Used 2023 Ford Escape Active for sale near Lansing, IL

Over all my experience is great with Buffalo ford service. My only complaint this time was- I specifically told them what was wrong I had already had it diagnosed - they brought it in, said it wasn’t that- but another part.. kept the car for a week to only call me and say it was not that… but you guessed it… the part I TOLD them it was originally. And of course that one wasn’t in and had to be ordered. I finally got my vehicle back at 10 days. But like I said- over all they’re great. I got a loaner- no questions asked. They were very good with communication- and Mickey in service was stellar at his job. They even were kind enough to put gas in my car when I called and asked because I dropped it off at E and with subzero temps moving in I didn’t want it sitting outside on E. I’ll continue using ford service. 5 stars over all- ❄️

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

They were extremely helpful and responsive to my questions. I felt we all our needs were taken care of. Very professional and personable staff! I highly recommend this dealership, especially Grant and Bryan H.

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

Excellent - Best buying experience Alden Davis, did an exceptional job in making the trade/purchase a experience. Alden was very professional - very helpful in leafing the benefits of the Bronco Big Bend systems

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

Excellent job, good customer service. The repair was very well done and the return of the car was in less than 24 hours. Great team work.

I bought my first new car from them and had a very good with them

Salesman Cecil was outstanding and very professional as well as knowledgeable. I have an issue with the drivers window not functioning properly will be taking the vic down to the dealership to be fixed Cecil started that it's no problem, that is good to hear. Love my vic and would definitely purchase from Lenoir City Ford again.

Your salesman, Kels did an excellent job. He was very knowledgable on the vehicle and paperwork required. He was exceptionally helpful by delivering our new truck since there was no other way for us to pick it up at Capital Ford

Really friendly and knowledgeable staff! It’s always an orderly and simple process to get my vehicle serviced there. Why take chances on other mechanics when you have such a level of professionals and a well run organization that never has to make excuses! 10/10. All my family buys cars and services them there.

Good dealership, would recommend to anyone that?s looking to get a mustang. Good price. Josh helped me out to get everything done. Customer service was great!

Great people to work with. Very professional, courteous, helpful and thorough. They follow through with all of their commitments. The trade process was straight forward and was just as agreed.

We did a lot of searching with different dealers and Sunbury Ford had the SUV that I liked and the best deal. We went in and test drove the vehicle and loved it. Matt was amazing to work with and we decided to purchase it that day. Love our car, thank you Matt,Jeff,Shaun, and thank you Sunbury Ford!

Make sure you ask for ELI, it was a pleasure working with him. Great experience with this Dealership. Fair and honest something you can't say about most Dealership.

Bhudesh Shilchand was a terrific salesman. He was personable and knowledgeable. He brought several cars to look at and drive.

Great customer service. River got me in the truck i wanted at the price I wanted it at and Drake squared away the details before I left the dealership. Great experience and I will be back!

We bought another new vehicle from Team Toyota, worked with Rick and Bob and had a very good experience. Really like our new Racoma!

I was apprehensive about purchasing a car. However, Jose made the process easy. He is very knowledgeable and helpful and highly recommend him. He provided excellent service and answered my many questions and had a sense of humor.

I went in for an oil change and when I went back the bill was over $900. I would have appreciated a phone call letting me know what all they were doing and how much it was going to be.

Awesome group of people!!! Brought my truck in for service and wanted to look at a newer vehicle. Everyone was polite and took the time to answer all my questions and options. Great selection of new and used vehicles.

Very satisfied. Everyone is very helpful and always answers my question !!!! I have been purchasing my Buicks from you for the past 12 years. Love My Buick!!!! I have a 2024 Buick Encore ST.