Used 2023 Ford Escape Active for sale near Maple Heights, OH

It was a decent process and I would go back. My next purchase will be in a few months for an upgraded model. I wish they had more selections in my price range though.

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

My experience with Roman and Adam was very good! From a 1-10 scale, I’m giving it a 10/10. Roman (Sales Consultant) and Adam (Finance Manager) were very good at assisting my mother and I with purchasing a car!

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

Everyone went out of their way to make us feel that our needs were getting met they went above and beyond

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

I came in to get a new car not really knowing which vehicle I wanted. Mark was super helpful and patient with me as I test drove and asked hundreds of questions!! I ended up getting a new mustang mach e and have been so happy with their help at liberty! Thank you so much Mark!

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

John is a very responsible and countable person. I recommend people buy cars at Ford Liberty of Maple Heights. This location has lots of new and used cars. Don't limit yourself at a small area, step out and explore this big dealership, they can save you some money when you found out the deal from their website.

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

This was the BEST and easiest car buying experience I have ever had! Talk about professionalism and actually doing the right thing for the customer! There is a fantastic culture in this dealership! Thank you Klaben!

Luke went above and beyond to make my car buying experience great. I will be contacting Klaben Ford and Luke for my next car purchase.

Great service, always provide the best option, and what the customer ask for. Good time management and are great at what they do in need of a car contact Renee.

Just got my 3 car from Fred Martin I love the car I just got,my sales man Tim Smith did a great job getting my loan through the bank,I would recommended Tim to all my friends .if I ever need another car I will be back

We had purchased a previous vehicle for our son in 2017. After researching vehicles, we were called by another dealership to see a vehicle and were not treated respectfully. We decided to drive to Burton and visit the Preston Kia dealership. We were immediately greeted by James Cain, one of their product experts. He quickly worked with us, offering a very fair trade-in value, and worked diligently to secure financing for us. We could not have been happier with the entire process, and we heartily recommend James Cain and the Preston Kia dealership for their professionalism.

Kristy was awesome! Very responsive and helpful with finding the right car and getting us through the process.

Kristy really is the go to girl! I just Love how knowledgeable and honest she is about the car industry…. If you need someone who can help compare and decipher what’s trending ask Kristy! Thank you for all your input, and help in discovering my actual desire for my new vehicle!!! I Love it 🥰 Best wishes to you this year continue to make great memories with all your customers! Great job Kristy on nailing my wants and needs in my new vehicle 😊

Great experience quick and easy service very nice environment very helpful and very respectful overall happy

As far as buying a car from a Dealership, it was the a real pleasure dealing with 2 of the best sales personal that my wife and I have ever had in the last 60 years that I have been buying cars(I am 79) years young. We dealt with (Pete Stiman) and (Paul Lawson) long distance since we live in Oklahoma. These two gentlemen are the best of the best for they were honest as a summer day is long, truthful, respectful, informative, and did every thing we asked of them and even went way beyond what they were asked to do. It speaks volumes when the car arrived and was every thing that their photo's and descriptions were exactly as they described.These two men are a real credit to Mike Bass Ford. Lastly if I or my wife was to ever buy another car it would be from this dealer and would request either one off these great sales people. Tom & Carol Murray Choctaw Oklahoma

Great dealership! No additional add ons and no pressure sales. Very helpful in helping you find the right vehicles. Handled all issues promptly as soon as I brought it up.

Kristy Tomcho was our salesperson. She asked the right questions and listened to our car preferences which resulted in us buying a car the same day.

I had Justin Gordon, and he was absolutely perfect when it came to selling us a car. He was very knowledgeable and gave us as much information as he could. He was very kind, and caring about my family and I. Thank you Justin, we will definitely return because of you!

Heather was great to work with, highly responsive, and offered flexible solutions. Communication was thorough, professional, and timely. The experience was above standard, everyone on the team should commended, every time I bring my car in for servicing the experience is always consistent and predictable in a good way.

I had a routine maintenance appointment at Spitzer Ford in Cuyahoga Falls on Wed., Sep. 3 2025. Scott Gilmore advised me efficiently on the questions I had. He explained beyond one answer to a question which was very helpful. I appreciated his attention to detail. I will return in another 5000 miles. Rena Goss

We came all the way from the state of Florida to get a used car from here. It's been almost a year now and I'm still pleased with my purchase. I took one star off because my car was listed as having features that it ended up not having (for example, my car was listed as having memory seats however when we got up there to see the car it did not actually have memory seats). That wasn't necessarily a deal breaker for me, but if a listed feature is a deal breaker for you then be sure to double check before making your trip to the car lot, or before making your final purchase. Other than that, the car was a great deal. Low miles and a low price! Couldn't be happier.