Used 2023 Ford Escape for sale near Benbrook, TX

Kevin was very good to work with buying our new Grand Highlander. It was easy.

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

My wife's 2017 Edge Titanium needed service because the "wrench" light came on. Dropped it off and met with Odie Terry, our Service Advisor. Odie informed us that it will be a day or 2 before a tech could get to it because they are always so busy. Odie called me a couple of days later and said the battery wasn't getting enough volts to the sensors, creating numerous error codes. Replaced the battery and one code came back as a torque converter issue. Once we found out they would be keeping it awhile Odie arranged a rental car for us. Turns out the transmission needed a complete overhaul. Thank God for the 5 year/60k mile power train warranty, which covered everything! Took about a week but once we got it back it drove like a dream! Odie called me every 2 days to give me a progress report. He made what was a major inconvenience much more bearable. It's nice to know there's a dealership close to us we can totally trust to service our Edge and do everything right. Hats off to you Odie Terry, you are a true professional and an outstanding ambassador to the Ford Motor Company!

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

Damien my service advisor is the best in the business, highly recommended for your service needs. 100% customers satisfaction. Been over 7 years and only asked for Damien to get your vehicle service needs.

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

I passed on the car that I looked at, but Jeremiah Clark treated us great!

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

From the moment arriving at the Hiley Hyundai Dealership (Burleson), we were greeted with smiles and courtesy. I noticed the facility had been remodeled since my last vist; super nicely done. The process was seamless and clear which was indeed appreciated. Brad Fansler was our Sales Person/Manager during the process; very accommodating. Our vehicle purchase options was to our liking as we were intent with our preferences; again very pleased with the process. The finance process was clear, effortless, and prompt; quite please with that part of the process. Furthermore, the closing moments of the overall process proved to be the reason for our preference to shop for vehicles at this dealership; we've purchased three automobiles from this Hiley Dealership, and will continue to do so for these very reasons.

I enjoyed my experience buying my new ram off the showroom! Pete, Jacob, and TJ did a wonderful job making me feel welcomed and taken care of. Thanks guys!

I was looking for a car in September. I drove an Atlas as a used car dealership. So we decided to just check them out. Ethan McDonald who took us on was fantastic. I decided to wait to buy til later on. December came around and it was time to buy. I started shopping for the best deal in the area and became extremely frustrated with dealers and dealerships. I decided specifically to go to Principle Grapevine and work with Ethan again. I fell in love and bought a car that I didn't even consider until I saw it! It was an easy and great experience and I'm so happy with my new car!

I?ll go and get my car serviced there all the time I never had any problems. employees are very friendly if I have any questions they always ask for them.

Hello, my wife and I came in to the dealership last week just looking for a F-150 for a future purchase. We met Mack Jameson, on of your sales guys, and he was so nice and patient with all of our questions. He really took great care of us and we felt right at home working with him.

I just purchased a new Toyota Tacoma today and was beyond pleased with the experience. I used the Costco Auto Program and was contacted by Ruben Puente quickly. He provided me the Costco price (which was great btw) and provided me trade in figures quickly via email. This was super helpful as I leave 2 hours away and wanted to make sure all the numbers were buttoned up before I made the trip down. Unfortunately Ruben was off today but answered his cell phone and arranged for his peer Lee Makarwich to help me when I arrived. They coordinated well and Lee had the Tacoma cleaned up and ready for me to check out upon my arrival. Lee went to bat for me with a discrepancy with the value of one of my trade ins and made sure I got the deal I was expecting. He was very professional and took great care to make sure everything was explained properly and that I was taken care of. Kevin Tran, the Finance Manager, listened to my needs and offered a great solution for my long term ownership satisfaction. We settled on a short term/high mileage warranty and gap protection to protect me from any unforeseen expenses that may occur in the future. He was friendly, professional and a pleasure dealing with. Overall from the being to the end, this was a wonderful experience and highly recommend checking out the great staff at Toyota of Fort Worth for any automobile purchase.

My brother-in-law recommended that I check out car max when needing to purchase a good used car. First I went on line to see what cars were available. I found exactly what I wanted, in my budget, at the Plano location. Luis Delatorre, my fabulous agent, at the Fort Worth, River Ranch Blvd., had the car transported to Fort Worth and I purchased it on sight! I Drove it around the block, and had all the paperwork efficiently delivered to me within 30 minutes! I've found my future dealership and will recommend Car Max to anyone who will listen to me!

Great customer service from Robert Sherman from beginning to end. Explained the process of what would be done communication was great I felt relieved knowing how long it could take and cost. Great work all around with a Smile.

Chris Green was great. He was attentive to our needs and personable, showed options, was responsive to our inquiries, was insightful on the models, but was understanding that our best fit for our needs may not be a Ford (was at Shottenkirk Toyota, also highly recommend). We appreciate his candor, will always ensure to recommend him to all we know, and look forward to coming back to him when time to get a F250.