Used 2020 Ford Escape for sale near Webster Groves, MO

Jeff Reed provided great service. He is attentive to what we want to know and goes the extra step to make sure he provides that. All the people we spoke to were professional and friendly.

I bought a used 2020 Ford escape hybrid titanium with 33,000 miles. I came from a 2015 X3 and I am surprised how well this car handles and feels firmly planted. I love the electric driving at slow speeds and you can hear the gas engine come on and it’s louder than my BMW, but I am still pleasantly surprised by the low level of road noise at highway speeds. Mine is Persian green, which is rare, and absolutely beautiful after I waxed it. The exterior is pretty good, considering its price range, and the interior is subpar with the hard plastic on the doors, but overall, the controls are very intuitive, easily reachable, and after I learned how to use all the options, my favorite feature is the adaptive cruise control with stop and go and lane centering. The car basically just drives itself, even in the city at low speeds. I just have to make the turns and stop at red lights and stop signs if there is no car in front of me. I also love the short stopping distances with the brakes, which feel great and confidence-inspiring, and the steering actually feels better than in my BMW, which was too light at highway speeds. Another feature that sold me was how much legroom there is in the backseat, especially the fact that you can recline the backseat a little bit and also push it a few inches back to create more legroom. There is definitely more legroom in the front and back than in my BMW, even though my BMW was a few inches longer than this car. I love the look of the RAV4 hybrid XLE and it has more cargo room, but if you check the user reviews, you’ll see that the Escape hybrid actually beats it in mpg and in my area, I would’ve paid $8k - $9k more for a similar used RAV4 so I felt like the Escape hybrid was a better value overall. I rarely buy extended warranties with cars, but I did with this one since it was such a good deal at only $4000 but it gave me seven years of extended coverage and up to 80,000 more miles, whichever comes first. Considering how tariffs will affect car part pricing and car repair bills, I thought this was a an exceptional value, just like the car itself. I’ve only had it for three weeks, but I am really enjoying driving the car and seeing how little gas it sips.

Everyone at Sunset Ford of Waterloo was above and beyond helpful with our purchase. The professionalism was greatly appreciated along with the cleanliness of the dealership.

Drove this 2021 escape hybrid got 40mpg and the seats were nice. The interior is not bad for the price its cheap but not fall apart cheap. On the outside it's just another white SUV the ride is a bit harsh and the 2.5 4 banger is a reiable engine. All is forgiven when the price is considered $24,000 ($21,000) after NJ EV rebate not bad for the money wireless Android Auto would have been nice though.

So Alyona Hassenplug had definitely worked magic today and turned my day of xxxx from dealing with the services department to a positive experience! Her energy and attitude was amazing. I thank her for being so patient with me cause I know I was a headache with deciding which car I wanted

I purchased a new 2020 Ford Escape Titanium 2.0 AWD in early 2021. Four years and 60,000 miles later, I have little to complain about. The Negatives: Like many newer vehicles, the reliabilty has kept me guessing. The car has had trips to the dealership at 2k miles for a check engine light and rough idle, and various coolant leaks at 30k, 45k, and now 60k. I may try to schedule next years coolant leak appointment at 75k, and hope nothing else goes wrong. I am nervous for reliabilty going forward outside of the warranty. Also, the car depreciated at a painful rate. The Positives: This thing moves! The 2.0 turbo has 250hp and plenty of torque, giving it a surprisingly sporty feel in a little SUV. With highway driving, I regularly get between 35-42mpg. I have also been impressed with its towing ability. It will regularly tow up to the maximum of 3,500 lbs, including a 12' enclosed trailer full of furniture. It handles towing like a champ, while getting 14-16mpg (better than some trucks empty). Other notable positives are the interior design and function, the Fordpass app, and the driving technology (HUD, Adaptive Cruise Control, and Early version of Blue Cruise). Overall, it's a great car for the value. Perfect for a small family or dog owner, looking for something economical and versatile. You may want to get on a first name basis with the local Ford service department and have a backup vehicle.

I recently purchased a car from this dealership, and I cannot say enough how wonderful the experience was! From the moment I walked in, I was greeted with a warm and friendly welcome that immediately put me at ease. Every step of the process was smooth, straightforward, and stress-free. The customer service here is nothing short of fantastic. The staff was knowledgeable, patient, and truly seemed to care about helping me find the right vehicle. Special thanks to the general manager, Scott, who went above and beyond to make sure everything went as smoothly as possible. He made what can often be a stressful experience feel easy and enjoyable. I would highly recommend this dealership to my family and friends because I know they would have a great experience, just like I did.

