Used 2023 Ford Escape Active for sale near Millis, MA

Mike is a professional customer service representative he gave us a positive car buying experience and puts his customers first.

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

Tommy was so very super. He was helping before I even arrived at the dealer ship. , and once I found which one I was looking at he had it ready for me to take it out for a test drive , and knew it and he took care of everything. I highly recommend them. That go above and beyond. To help you. Thank you Tommy.

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

Best place to bring your car. They have great customer service, affortable price. They took good care of my car. They are excellent.

John Hansen is a great service advisor. He went the extra mile in explaining the service for the day, and the service was completed quickly and professionally. I would recommend him and Westboro Toyota any time. Great folks.

I had a great experience when I purchased my 2024 F350. I have purchased 10 vehicles from Franklin Ford.

Integrity. Honesty. A+ Warranty. Trustworthy. Reliable. Well priced. Personal attention. North End is the best car dealership I’ve ever worked with. They’re a honest, local, family owned dealership that takes pride in quality and care. Matt is reliable, attentive, and thorough. They took care of me, going above and beyond when they didn’t have to. Unlike other dealers who discourage buyers from having the vehicle inspected by the manufacturer before completing the sale, Matt didn’t skip a beat. With no hesitation he said “make the appointment and we’ll make arrangements to get it there”. Matt could have sold the car before I put down my deposit but he didn’t (even though there was a customer on site wanting to purchase). I’ll never shop anywhere else. Neither should you.

Randy was a huge help and very understanding with the needs in my car search. He had a lot of patience, was very knowledgeable and truly made me feel like he wanted me to leave with a choice I wouldn’t second guess. First time at this location and I left very satisfied!

Julian was courteous and knowledgable about the Mazda 3 sedan and hatchback options we were considering. We had numerous questions about everything, from the controls inside the car, keys/fobs, trunk capacity, instrumentation controls/programming to transmission and mechanicals and to finance and service. He was patient and professional throughout, never pressuring, always facilitating, whether outside with the car and while test-driving or in the office.

They did a great job for our F350 truck service. We scheduled it online for the last minute service and they got us in. Very convenient and best service

Jessica was very nice and professional, and even sat with me to kindly explain the inspection results.

I purchased a used 2018 Honda pilot from Imperial Toyota in February. I can honestly say I hate buying cars. Imperial Toyota surprise me. Took their time, sold me a quality vehicle. Unfortunately, we had some trouble with By used Honda, the dealership took care of it right away. I was impressed with the way I’ve been handled. The service team has been exemplary. My oil changes were done in a timely fashion and on schedule. Tom, Fernanda, Soamy, Emily, and the rest of the crew are always in good spirits and make me feel welcome. I’ll continue to have my car serviced at Imperial and I’m fairly certain I’ll buy my next car from there as well

At 65, I?ve bought dozens of new vehicles over the years. I?ve learned to stick with good dealers when buying and servicing vehicles. ?Good? means honest and capable. Acton Ford fits both for buying and service. That?s why I have been using them for over 20 years. Saves time and money and stress. They get it done right when I need it done.