Used 2020 Ford Escape for sale near Wayland, MI

I have already shared my experience with a number of folks. I was greeted upon arrival, shown to the waiting area and given a number to call if I needed anything. They completed the service in record time, then I was shown out to my car - serviced, washed and ready to go. It was remarkable.

Drove this 2021 escape hybrid got 40mpg and the seats were nice. The interior is not bad for the price its cheap but not fall apart cheap. On the outside it's just another white SUV the ride is a bit harsh and the 2.5 4 banger is a reiable engine. All is forgiven when the price is considered $24,000 ($21,000) after NJ EV rebate not bad for the money wireless Android Auto would have been nice though.

Just got new tires & alignment. All my maintenance is done at this dealership. Great service department! Dustin is very helpful! He goes over cost & repairs before proceeding!

I purchased a new 2020 Ford Escape Titanium 2.0 AWD in early 2021. Four years and 60,000 miles later, I have little to complain about. The Negatives: Like many newer vehicles, the reliabilty has kept me guessing. The car has had trips to the dealership at 2k miles for a check engine light and rough idle, and various coolant leaks at 30k, 45k, and now 60k. I may try to schedule next years coolant leak appointment at 75k, and hope nothing else goes wrong. I am nervous for reliabilty going forward outside of the warranty. Also, the car depreciated at a painful rate. The Positives: This thing moves! The 2.0 turbo has 250hp and plenty of torque, giving it a surprisingly sporty feel in a little SUV. With highway driving, I regularly get between 35-42mpg. I have also been impressed with its towing ability. It will regularly tow up to the maximum of 3,500 lbs, including a 12' enclosed trailer full of furniture. It handles towing like a champ, while getting 14-16mpg (better than some trucks empty). Other notable positives are the interior design and function, the Fordpass app, and the driving technology (HUD, Adaptive Cruise Control, and Early version of Blue Cruise). Overall, it's a great car for the value. Perfect for a small family or dog owner, looking for something economical and versatile. You may want to get on a first name basis with the local Ford service department and have a backup vehicle.

I worked with Bryan B and had a great experience. He made sure I was happy with my chosen vehicle and made sure it was just right for my family.

Was looking for a reliable car to last me a few years I love it so far! Such a beautiful car the speakers sound similar to a small bass box. They are cheap reliable and the best ford has to offer for a long term car

Our salesman was friendly, knowledgeable and not overly aggressive on making the sale. Took the time to talk us through the car and its features. In the end we felt we got a fair deal and were treated with respect and kindness.

I wanted a medium SUV with towing capacity. Something a step up from by Buick Encore, which I really liked. I really liked the newer redesign of the Escape, when I first saw the image online I didn't recognize it as a Ford Escape. I went for a test drive in a SEL and the Titanium, I was definitely not sold on the SEL coming from the Buick Encore with it's awesome interior leather seats and trim. It was just too far a step down. The SEL also didn't brake correctly on the test drive, possible it needed the brakes replaced. The Titanium drove much better on the test drive and since it was raining, I got a real feel for the vehicle. I found the interior lacking, again coming from the Buick. The leather seats were not in the same class. The door arm rest also. So looking past the leather, the tech was much better. The LED, the 5 drive screens for regular, eco, sport, rain, snow, change with the drive type which is great. The 360 pilot, adaptive cruise, self parking assist, and all the other tech was awesome. Plenty of comfort and room in the back with adjustable seating. Minor repairs on the speakers and the rear door rubber seal were need. Definitely a pain but nothing is perfect. At 250 hp and the 3,500 towing capacity for future use for a pop up trailer, I'm pretty content. An Outback would have set me back 7k more for the same specs. I owned a Impreza hatch which I loved but that was not without it's flaws (for all you Sub fanatics, yes flaws) So as a long road trip car, 5 hours, it was very comfortable and with the minor repairs that were needed I'm still happy with the Ford Escape. My next car? I mix it up. Not sure what it will be.