Was looking for a reliable car to last me a few years I love it so far! Such a beautiful car the speakers sound similar to a small bass box. They are cheap reliable and the best ford has to offer for a long term car

I wanted a medium SUV with towing capacity. Something a step up from by Buick Encore, which I really liked. I really liked the newer redesign of the Escape, when I first saw the image online I didn't recognize it as a Ford Escape. I went for a test drive in a SEL and the Titanium, I was definitely not sold on the SEL coming from the Buick Encore with it's awesome interior leather seats and trim. It was just too far a step down. The SEL also didn't brake correctly on the test drive, possible it needed the brakes replaced. The Titanium drove much better on the test drive and since it was raining, I got a real feel for the vehicle. I found the interior lacking, again coming from the Buick. The leather seats were not in the same class. The door arm rest also. So looking past the leather, the tech was much better. The LED, the 5 drive screens for regular, eco, sport, rain, snow, change with the drive type which is great. The 360 pilot, adaptive cruise, self parking assist, and all the other tech was awesome. Plenty of comfort and room in the back with adjustable seating. Minor repairs on the speakers and the rear door rubber seal were need. Definitely a pain but nothing is perfect. At 250 hp and the 3,500 towing capacity for future use for a pop up trailer, I'm pretty content. An Outback would have set me back 7k more for the same specs. I owned a Impreza hatch which I loved but that was not without it's flaws (for all you Sub fanatics, yes flaws) So as a long road trip car, 5 hours, it was very comfortable and with the minor repairs that were needed I'm still happy with the Ford Escape. My next car? I mix it up. Not sure what it will be.

CarMax made the purchase of my vehicle run smoothly, without having to go to the Division of Motor Vehicles. They addressed my concerns promptly and, when new keys had to be made, offered a "loaner" vehicle until the problem was fixed. I recommend CarMas to everyone!

Ike was very fun, friendly and professional. He made car buying experience easy and for a more personal touch he detailed my car personally

Worked with Randy Bollinger at Sunset Ford. He answered all my questions and was not pushy. Gave us time to look at all our options. Overall experience was terrific. Will definitely return when needed.

Thomas was very helpful and friendly. Thank you Thomas, Thad, and the rest of Napleton.

Would never use anyone else, have bought many trucks and cars from them through the years. We also have them serviced there. Also they are awesome.

i was very satisfied with my sales person, Darryl Herndon. We were able to arrive at the sale price of the vehicle in a professional manner.

Cory Reno helped us buy our cars. We just bought our sixth car from Cory on Saturday. He is very knowledgeable and easy to work with. Highly recommend him!

Went by Quick lanes because of my mirror hanging off the frame. I was so happy to have spoken with Blake after giving that call to Schicker Ford to see if they would be able to repair it. I was in the neighborhood and Blake looked at it and fixed it immediately. Was very pleased with that quick repair and awesome Customer Service received at Quick Lanes!

Conan Thomas was my service advisor and the service was excellent. Took care of everything and made this service call as easy for me as possible. I will always go back to Sapaugh.

I met with Dave Fisher, he made me feel very comfortable from the beginning all the way through the whole process of buying a used vehicle. No pressure, no stress. I was very happy I decided to go to Sapaugh GM Country. Thanks Dave for making the process and easy one

Sales person was Very pleasing, knowledgeable, and helpful Not high pressured Made to feel very comfortable Since we were not familiar with many of the features Darnell was very good to let us know we could call him anytime to ask a question

Eric, my salesperson provided great customer service and followed up with me afterwards. He made sure I didn't have any issues. I would recommend purchasing a new car from here.

Traded a 2019 F-150 XLT for a 2020 F-150 Lariat. Both bought from this dealer. I have a Ford dealership 2 miles from my house, but I drive 20 miles to Sunset Ford because I really like the dealership. Bin Fu (Sales) was a great to work with. Howard Wood, sales manager, worked the numbers to make the deal happen and Justin Lombard (Finance) made the paperwork easy. Like I said, driving the extra miles is worth it for the great service I receive.

I recently had the pleasure of purchasing a car from Suntrup Kia South, and I can’t express how satisfied I am with the experience. Despite being a thousand miles away, their professionalism, transparency, and warmth made me feel right at home. From the moment I connected with Moe Saad, I knew I was in good hands. Moe exemplified the epitome of a top-notch car salesman, providing me with reassurance and guidance every step of the way. My search for the perfect EV9 led me to many dealerships, but none matched the integrity and authenticity of Suntrup Kia South. Moe and his team went above and beyond, offering red carpet treatment without the need for an actual red carpet. Even while under the weather, Moe ensured a seamless transaction, passing the baton to Dzenis, who continued the stellar customer service. From start to finish, every detail was meticulously handled, including a thoughtful conversation with sales manager Dave, who ensured my satisfaction was met at every turn. In an industry often plagued by deceit and gimmicks, Suntrup Kia South stands out as a beacon of honesty and excellence. It’s rare to find such a level of service and transparency, and I can confidently say this was the best car-buying experience I’ve ever had. Despite the distance, I’d make the journey again without hesitation. If you’re in the market for an EV9 or any vehicle, do yourself a favor and visit Suntrup Kia South. You won’t be disappointed. Hats off to Moe, Dzenis, Dave, and the entire team for exceeding expectations and setting the bar high for customer satisfaction.

I worked with Samir Hamzic as my sales rep and he was wonderful! He made the experience very pleasant, asked my car needs, shared information on possible cars to suit my needs, and helped me find the perfect one!