Used 2022 Ford Escape for sale near Pasadena, TX

I called Alex the day before about a problem I was having he told me to bring it in the next day in the morning.. It was late afternoon when I called... I told him I will have to wait for it which is no problem for me I'm retired.He said not a problem we will get it done as quick as possible.. which they did. There is a reason why I have bought 5 trucks from this dealer it's service like this. Don't take my word for it just have a seat in the waiting area and just watch or go to the show room unless you say something salesmen don't bug you they will asked if you need some help or have a question but that's about it relieving some of the pressure you have on yourself trying to decide on a vehicle.With that being said if I ever need another vehicle it will be Matrix in sales and Alex in service nothing against anyone else working there that's just who I've dealt with

I purchased used '22 Escape SE AWD two years old, low mileage and delighted with my dealer purchase. Upon extensive research, I was aware the loss of market value, which is why I purchased used. This vehicle is produced in volume as 'low-end' entry among 22 field competitors. Yes, there are several vehicles out there higher rated, more expensive, but my research validated highest cargo storage - highest mpg, for the reasonable market price. You can benefit from this depreciation by buying used! Some complain of the transmission, or slow pickup, or passenger door side panels. I have had no issues after 20,000 miles 6/2024 and get 31.3 mpg combined which is stellar!! A great value for the used car price-not new price. I would recommend as a reasonable value, HIGH capacity SUV can accommodate 4 airport passengers full size luggage is my first Ford of 21 cars purchased. Styling is very attractive, good assortment of safety features. Rear seats slide for extended passenger or cargo capacity.

Steven is excellent, has helped me many times with all our needs for both our cars. He always anticipates needs and takes care of things in a proactive way.

Love my 2022 SE PHEV. Purchased from Carmax. Comfortable cloth seats, rear seat legroom is great, electronics are way above average especially the iPhone connectivity. Large cargo space behind rear seat. Nice looking 18” wheels. Have only purchased two gas fill ups since Oct 2023. I really have no complaints.

Great experience! Very responsive and professional. Great customer service, nice dealership and really good deals.

I have no had this car too long. So far, so good. But I have owned previous Escapes. Lots of added features on this one!

As a retired tx DPS mvi trooper through my 30 years dealing with dealers carmax is most caring dealer. When we went to car max on gulf freeway to look for a new vehicle the salesman were very caring and helpful to find the velociraptor we wanted. We bought a 2916 Honda CRV with 10 mikes on the vehicle. We bought it. Service group was also caring and helpful. Keep up the good work. Larry parks.

I purchased new nine months ago. No problems. Lots of good options. Good mileage. Up to 35 mpg on highway using cruise control. Acceleration is excellent. A lot of room for a small suv. The only thing I don't like is the dial shifter. I prefer a stick. In my opinion this is an excellent all around suv. It doesn't do everything and it doesn't please everyone but show me a car that does. I would recommend it.

IT WAS A GREAT EXPERIENCE BUYING MY TRUCK AT COOK FORD MY SALESMAN ERIC WAS VERY KNOWLEDGEABLE AND VERY HELPFUL.

I’m really enjoying my 2022 Ford Escape SE more than I expected. This SUV is new to me having purchased “used” at 4500 miles just 3 weeks ago. It’s mainly used for my work commute. We just finished a trip we take several times per year and what comfort and performance! The several drive modes - normal, eco, sport and slippery roads - really make a difference in response, feel and performance. I used eco mode for the 350 mile trip home and confirm an incredible range of well over 500 miles on a 16 gallon tank. This is not a hybrid! This shreds the performance of our well-liked 2015 escape that gets about 350-400 mile range on the same size tank. The turning radius of my 2022 is noticeably improved over our 2015 model. The headlights with auto high beam is a real treat too. The heated seats are excellent & improved over our 2015 for fast heating & comfort that goes beyond the seat to the seat back as well. I’m looking forward to owning this SUV for many years.

I recently had an exceptional car shopping experience at Auto Boutique. From the moment I walked through the door, the staff was incredibly responsive, addressing all my queries with patience and professionalism. They were genuinely helpful, guiding me through the process without any pressure, ensuring I felt informed about my choices. The politeness of everyone at Auto Boutique was particularly noteworthy; they made me feel valued and respected throughout my visit. I have not yet found a car that perfectly matched my needs but left with a positive impression of what customer service should be. Highly recommended for anyone looking for a smooth and pleasant car buying journey.

The service was excellent. The job was done in a timely manner. The system is well organized from the time I came until I picked up my car.

We purchased a fleet vehicle that had some ac issues and transmission problems. Carmax jumped right into correcting the issues and provided a rental car each time. I will definitely purchase from here again.

Bill was terrified! He really had to work hard to find this car for me. He answered my endless questions, very patient, very generous with his time. I would recommend him to anyone. Victoria was terrific helped me wade though a mound of paperwork. He was very kind to answer all my questions. I would recommend this dealership , and especially Bill, to anyone. Thank you for an excellent experience!

I bought a 2017 Honda Civic last week. I was preapproved before I walked into the dealership. There were a couple of issues once I began completing the buying process, but after 3 hours at the dealership, I walked out with my new vehicle.

Overall top 10 hospitality customer service. I recommend this for anyone that?s looking for a vehicle. They have patience, understanding and very knowledgeable about vehicles.

Great experience! Leonard answered all my questions and assisted without putting any pressure on me. Will definitely be purchasing next vehicle from here.

the service was great, Christian was really helpful, friendly and thoughtful with the car I was buying, he even got it detailed! Christian, Shelsy and Mike were great!

My experience at auto boutique was very I was very happy with my salesman Ola the manager and the finance manager. I recommend anybody go to get a five star for me. We’re very happy me and *my Wife who purchased a vehicle around four 2019 low mileage 36,001 154 miles looks brand new. I love it very happy very experience. I look very good experience so I recommend anyone to go there and get a five stars from me a lot of nice vehicle vehicles.

Friendly service, good deals on used cars. Great customer service and good cars. The only dealership I've been too where I felt like the dealership wasn't running a scam on me.

Moin was very helpful. Great experience. Definitely recommend coming here for your next vehicle purchase.

I recently purchased a used vehicle from Mac Haik in Pasadena. Eddie Martinez set up our financing for the vehicle and made it a very professional and expeditious process. He found a good APR and a great extended warranty that exceeded the extended warranty we had found on our own. Eddie made our buying experience a pleasant and friendly experience. I would highly recommend Mac Haik in Pasadena.

If you want honest work with exceptional customer care, then look no further! They are extremely diligent in their effort to find & solve any problem you might have. It was worth driving almost a hour for their service!