Used 2023 Ford Escape Active for sale near Watertown, MA

Mike greeted us and was very professional. Friendly atmosphere and budget friendly, flexible financing. Customer service is impressive and transparent

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

We bought three Cars in past from Rajeev Arora "Ricky" every time was great experience. He is true professional, respectful and Knowledgeable. We enjoyed his service

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

Lauren was very helpful and made a stressful time for buying a new vehicle easy. They took extra time to help me learn the new vehicle. We felt supported and trusted their advice. Highly recommend.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

I highly recommend Jannell Ford of Hanover. Mike Mullen, BDC manager, answered all our questions and set us up with a convenient appointment with our Certified Sales Specialist Charlie Seibert. Charlie knew the vehicle we were interested in, explained in detail all the systems and even assisted us in setting up our phones. He made this a quick and easy transaction. I can't say enough about the General Sales Manager, Eddie Clark. This is our second vehicle purchase from Jannell and Eddie was hands-on involved in both. He made sure we were satisfied with our experience, understood the process as far as registration transfer, trade in value, maintenance and warranty schedules, basically everything we needed from Jannell Ford.

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

This was my best car purchasing experience ever. Great sales team - imagine someone saying that - and the you can't beat the car warranty and price for the Mitsubishi Mirage

Great customer service. Easy to work with. I would buy from them again. Great overall experience

Excellent was very helpful with all my questions. Had some problems and all solved by Jason.

Muito obrigado a todas as pessoas que me ajudaram a adquirir meu novo veículo, amigos e ao vendedor Paulo Almeida com um trabalho extraordinário e com sua gentileza conseguiu me ajudar a escolher meu veículo, todos são muito simpáticos, muito profissionais, foi uma experiência maravilhosa, Eu os recomendo 100%

My girlfriend recently came here from Brazil. She needed a very dependable car. At other places, language barrier and trying to finance was an issue. Not at AutoMax! Pablo (and team) were awesome. They have people that speak fluent Portuguese (and of course English), so it was very easy to communicate, and for her to tell them what she wanted. They have an awesome selection of cars, and while she was in Marlborough, she actually found one at their Attleboro business. Pablo personally drove her down there, and they were already waiting for her to show up when she arrived. She drove the car, loved it, and without even asking, told her what specific things there were going to take care of (brakes, tires, a couple scratches). They did a great job financing, and showed her specifically what the terms were, and what she'd be paying. She picked up the car at the Marlborogh location, all registered, insurance taken care of, and cleaned up and ready! I can't thank Pablo and AutoMax enough for taking care of her!

The family atmosphere from the Michauds that flows down through their departments and teams is palpable and makes me trust my time and my money with them, thank you all so much!

Sean and Brittany did great job respecting my budget easy process give me a fair deal , very happy with this experience great independent dealer

Kim Kowalski was amazing. She is very friendly and proactive. Always really interested on helping us to find the car and the deals that could fit better for my husband and me.

Best Ford Dealership I have been to in 19 years. Stop in and see Mark Diamond! Excellent Sales Rep! Kuddos to Mark, Sales Mgr. Les and Dillon in Finance!

This was the best car buying experience we have ever had. Jose Molina could not have been more helpful. He made the whole process so easy. We will telling anyone we know who is looking to buy a car that this is the place to go.

Leo Kerivan and Brittany Stevens combined efforts, provided the most comfortable car buying experience my wife and I have had. They made it easy to understand the entire process . I picked out, test drove, competed the financial and drove my new purchase home in around 4 -5 hours.

I was very satisfied with the quality of service. Car also needed a repair work that was performed.

Very friendly people did the best to make it easy and found me the best interest rate for me.