Used 2023 Ford Escape Active for sale near Parma, OH

Went to hopefully retire my lease and get into a new Ram 1500, the guys are Fred Martin were great to work with and got me into the exact truck I was hoping to get. Excellent experience all around, I'll be back for sure.

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

Danielle handled my issue quickly and professionally. I had to leave the car overnight, but communication was good and process smooth. Would recommend this dealership and Danielle as Service Advisor.

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

5 stars for Renee upgraded my LGm jeep to a 24 Red Equinox 19k miles Found her on fb

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

They pay attention and respond! Service is always ready to help. Never feel like we are being pushed into anything. Will suggest to friends and family.

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

John Albany was very informative and courteous. He explained everything in full detail, and made sure we understood what he was explaining.

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

Klaben rates #1, I travel 2 1/2 hours one way for the service and to be treated like family. I have been dealing with Klaben since 2010. There is no pressure and recently, I was looking for a new car and received the best deal possible. Thank you for going above and beyond to get me in my new car. Christina and Louis you are A++++ in my book. Klaben is worth the drive treated like family and loyalty are key.

The process was great & very easy going. Some things took a time , but Marcello was an extraordinary help to get us rolling on the road !

I don't like car shopping However the salesman at Liberty Ford maple hts Mikal made this a good no pressure experience.He listen to me and was a big help in my decision to buy.Thanks Mikal.

Purchased used vehicle that smelled strongly of stale cigarettes. Salesman addressed this issue. Smell dissipated. Vehicle also did not have owner's manual. Still waiting to get one. Vehicle drives nicely.

I was traveling across country from the East Coast to the West. I had severe brake issues on my 2016 Expedition. With all my gear, my son and my service dog I approached the service manager with my problem. He was extremely professional and offered to take a look, but could not promise work, as they were already booked for the day. After taking a look, they found the issue was a recall concern and covered all the repair on their dime. Best of all, they did the work that day and had me back on my way in 5 hours, thus saving me hotel bills and added stress. Throughout the repair, I was informed of progress and treated like a VIP. In addition, their spaces were organized and extremely clean of debris and clutter. I have never had such service in any dealership in all the 45 years I’ve been driving. Thank you Nick Abraham Ford….Thank you Nick!!

This was the BEST and easiest car buying experience I have ever had! Talk about professionalism and actually doing the right thing for the customer! There is a fantastic culture in this dealership! Thank you Klaben!

A Comfortable experience no pressure from the sales rep or the finance person sales rep took time to explain and answer all questions

I had a great car shopping experience. I especially want to thank John Albany and the other gentleman that worked with my husband and me. They were dedicated and really listened to what we wanted I will recommend them to everyone I know, who is looking to be treated properly and professionally. Thanks John!!!!

Pam Koglman was so knowledgeable, patience and just fun to work with. John Ruper was professional and courteous. It was a pleasure doing business with them.

They worked to get us, what we needed and wanted. We knew what we wanted and drove our old truck. We were very serious. All we did was take a 2024 Hybrid, Lariat Maverick and exchange it for a 2026 Hybrid, Lariat Maverick, but this one is an all wheel drive.

Luke went above and beyond to make my car buying experience great. I will be contacting Klaben Ford and Luke for my next car purchase.

I Love my experience would do it again and would recommend more people to the dealership

Very good experience at this dealership. Had a recall item on our motor home which they fixed quickly along with another small issue they caught that we didn?t know about. Very happy with them!!

good service and friendly and told me upfront what I will be expecting from the vehicle.

A very low pressure dealership! Made for a very pleasant purchasing experience. Our salesman Paul Gayhart went above and beyond in customer service, and truly has all the qualities of a great salesman! From test driving to finishing the actual purchase process only took a couple of hours and was very efficient. My husband and I actually purchased a used vehicle, and can honestly say the prices were quite a bit more reasonable at this dealership. The selection of quality used vehicles was impressive also. Keep up the great work Classic Ford! We wouldn't hesitate to purchase from you again!