vehicle or just maintain and they do excellent work as well as. They take care of your vehicle so as to not tear up or harm it as well. I know vehicles as I grew up on a farm and if they would attempt to do any more than necessary I would immediately know. I have dealt with other dealerships before and knew when they were not above board. Pearson has been to me. Their sales personnel Scott and Phil are great people to deal with and their service tech., Bill. knows the vehicles and is straight forward with your maintenance needs. My hat goes off to Pearson and his personnel.

Service was great, the staff was very friendly & professional. Had an issue pairing my old flip phone, got an error message and needed an update. The dealership fixed the issues free of charge.

very honest and helpful staff. would definitely recommend. They got me approved where other dealers told me that I'm not approved. Thank you very much guys

Very smooth process, pleasant people, beautiful facility, no drama, great location, vehicle presentation was great, salesman stayed over an hour on their "late night" so we could test drive to us this means they are customer oriented!

Everyone we dealt with was excellent. Craig in finance was great and made the process easy. Defiantly recommend this dealership. The dealership is clean and love the waiting area.

The customer service was amazing and I will come back for sure thank you so much and I will spread it around how amazing it was Evan miller was very I understanding he worked with me on the Price.

Just bought a fourth vehicle from Capitol City Ford. Been going there since 2012. People are very courteous and helpful especially to someone like me that's not used to all the computer stuff on cars these days. Lol. Willing to help and answer any questions & help find the one right for you.