They took care of my problem very professionally. The show room and service area was clean, all the personal were very helpful.

The 24 test drive experience was good. The person who helped us (Spencer I think) was very helpful. Non pushy sales made it easy to talk to everyone I met with Ultimately, the car smelled like cigarette smoke deeply and wasn’t for us. I do wish that would have been mentioned to us before driving

This place truly takes care of you. They will try and work with you to make sure you get the car that you want. People skills where great. Will always get my cars from here.

I bought a used 2020 Ford escape hybrid titanium with 33,000 miles. I came from a 2015 X3 and I am surprised how well this car handles and feels firmly planted. I love the electric driving at slow speeds and you can hear the gas engine come on and it’s louder than my BMW, but I am still pleasantly surprised by the low level of road noise at highway speeds. Mine is Persian green, which is rare, and absolutely beautiful after I waxed it. The exterior is pretty good, considering its price range, and the interior is subpar with the hard plastic on the doors, but overall, the controls are very intuitive, easily reachable, and after I learned how to use all the options, my favorite feature is the adaptive cruise control with stop and go and lane centering. The car basically just drives itself, even in the city at low speeds. I just have to make the turns and stop at red lights and stop signs if there is no car in front of me. I also love the short stopping distances with the brakes, which feel great and confidence-inspiring, and the steering actually feels better than in my BMW, which was too light at highway speeds. Another feature that sold me was how much legroom there is in the backseat, especially the fact that you can recline the backseat a little bit and also push it a few inches back to create more legroom. There is definitely more legroom in the front and back than in my BMW, even though my BMW was a few inches longer than this car. I love the look of the RAV4 hybrid XLE and it has more cargo room, but if you check the user reviews, you’ll see that the Escape hybrid actually beats it in mpg and in my area, I would’ve paid $8k - $9k more for a similar used RAV4 so I felt like the Escape hybrid was a better value overall. I rarely buy extended warranties with cars, but I did with this one since it was such a good deal at only $4000 but it gave me seven years of extended coverage and up to 80,000 more miles, whichever comes first. Considering how tariffs will affect car part pricing and car repair bills, I thought this was a an exceptional value, just like the car itself. I’ve only had it for three weeks, but I am really enjoying driving the car and seeing how little gas it sips.

It was amazing, leaving the car out for service and not having to get it there and wait was magic. Easily 4 hours found! The convenience was truly unbelievable.

Friendly and fast process. Honest and not pushy. I spoke and dealt with both Mikes. They were up from and answered all questions I had. Overall the experience was good.

Service department. They were very very busy when I came in. They were very respectful and helpful, they got me an appointment even though they were out a week or 2. Not their fault they are busy with business. They were very kind and helpful with my issues. They discussed prices before performing anything on my vehicle. Highly recommend. They actually got me in earlier than they said because they had a couple cancelation appointments. Amazing! Dustin & DJ great men

Rob and his team were excellent to work with from start to finish. Excellent experience!

The moment I went there it was same as it was online and I had to come back the next business day and bought it

I had a fantastic experience buying my first car from a dealership at Zeigler of Plainwell. Dean Degroot was patient with me and explained the benefits and drawbacks with each vehicle I looked at. He wasn’t pushy never pushy or rushing me into the sale. I would recommend Zeigler of Plainwell and Dean to anyone but a vehicle.

Josh was great guy got just what we were looking for !!!

Our experience was made phenomenal thanks to Tyler Trus. He was super knowledgeable, refrained from mansplaining things and didn’t try to swindle me. 10/10- would highly recommend!

Everyone I dealt with on the day I purchased my new vehicle was friendly and helpful. This was the fourth Escape I purchased from Tony Betten, 3 new and 1 used. All four times I had a great experience and would go back again.

Prompt call with results of service. I like the carwash after service is completed. Always an enjoyable place to bring my vehicles.

love the relaxed new facility and excellent follow up received from the service adviser