Used 2023 Ford Escape ST-Line for sale near Richland Hills, TX

Kadin was our salesman and he was so pleasant to work with! Great experience! He wasn’t pushy but very patient and so kind. Highly recommend Hiley!!! From the first step on the lot to driving our new Sante Fe home - we were impressed with every part of it!

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

I live in California and while visiting my daughter in Fort Worth my 2011 FX50s broke down needing a starter. I called the Infiniti dealership in Dallas which was close and they told me that they may not work on it because of its age. I contacted Grubbs Infiniti in Grapevine and they immediately told me that they will fix it so I can drive back to California. They did exceptional work and and the service manager was attentive to any questions or concerns I had I recommend Grubbs and super satisfied with the work done on my 2011 FX50s.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

Brian and Sam were incredible to work with and made the purchasing process very smooth and enjoyable!! I will be doing business with them again in the future!

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

Several sales personal where informative and knowledgeable in customer service. I didn’t purchase a vehicle but will give Vanguard the first choice at sales.

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

Herbert was our sales rep, he was very patient and helpful to me and my father on law. He understood that I wanted to test drive lots of different cars and he was happy to help us!

We were treated very professionally and any issue that we had was handled with respect. Lucky and KP handled the end-to-end dealing, Randy ensured the financial aspects were good to go, and Frank handled any services that we requested.

My buying experience was seamless! My salesperson Dylan did an exceptional job of facilitating my purchase experience!

I had set an appointment for an oil change and tire rotation when I arrived they pointed out that my alignment was a bit off and was starting to wear tires and would cause irregular wear, I explained I was under a time crunch, I agreed it was needed, they went to work right away and completed all repairs with very minimal extra time, very pleased with their service and will be back for any and all work needed on my F-150 diesel.

Service has always been first class! All service issues that I have had on the three trucks that I have perchased there have always been serviced to my satisfaction. Employees are always courteous and helpful.

Everything went pretty well. I spent a bit more time at the dealership than I would have expected but they were nice people. Herbert helped me out quite a bit. He helped me get the car home since I was driving a separate one to pick the new one up.

Adrian was really great. He worked with me on getting the financing needs I needed.

Cinq help us to see the différence in price and produits for the car de planning to buy.

They will try and make it right, kith drake went out on a limb to change the Triton warranty to the correct 1, 5 star still gets 5 stars

Apesar de que vivo lejos de ese Diller me gusta ir ah� porque me atienden muy bien, es un equipo muy amables, profesionales y onestos al darme un diagn�stico y resolver la falla mec�nica con precisi�n

Courteous and friendly. Very attentive my needs and answered all questions including future needs on parts.

Kevin was very good to work with buying our new Grand Highlander. It was easy.

My wife's 2017 Edge Titanium needed service because the "wrench" light came on. Dropped it off and met with Odie Terry, our Service Advisor. Odie informed us that it will be a day or 2 before a tech could get to it because they are always so busy. Odie called me a couple of days later and said the battery wasn't getting enough volts to the sensors, creating numerous error codes. Replaced the battery and one code came back as a torque converter issue. Once we found out they would be keeping it awhile Odie arranged a rental car for us. Turns out the transmission needed a complete overhaul. Thank God for the 5 year/60k mile power train warranty, which covered everything! Took about a week but once we got it back it drove like a dream! Odie called me every 2 days to give me a progress report. He made what was a major inconvenience much more bearable. It's nice to know there's a dealership close to us we can totally trust to service our Edge and do everything right. Hats off to you Odie Terry, you are a true professional and an outstanding ambassador to the Ford Motor Company!

Marissa went above and beyond. She had the keys ready, vehicle history printed out, and walked the truck with me. She knows her stuff. She set the bar in customer compared to the other dealerships. I'll will look first to work with her and Five Star from here on out.