Used 2022 Ford Escape for sale near Plano, TX

Second time to buy from this dealership and couldn’t be happier with the customer service and all above and beyond hard work to get this deal done for my son. Thank you to Mike and Rich for your help and service that is more than words can express! Thank you so much!

I purchased used '22 Escape SE AWD two years old, low mileage and delighted with my dealer purchase. Upon extensive research, I was aware the loss of market value, which is why I purchased used. This vehicle is produced in volume as 'low-end' entry among 22 field competitors. Yes, there are several vehicles out there higher rated, more expensive, but my research validated highest cargo storage - highest mpg, for the reasonable market price. You can benefit from this depreciation by buying used! Some complain of the transmission, or slow pickup, or passenger door side panels. I have had no issues after 20,000 miles 6/2024 and get 31.3 mpg combined which is stellar!! A great value for the used car price-not new price. I would recommend as a reasonable value, HIGH capacity SUV can accommodate 4 airport passengers full size luggage is my first Ford of 21 cars purchased. Styling is very attractive, good assortment of safety features. Rear seats slide for extended passenger or cargo capacity.

Matthew Young went above and beyond for me! Best car buying experience EVER!! He’s earned a loyal customer for life! Randy, in finance, was friendly and efficient. Thank you Matthew and Randy for a wonderful experience!!

Love my 2022 SE PHEV. Purchased from Carmax. Comfortable cloth seats, rear seat legroom is great, electronics are way above average especially the iPhone connectivity. Large cargo space behind rear seat. Nice looking 18” wheels. Have only purchased two gas fill ups since Oct 2023. I really have no complaints.

Well, you know it's not going to be a good day when the check engine light comes on, but Clay Cooley Hyundai absolutely took care of our Santa Fe. My husband's 2019 Santa Fe was due for Service, but we let life get in the way and had not brought it in. When the check engine light came on, there was no choice. The service at Clay Cooley Hyundai was amazing! From the young lady who took my initial call, to Philip in service, it was as easy as one, two, three. Very quickly after I dropped our car off, I was given a list of the exact issues that needed to be addressed, along with others that could be deferred if I chose. It made it so easy as a car owner to be able to read the list, along with the pricing, so that I was able to know ahead of time what had to be done and what the bottom line in dollars would be. After I approved service repairs, Clay Cooley Hyundai quickly completed my list and had us on the road again in just a few days. Each service repair was fully explained so I could make appropriate choices for our vehicle. I highly recommend Clay Cooley Hyundai for their excellent service and customer care

I have no had this car too long. So far, so good. But I have owned previous Escapes. Lots of added features on this one!

Excellent experience at Dallas Lease Returns. Chris Mikell was great to work with. The entire process was quick and with none of the stress or pressure that often accompanies car buying. I would definitely buy from this dealer again!

I purchased new nine months ago. No problems. Lots of good options. Good mileage. Up to 35 mpg on highway using cruise control. Acceleration is excellent. A lot of room for a small suv. The only thing I don't like is the dial shifter. I prefer a stick. In my opinion this is an excellent all around suv. It doesn't do everything and it doesn't please everyone but show me a car that does. I would recommend it.

I’m really enjoying my 2022 Ford Escape SE more than I expected. This SUV is new to me having purchased “used” at 4500 miles just 3 weeks ago. It’s mainly used for my work commute. We just finished a trip we take several times per year and what comfort and performance! The several drive modes - normal, eco, sport and slippery roads - really make a difference in response, feel and performance. I used eco mode for the 350 mile trip home and confirm an incredible range of well over 500 miles on a 16 gallon tank. This is not a hybrid! This shreds the performance of our well-liked 2015 escape that gets about 350-400 mile range on the same size tank. The turning radius of my 2022 is noticeably improved over our 2015 model. The headlights with auto high beam is a real treat too. The heated seats are excellent & improved over our 2015 for fast heating & comfort that goes beyond the seat to the seat back as well. I’m looking forward to owning this SUV for many years.

Grate service in and out in no time if i ever need another car i will know where to look first

Bo was super informative on our car purchase! There was a issue with the air conditioner fan and he made sure to get that taken care of before we left the lot! He went over all the paperwork and handled our tags, inspection and all the other small hassles when buying a car! The price was excellent for the car and it was clean and well maintained. He offered a free CARFAX as well! I highly recommend Shock Motors to anyone on the market!

Nice sales people. Easy to work with, but would not move on the price of the car.

I traded in my vehicle here and bought a new one recently and have nothing but good feelings about this dealership. My salesman, Ray, was great and worked with me to answer all my questions. I can't speak to the service department at this dealership as I haven't had to use them yet but the sales experience was one of the better ones I've had.

In the interest of fairness, I wanted to follow up on the negative review I left on Dec 20, 2022. The dealership, specifically Shaun A reached out to me and apologized for the miscommunication and inconvenience they put us through. And after some discussion, he agreed to lower the price of the the Edge that we were interested in by $500. It was an overall good deal and my wife and I accepted the offer and completed the sale that same day. No issues with the sales process and the paperwork was handled professionally and efficiently.

Easy and fast with no hassle. Communication was great and prompt with no problems thanks

I received all the help I needed to get a car and now I'm getting ready to buy it . Recommended areas of focus for continued personal and professional development would be interpersonal communications, self-awareness and maintaining a level of appropriate distance and professionalism with customers and subordinates. He will continue to improve overall performance in the coming year by focusing on the softer skills of project management and being able to both accept and deliver feedback in an empathetic manner. Please acknowledge receipt of this employee review letter, and if you have any questions, let me know as I am always available to discuss his performance. Sincerely,

A Truly Exceptional Car Buying Experience with Ray Fuentes at Auto Merchant! From start to finish, my experience at Auto Merchant was nothing short of outstanding — and that’s all thanks to Ray Fuentes. Car buying can often be stressful, but Ray made the entire process smooth, transparent, and even enjoyable. From the moment I arrived, Ray greeted me with professionalism and genuine kindness. He took the time to really listen to what I was looking for, answered all my questions thoroughly, and never once made me feel pressured. His deep knowledge of the inventory and the auto industry as a whole gave me complete confidence in my decision. Ray went above and beyond to ensure I got the best deal possible and walked me through every step of the financing and paperwork process with ease. It’s rare to find someone so committed to customer satisfaction — he truly cares about his clients and it shows. I left Auto Merchant not only with a beautiful new car but also with a great sense of trust and gratitude. If you’re in the market for a vehicle, I highly recommend asking for Ray Fuentes. His professionalism, integrity, and exceptional service set a new standard for what a car buying experience should be. Thank you, Ray, and the Auto Merchant team, for making this such a positive and memorable experience!

Rafael help me get the car that I wanted, fast and easy. I would recommend getting a car here.